Microsoft wireless keyboard 2000 does not

Hi, I have a Microsoft 2000 wireless keyboard and it was bought in Hong Kong with the keyboard ONLY (not with the mouse) and I think its been 1.5 or 2 years I don't remember and yesterday it suddenly stopped working! I tried to search online and find this page (http://support.microsoft.com/kb/838398) but after reading the whole page that I found, was that there is no grey button on my receiver. I tried to check the battery in the keyboard, but it seems perfectly fine, I pulled it out and replace the keyboard light turned green and I think so its OK. Then I used my common sense to check my receiver by unplugging and re - connect the receiver and tried to listen to the sound produced by the seven windows USB, unplug sound. What is two shades. When unplugging goes 1.2 (1 with more tone and 2 with low tone) and when connecting its 2, 1. so with my common sense, I think that the receiver is not broken, so I think it should be a bit I'm missing some sort of software or something? But that couldn't be true because I didn't uninstall the software recently. Can someone help me please? Thank you very much.

(P.S. My computer is a Fujitsu Lifebook and it has four usb ports, two ports usb 3.0, a load usb 3.0 port and a usb 2.0 port. I always use the port of loading to my keyboard, but I don't think it can be charged in explosion can not to it. On one of my usb 3.0 ports, I plugged in a decision long term it forget the Logitech wireless Mini to use my mouse (bought before the keyboard, the main reason for not buying the package with the keyboard and mouse) and usb 2.0 port, I plugged in an innovations MERKURY cooling pad that has been used for some time now. I tried to unplug it and just to try every single usb port, but all ports does not work, but the thing tone still exists)

Hello

Thanks for the reply with the details. Appreciate your efforts. It is unfortunate to know that the steps in my previous post did not help to solve the problem.

You mentioned that the keyboard does not work on another computer, as well. It could be a problem with the hardware. I understand your situation, but unfortunately as it related material question that there is nothing that can do on our side. However, you can try to make contact with the Microsoft Hardware support team so that they can help you get the keyboard replaced or repaired. Consult the following link:

http://www.Microsoft.com/hardware/en-us/support/contact-us

An update on the State of the question, please. Feel free to respond if you have problems with Windows in the future, we will be happy to help you.

Tags: Windows

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