Missing printhead HP Photosmart 5510?

I just experienced the same problem as a previous poster with my all new photosmart 5510.  On the tray upward, after removing all packaging and installed the cartridges, I get the error message: "the printhead is missing" "lift the latch, reinstall the print head and then lower the latch.

I can't find a latch and everything seems to be where it should be.  It's driving me crazy.  Help, please.  I don't want to really return.

This printer does not have a removable printhead of the customer. If you get a message like that, then there is a problem with the print head. Unfortunately, I think contact technical support is in the order 800-474-6836.

Tags: HP Printers

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