Model of HP G60-530US: locking computer!

My Windows 7 laptop edited (without my permission) the password to logon during the night (without letting me know what was the new password) making me lose the ability to use the computer for something else.  What can I do to remedy this and return to the use of the computer. If there is anything I can do other than take it to a repair shop, I would still like to know. As a sidenote, that can be a part of the problem as a whole, I had tried to link to the top of my all of my 3 email on Outlook.com accounts the day before. They where bound by a tech frgetting themom my local server, cox.com. After obtaining their bound, the next day that I had not only the password changed, I also had the malware on my 2 surface, which has completely stopped my to my emails. Luckily my new laptop still works so I can get my emails and get my files to the Cloud. This malicious software could have done Sales acts. I ran Malwarebytes today and couldn't find any Malware or virus on the new computer. Any help you can give would be appreciated!

Bow_Tie_User wrote:

My Windows 7 laptop edited (without my permission) the password to logon during the night (without letting me know what was the new password) making me lose the ability to use the computer for something else.  What can I do to remedy this and return to the use of the computer. If there is anything I can do other than take it to a repair shop, I would still like to know. As a sidenote, that can be a part of the problem as a whole, I had tried to link to the top of my all of my 3 email on Outlook.com accounts the day before. They where bound by a tech frgetting themom my local server, cox.com. After obtaining their bound, the next day that I had not only the password changed, I also had the malware on my 2 surface, which has completely stopped my to my emails. Luckily my new laptop still works so I can get my emails and get my files to the Cloud. This malicious software could have done Sales acts. I ran Malwarebytes today and couldn't find any Malware or virus on the new computer. Any help you can give would be appreciated!

For info Windows does not change password unless the user makes the change. Only solution if you can't fix it is to take it to a computer to diagnose the problem store.

Tags: Notebooks

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