Mouse Microsoft Desktop 2000 Wireless does not

HIII,

I bought Microsoft Desktop wireless 2000 a week back. My mouse does not work. I inserted new batteries too. Only, I get the blue light to return.

Please help me soon. Thank you.

Hi Vincent,.

Please answer the question to help me better understand the issue:

Have you checked the device helps with the other computer?

This problem may be due to the road device or another conflict/applications of devices. Run the hardware and devices Troubleshooter and check if it helps fix the problem.

Open the hardware and devices troubleshooter.

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

If the problem persists, go to the following link and check if that helps.

Troubleshoot the incidents of the response to the mouse or wireless keyboard.

http://support.Microsoft.com/kb/838398/en-us

Please let us know if you need assistance.

Tags: Windows

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