Mouse not working not

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• mouse not working not properly. It jumps all over the screen by itself

  Since the upgrade to the latest version of El Capitan, I have a problem with my mouse and my Trackpad 2. The trackpad does not at all even though it is connected and bluetooth works. The mouse jumps around on the screen and it is difficult to land on the site I want.

  If the mouse you mention is a Magic Mouse 1, which is probably the reason why.   Magic mouse 1 works up to a point, but you need Magic Mouse 2 for maximum effect, once you have upgraded to El Capitan.  I would add, with new OS on the horizon (Sierra), your need for MM2 becomes even more pressing.

• Keyboard and mouse not working not

  Keyboard and mouse not working not
  I tried to use the method of matching and again, it won't work. What should I do? Devastated and frustrated

  The same problem. Qosmio all in one PC. Also tried the instructions for pairing and the light indicates successful pairing but mouse and keyboard still does not. Can someone help please...

• Satellite C660D - 19 X - touch pad or external mouse not working not

  Good evening

  Touchpad of my neighbour does not work.
  She tried an external mouse and I tried a different external mouse.
  No luck with either

  Any ideas?
  We tried it in safe mode too and no luck.
  We tried the system restore, but no luck.

  Thanks in advance.

  > We tried the system restore but no luck either.

  By restoring the system you mean the recovery procedure?
  Have you used the Toshiba or Toshiba HDD recovery recovery disk to put the laptop back to factory settings?

  > She tried an external mouse and I tried a different external mouse.
  I m wondering about this question, I assume that you have connected a USB mouse to this laptop, and you cannot move the cursor by using these external USB mouse.
  Is this right?

  In my opinion, even if the touchpad wouldn't work or would be disabled, the external USB mouse should work because both devices are unrelated to each other.

  Your comments would be greatly appreciated

• Touch pad mouse not working not - seeing yellow

  My touchpad mouse not working anymore, and a yellow light appeared. What is happening? What can I do to activate it?

  HP Probook 6460 b, CNU1363S3L, Prosessor Intel (R) Core (TM) processor i5 - 2410 M 2.30 GHz

  Hello

  You're welcome and good to hear it works

  All the best,

  DP - K

• wireless mouse not working not

  I just bought a laptop of Hp Envy PC m6-n168ca m6 to replace my last Envy with a damaged operating system. I have a Microsoft 4000 wireless mobile mouse to use with it and I plugged it in the usb connector and installed automatically and apparently successfully. Unfortunately, the mouse is not recognized on the screen. It works on my other laptop so I know it isn't the mouse. This is my first laptop touchscreen but I wonder if it has something to do with it? The function of mouse trackpad works fine but I need to be able to use the touch pad and mouse. Is this possible? Is there something I need to enable/disable or turn off? I searched through all the help and control settings and can not find any useful information. just how to change settings click of mouse and stuff. Can someone help me with this?

  Thank you

  Britt

  @brittmeekison ,

  Hello and thanks for the display on the HP support forums.  Here are some links that can help you with your touchpad and mouse problem.

  Use and troubleshooting of the TouchPad and ClickPad (Windows 8)

  Troubleshooting of touch screen in Windows 8

  Here is the link to your drivers for your laptop as well.  When the removal and replacement of the drivers.  Make the removal of the drivers in safe mode.

  PC drivers for laptop HP ENVY m6-n168ca

  Safe mode of Windows 8

  If please after back and let me know how things are going with this.

  Thanks again for posting and have a great day.

• Bluetooth mouse not working from time to time (X 220)

  Bluetooth (Microsoft Bluetooth Notebook Mouse 5000) from time to time my mouse stops working.

  I have to either move the mouse around a lot or cycle power to operate again.

  The problem is not with the mouse, which works fine with other computers.

  JNavas wrote:

  Bluetooth (Microsoft Bluetooth Notebook Mouse 5000) from time to time my mouse stops working.

  I have to either move the mouse around a lot or cycle power to operate again.

  The problem is not with the mouse, which works fine with other computers.

  Problem solved by acontrol "Allow the computer to turn off this device to save power" in Device Manager > Bluetooth Radios > ThinkPad Bluetooth 3.0 > properties > power management.

• Wireless mouse not working not when the games starts

  I have a logitech LX6 wireless mouse and keyboard. They stand work very well in the main menu of Windows 7 and surf the Internet, how ever when I start a game (I tried WoW and SUP Commander) the mouse stoped working and everything I could do on the keyboard was out esc. Any ideas.

  It's strange.  You have another mouse and recently pass to it?  Or have you had it for awhile and the mouse has started to act like that?

  I could certainly go to the Web from Logitech site and see if there are any updated drivers for your mouse.  Also, make sure that you don't have another mouse plugged in at the same time playing these games.  I guess you do not, but sometimes a game will remember your previous settings of the mouse, and when you go play, he thinks that the mouse is always there.  So, you will need to uninstall and reinstall your games.  However, I would do that as a last resort.  If your mouse is new, you may contact support of Logitech to see if they know work around or solution.

• Installation of Windows 7 64-bit, keyboard & mouse not working not

  Hello

  I am trying to install Windows 7 64 bit and my keyboard & mouse stopped working so I can't complete installation. I looked online for a fix and tried to then plug in USB 2 ports, and they still do not work. I found a PS/2 keyboard lying around as it was referred to as a hotfix, however, that the mobo is not any PS/2 ports that will not work. Can you please let me know if you have a work around this? Of course, the Windows 7 installation disc doesn't have the correct drivers for this motherboard?

  I've contacted ASROCK support for my mobo and they have no idea?

  Here is my config of systems

  CPU: i5-4570 3.2 GHz

  Memory: 8 GB
  Video card: on board

  HARD DRIVE:, SATA
  CD-ROM:, SATA

  OS: Windows 7 32-bit

  Can someone please help?

  Soon Tom

  • Restart your computer (click Start > Shut Down > restart)
  • Enter the configuration of the system to BIOS to start Windows.
  • In the BIOS, look for the USB Legacy Support parameter of. ...
  • Select USB Legacy Support and change the setting to "Enabled". ...
  • Save the settings and exit the BIOS.

• Microsoft Arc Touch mouse Bluetooth works is not on my notebook of notes Windows 7 Ultimate edition and windows desktop 8!

  Hello world

  I just bought Microsoft Arc Touch Mouse Bluetooth to use it on my laptop Vaio PC Windows 7 Ultimate. My PC mouse detected and installed in the PC devices and printers folder. But that's all. Regardless of what I do on the mouse not recognized by PC (no cursor movement!). There are a number of support in the manual, but they say different division of Microsoft is nothing to do with the mouse! There is a web page address in the manual to download the drivers, but there are no drivers provided on this page. I tested on my office windows 8.1 also but get the same result!

  I buy an incompatible mouse to my PC? No where on the box of the product or in the manual of any mention of any specific PC it is exclusively designed for!

  Can we thru' shed some light on this? so that I can return it to the store if necessary?

  Thanks in advance.

  Hello

  Thanks for posting your query in Microsoft Community.

  From the description, I understand that the Microsoft Arc Touch Bluetooth mouse does not work on windows and Windows 7 Ultimate notebook office 8.1.

  Let me tell you that Microsoft Arc Touch Bluetooth Mouse is compatible with these operating systems: Windows, Windows 8, Windows RT 8.1 and Windows RT 8.1
  So it does not work with windows 7. As the problem persists even after logging in to windows 8.1, the equipment may be defective. I suggest you contact Microsoft support hardware for more help.

  In the meantime, you can try the following methods and check.

  Method 1: Install the implementation for the Arc Touch Bluetooth mouse.
  Please see the link below:
  http://www.Microsoft.com/hardware/en-us/d/arc-touch-Bluetooth-mouse

  Method 2: Troubleshooting of hardware and devices
  The hardware and devices troubleshooter can detect and correct errors and incorrect settings in devices. You can view these steps to run this utility for troubleshooting:
  (a) press the Windows key + X, select Control Panel
  (b) change the display option in the top right large icons
  (c) click on troubleshooting and click the view all option on the left panel
  (d) run the hardware and devices troubleshooter.

  Method 3:
  You can see the article mentioned below if the problem persists.
  Troubleshooting: mouse
  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  You can read the articles for more information.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Why Windows is not find my device?
  http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device #section_3

  If the problem persists, contact Microsoft Support Hardware.
  http://www.Microsoft.com/hardware/en-us/support
   
   
  For any Windows help in the future, feel free to contact us and we will be happy to help you.

• Wireless mouse not working not not on my computer.

  my keyboard wireless mouse does not work on my computer

  I managed to borrow a USB mouse which worked OK

  Open Windows 7

  The downloaded driver updates

  And now the wireless put in place everything works beautifully

  Thank you.

• Uptical the USB mouse not working not not :(

  I have dell inspiron 15r 5537 and runs on windows 8. This morning I updated windows and my optical mouse no longer works after that. The touchpad still works. Device Manager > complaint HID mouse has the status

  "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  {Unable to load device driver}
  HS device driver could not be loaded.
  Error status is 0 x %x.

  Can someone please help me solve this?

  additional information:
  (1) driver to turn off/on.
  (2) optical mouse works on another laptop, but not on mine.
  (3) other optical mice are also not working on my laptop.
  (4) I have tried updating the driver, but he said that "the drivers are up-to-date.
  I have Dell and Lenovo mice. The Lenovo mouse installs the drivers when I connect it to my laptop.
  (5) I receive the "usual" usb connected and unplugged usb beeps when I log in/out mice.

  Hi Abhishek,

  Welcome to the Microsoft Community forums.

  If I understand your post, that you are not able to use your optical mouse after Windows update.

  Thank you provided all the detailed information, you mentioned that you tried the steps such as checking the device on the other computer, deactivation and activation of the pilot device and tried to update the device driver.

  I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. Are other USB devices other than the mouse to work on his computer?
  2. What brand and model is a usb mouse?

  This error can be caused if the device driver is damaged or the driver is missing.

  I suggest you follow the steps to resolve this problem.

  Method 1:

  Steps to uninstall and reinstall the driver.

  1. Press Windows Logo + R, you will get a prompt to run.
  2. Type devmgmt.msc in the run prompt, and then click ok.
  3. Look for the mouse and other pointing devices.
  4. Make a right click on it and uninstall it.
  5. Restart the computer
  6. Check if the USB controllers are installed in Re-watching staring at the computer.

  Please visit the computer manufacturer to install the latest chipset drivers.

  Method 2:

  Run the troubleshooter for usb devices.

  This troubleshooting diagnose and automatically fix the Windows USB problems.

  See the article from the link below to run the troubleshooter for usb devices.

  http://support.Microsoft.com/kb/310123#39

  (http://support.microsoft.com/mats/Windows_USB_diagnostihope the information above helps you.) If you have any other questions, we will be happy to help you.

• Start button on the taskbar, while opening with the mouse, but works using the touch screen does not

  Windows icon on the taskbar does not bring up start page using the mouse, but will Touch. Clickable after the restart, but only for a couple of times?

  Hello

  Please contact Microsoft Community. I understand that start button on the taskbar does not not at the opening with the mouse, it works but when touch use. I've surely you will help solve this problem.

  To better understand the issue, I would need more information on your side.

  1. The problem occurs when you use another mouse?
  2. What is the number and the model of the computer and the mouse?
  3. Did you the latest changes on the computer before this problem?

  This problem might have occurred because of these reasons:

  1. Missing updates of Windows and the device driver updates.
  2. Conflict between third-party applications.
  3. Corrupt system files.

  Try the steps listed here and see if it helps:

  Method 1:

  If the problem does not occur when you use another mouse, I suggest you to download and install all Windows Update available including optional updates. You can also install the last mouse driver\Software from mouse manufacturer website and check if it helps.

  Method 2:
  If the problem occurs when you use a different mouse, I suggest to start the computer using safe mode and check if the problem occurs or not. If this isn't the case, I suggest you put the computer in a clean boot state and check if it helps.

  Step 1:
  Start the computer in Mode safe. At the start of the computer Mode safe with the minimum set of drivers and files.

  Start settings for Windows (including safe mode)
  http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode

  Step 2:
  If the issue happen not in Mode without failure, perform a clean boot and check. Setting the system in a clean boot state will help you determine if third-party applications or startup items are causing the problem.

  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135/en-us

  Note: After the clean boot troubleshooting steps, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Method 3:

  If the problem persists, I suggest you perform the Scan SFC (System File Checker) and check if it helps. SFC scan will search the system files corrupted on the computer and replace them.

  Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows 7 system files
  http://support.Microsoft.com/kb/929833

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.

• keyboard and mouse not working not properly after installing Windows 8.1

  I was forced to upgrade my computer to Windows 8.1. My keyboard worked fine until the system is restarted. Numbers on the keyboard stopped typing and letters were capitalized when the caps lock was turned off and the numbers at the top will only type the symbol above the numbers.

  I looked at this problem and it seems that I have to enter in the settings of the UEFI and disable the Intel XHCI mode. When I enter the settings of UEFI, I can't make any selection in the start menu. My keyboard and mouse stop working.

  Any suggestions?

  Thanks for posting a reply. Fortunately, I didn't have to try your solution because the computer solve itself.

• mouse not detected

  mouse not detected

  Your post was incorrectly n Feedback forum.  I moved it to the windows 'Hardware and drivers' forum where it is on the subject.

  You must always specify your Windows version and display new errors and full text you see.
  If your mouse may not be detected, try another port.  If this does not work, test it in another PC or try a different mouse in your PC.

• Keyboard Dell Bluetooth is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.

  My Dell Bluetooth keyboard is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.  I use keyboard now, but it seems not be installed yet when I check my keyboard or bluetooth devices. Keyboard does not work after so I'll try to figure out what to do before moving into the power saving mode. Help, please. I did all the updates from microsoft, and there is no update for my bluetooth device, I checked.

  Hello

  1. have you made changes on the computer before this problem?
  2. What is the model of the keyboard?
  3. are you an error message or error code?
  4. which version of the Windows operating system is installed on your computer?

  I suggest you to consult the following Microsoft article and check if it helps.

  On troubleshooting in Windows 7 power management: http://support.microsoft.com/kb/980869

  Troubleshoot keyboard: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-keyboard-problems

  Keyboard and Microsoft mouse refer:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Reference:

  Troubleshooting external Dell Wireless or Bluetooth keyboards and mice: http://support.Dell.com/support/topics/global.aspx/support/KCS/document?docid=277550#Issue0_1