MS mouse Bluetooth 5000 DEAD

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• Bluetooth mouse not working not. Mouse Notebook 5000 installed on my Asus Eee bluetooth compatible with Windows 7 starter netbook

  My new mouse bluetooth 5000 worked briefly with my new Asus netbook and watch again as installed in devices, but my computer is not responding to it.  I tried new batteries. Active Latst driver.  Computer recognizes the blue tooth mouse, but does not meet all the buttons or roulette.  (indicator flashes on mouse altrnating red and green, which I think means that it is recognized by the computer).  Any suggestions?  How will I know if the mouse is defective?

      

  Hello
   
   
  1. are you able to use the other bluetooth devices succssfully?
  
  Method 1.
  Let us try to use this mouse on another computer and check if it is defective.
   
  Method 2.
  It is possible that a third party application or driver is at the origin of the conflict with this device. We can use the approach 50 / 50 to narrow down the root cause of the problem.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
   
  See also:
  Connect a Bluetooth device that are neither require a TRANSCEIVER
  http://support.Microsoft.com/kb/952818
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  With most devices microsoft mouse, with the last installed, R.click software/drivers
  my computer, properties, Bishop of devices, expand the tree, R.click the mouse on it, properties,
  Advanced button, set the two senior settings is listed, a superior is probably
  enough. This makes the most sensitive mouse settings.

• The keyboard and mouse bluetooth suddenly stops working

  I asked this question before using Dell, but none of the answers provided.
  The keyboard and mouse bluetooth suddenly stops working.

  Given that this only happens when I'm online I make this question to the FireFox support.
  I have the latest version of FF:

  I installed the new BIOS and Shipset, but that does not change.

  Suddenly, the keyboard and the mouse do not respond and I have to restart manually.

  R

  FredMcD said

  Keep a log of when this happens. What did you do when...

  Check the batteries.

  Hello

  Thanks for the help

  Just for information:

  I downloaded a free software called "StartupBooster" and using this to disable or remove some programs, problems with the gel (Take on wood), is gone. In addition it also speeds up boot time.

  Concerning

  R

• HP ENVY 15-k001nc: mouse Bluetooth keeps disconnecting windows 10

  Hi I tried to solve this problem for months. I got it before the big update of Windows 10, but now the problem is back.
  Someone knows what you should do about it. A driver that works? I tried to update driver, do back, driver, generic driver, bluetooth support service, refusing the computer to turn off this device to save power on the adapter bluetooth and Wi - Fi, and so on. But the mouse keeps always disconnect even in the middle of working with her.

  I've updated 10 64-bit Windows.
  Adaptor Bluetooth Broadcom 43142 4.0 14.07.2015 12.0.1.689
  HP mouse Bluetooth X4000b 21.06.2006 10.0.10586.63
  Broadcom BCM43142 802.11 bgn adapter Wi - Fi 02.07.2015 7.35.275.2

  Hi, thanks for your response.
  It seems that the problem was with the batteries
  Today, the bluetooth mouse worked for about 1.5 minutes, after turning the mouse market again for 15 seconds and then nothing. I measured 1, 5V AA batteries and they had just 1V.

• Mouse Bluetooth z8000 difficult to pair and stops working on Lenovo Yoga 3 Windows 10

  Just bought Lenovo Yoga 3 (which came with 10 Windows) and a mouse Bluetooth Z8000.  The mouse is difficult to pair (said matching did not work), but it can pair if the mouse is removed and readded, but then it stops working shortly after.  Yoga 3 supports Bluetooth 4.0.  Tried to install the driver Windows 8 HP and Lenovo Bluetooth driver update, but no change.

  Bruce

  I solved this problem:

  In Device Manager, expand Bluetooth, and then double-click Broadcom Bluetooth USB 4.0.
  In the Intel Wireless Bluetooth Properties dialog box, on the power management tab.
  Uncheck the box "allow the computer to turn off this device to save power".

• Microsoft Arc Touch mouse Bluetooth works is not on my notebook of notes Windows 7 Ultimate edition and windows desktop 8!

  Hello world

  I just bought Microsoft Arc Touch Mouse Bluetooth to use it on my laptop Vaio PC Windows 7 Ultimate. My PC mouse detected and installed in the PC devices and printers folder. But that's all. Regardless of what I do on the mouse not recognized by PC (no cursor movement!). There are a number of support in the manual, but they say different division of Microsoft is nothing to do with the mouse! There is a web page address in the manual to download the drivers, but there are no drivers provided on this page. I tested on my office windows 8.1 also but get the same result!

  I buy an incompatible mouse to my PC? No where on the box of the product or in the manual of any mention of any specific PC it is exclusively designed for!

  Can we thru' shed some light on this? so that I can return it to the store if necessary?

  Thanks in advance.

  Hello

  Thanks for posting your query in Microsoft Community.

  From the description, I understand that the Microsoft Arc Touch Bluetooth mouse does not work on windows and Windows 7 Ultimate notebook office 8.1.

  Let me tell you that Microsoft Arc Touch Bluetooth Mouse is compatible with these operating systems: Windows, Windows 8, Windows RT 8.1 and Windows RT 8.1
  So it does not work with windows 7. As the problem persists even after logging in to windows 8.1, the equipment may be defective. I suggest you contact Microsoft support hardware for more help.

  In the meantime, you can try the following methods and check.

  Method 1: Install the implementation for the Arc Touch Bluetooth mouse.
  Please see the link below:
  http://www.Microsoft.com/hardware/en-us/d/arc-touch-Bluetooth-mouse

  Method 2: Troubleshooting of hardware and devices
  The hardware and devices troubleshooter can detect and correct errors and incorrect settings in devices. You can view these steps to run this utility for troubleshooting:
  (a) press the Windows key + X, select Control Panel
  (b) change the display option in the top right large icons
  (c) click on troubleshooting and click the view all option on the left panel
  (d) run the hardware and devices troubleshooter.

  Method 3:
  You can see the article mentioned below if the problem persists.
  Troubleshooting: mouse
  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  You can read the articles for more information.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Why Windows is not find my device?
  http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device #section_3

  If the problem persists, contact Microsoft Support Hardware.
  http://www.Microsoft.com/hardware/en-us/support
   
   
  For any Windows help in the future, feel free to contact us and we will be happy to help you.

• Mouse Bluetooth disconnects

  I'm going to hurt to keep my mouse Bluetooth Sony VGP-BMS11 connected to my laptop installed with the windows operating system 8. I connect it with the 'add device' Manager, but it only works for a few hours at most. If I shut my phone off or put it on sleep, the mouse doesn't even when the laptop wakes. I'll have to maintain the extraction device and put it back. I tried to download some drivers online, but this doesn't seem to help. Is there a permanent solution to fix this Bluetooth connection? Can anyone help?

  It turns out that this problem is specific to the Sony Vaio 13 Pro or 1312 please... There is a hotfix available for download on the Sony product support site.

  http://www.Sony-Asia.com/support/download/562740/product/svp13213cg

• Microsoft Bluetooth 5000 Mouse is recognized by my lapto under XP SP3, but the mouse does not work. The light just blinks green-red-green-red. I don't know where to go with this or just go back to my USB mouse for less hassle?

  I don't know what to do with this?
  I searched but seem to come with an XP service pack 2 fixed?
  Should I just stay with my USB mouse?

  Hello Pvtinc,

  Thank you for your message.  Please click HERE for some Microsoft troubleshooting tips.  Also, as seen in the thread HERE it seems that the green to flashing red indicates that your mouse is discoverable.  There are a few other troubleshooting steps listed in this thread that may provide assistance.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite M300 with Win 7 64 don't register mouse bluetooth

  I have just updated my M300 to Win 7 64 and cannot get MS Bluetooth Notebook Mouse 5000 to sign up. I've updated the BIOS and drivers. Any suggestions would be welcome. It worked perfectly on this computer with Win 7 32.

  Thanks in advance.

  Akuma is right.
  You need Toshiba Bluetooth stack!

  Reinstall the battery of BT and activate BT using the FN + F8
  Notes; the FN + F8 control WLan too. You will need to press this combination of keys several times in order to get the BT active.

• WM615 mouse Bluetooth scroll

  I have a Bluetooth of Dell WM615 mouse. It worked fine but then stopped scrolling, i.e., it nothing happens when I move my finger along the strip of scrolling. The keys still work very well. I tried scrolling in various programs and it does not work in any of them. I have a Dell XPS 15 and Dell Update software says that the system is up-to-date.

  Any suggestions?

  Thank you.

  Greg Reese

  Thanks for your suggestions, Terry, but I finally found the answer: the batteries were dying! Apparently, it takes a lot more juice to run the scrolling strip than other parts of the mouse. The band has stopped working, but it wasn't until a week or so later than the rest of the mouse is dead. I put in new batteries and now the scrolling strip and the rest of the mouse work fine.

  Greg Reese

• Microsoft Designer mouse Bluetooth unusable after reboot

  I need to remove and add the device after each start.

  Windows 7 64-bit SP1

  Bluetooth support services is set to "automatic" (also tried auto - delay)
  "Allow the computer to turn off this device to save power" is disabled

  When it works (after adding the device), information on troubleshooting Bluetooth tab in the mouse properties designer reads:

  Connection: Standard

  Last connection: connected

  After a reboot:

  Connection: authenticated

  Last connection: connected

  Any ideas?

  Thank you

  Leo

  Thanks for the quick reply Mohamed!

  The following computer and info from the BIOS:

  Dell Latitude E7440

  The version of the BIOS/Date: A08 Dell Inc., 18/02/2014

  Unfortunately, it's a working PC, so I can't update the BIOS.

  However, this mouse Designer replaces an old Microsoft Bluetooth Notebook Mouse 5000 that worked well on this PC until he started having problems with the button wheel mouse and intermittent connectivity (solved in electric bike to the mouse).

  The designer mouse works very well after adding it until I restart - even if the PC is turned on for days and if I turn the mouse power on and off several times. I tried not to put the PC on standby and to see how the mouse works later... I'll give a reference and also see if I can connect to another PC to see if it has the same.

  Thanks again,

  Leo

• Mouse Bluetooth disconnects randomly the macbook pro

  So, I have a logitech bluetooth mouse (M535) and sometimes it disconnect random for my mac and then reconnect a few moments later... Is there a reason that this is happening, or is it possible to fix it?

  Bluetooth devices no longer meet

  Sources of interference Bluetooth

  Sources of interference of Bluetooth (2)

  Problems of Bluetooth wireless

  If your Wi - Fi connection is able to generate a 5 GHz signal, try this.

  Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.

  Reset the NVRAM EXTRA memory

• Stop the mouse Bluetooth in a Satellite E105-s1402

  Mouse presenter give bluetooth lost connection without reason. I have the latest version of BT stack (6.40.02). Can someone help me? TKS

  It worked before?
  The batteries are fully charged?

• Can't get mouse Bluetooth works with the Toshiba Bluetooth software

  I have problem with my MS Mouse. I bought * Wireless Notebook Presenter Mouse 8000 * [http://www.microsoft.com/hardware/mouseandkeyboard/productdetails.aspx?pid=085] the problem is that the Toshiba Bluetooth cannot find all the buttons, so I can't use them.

  It is possible to add the HID profile (for the mouse) or send it to me.

  You have any software with this mouse? Have you installed?