Must move the mouse to display any video and some actions (update). My office windows 7 + FF v35.0

My system had this problem going back months or years. Read the other threads which were old/treated with previous versions of FF.

The problem of mouse movement occurs on my system viewing any video. She is also apparent in certain actions such as selecting Refresh or other actions on the page. Unless / until you move the mouse from the action of progress that appears in the tab there is a delay/no action unless / until the mouse is moved.

Here is information system.

The application databases

Name: Firefox
Version: 35.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; RV:35.0) Gecko/20100101 Firefox/35.0
Windows multiprocessing: 0/1

Reports of incidents for the last 3 days

All accident reports (including 1 crash waiting in the given time interval)

Extensions

Name: Skype Click-to-Call
Version: 7.3.16540.9015
Enabled: true
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: HP Smart Web Printing
Version: 4.5
Enabled: false
ID: [email protected]

Name: McAfee SiteAdvisor
Version: 3.7.1
Enabled: false
ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}

Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}

Name: My research on the Web
Version: 1.1
Enabled: false
ID: [email protected]

Graphics

Description of the adapter: AMD Radeon HD 5700 Series
Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
RAM card: 1024
Device ID: 0x68b8
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver date: 06/12/2013
Driver version: 13.251.0.0
GPU #2 Active: false
GPU accelerated Windows: 1/1 Direct3D 11 (OMTC)
SubSys ID: 29911682
Vendor ID: 0 x 1002
WebGL Renderer: Google Inc. - ANGLE (AMD Radeon HD 5700 series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: Cairo
AzureSkiaAccelerated: 0

Important change preferences

accessibility.typeaheadfind.flashBar: 0
Browser.cache.Disk.Capacity: 358400
Browser.cache.Disk.smart_size_cached_value: 358400
Browser.cache.Disk.smart_size.first_run: false
Browser.cache.Disk.smart_size.use_old_max: false
Browser.cache.frecency_experiment: 3
browser.places.smartBookmarksVersion: 7
Browser.Search.Param.yahoo - fr: w3i & type = W3i_DS, 157, 0_0, search, 0, 0, 20150103, 102, 20030
Browser.sessionstore.Enabled: true
browser.sessionstore.upgradeBackup.latestBuildID: 20150108202552
Browser.Startup.homepage: http://www.nbcnews.com/
Browser.Startup.homepage_override.buildid: 20150108202552
Browser.Startup.homepage_override.mstone: 35.0
dom.mozApps.used: true
extensions.lastAppVersion: 35.0
GFX. Direct3D.last_used_feature_level_idx: 0
keyword. URL: http://www.bing.com/search?FORM=UP97DF & PC = UP97 & q =
Media.GMP - gmpopenh264.lastUpdate: 1413684497
Media.GMP - gmpopenh264.version: 1.1
Media.GMP - manager .lastCheck: 1421469125
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1421561586
places. History.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
Print.printer_Fax.print_bgcolor: false
Print.printer_Fax.print_bgimages: false
Print.printer_Fax.print_colorspace:
Print.printer_Fax.print_command:
Print.printer_Fax.print_downloadfonts: false
Print.printer_Fax.print_duplex: 307603184
Print.printer_Fax.print_edge_bottom: 0
Print.printer_Fax.print_edge_left: 0
Print.printer_Fax.print_edge_right: 0
Print.printer_Fax.print_edge_top: 0
Print.printer_Fax.print_evenpages: true
Print.printer_Fax.print_footercenter:
Print.printer_Fax.print_footerleft: & PT
Print.printer_Fax.print_footerright: & D
Print.printer_Fax.print_headercenter:
Print.printer_Fax.print_headerleft: & T
Print.printer_Fax.print_headerright: & U
Print.printer_Fax.print_in_color: true
Print.printer_Fax.print_margin_bottom: 0.5
Print.printer_Fax.print_margin_left: 0.5
Print.printer_Fax.print_margin_right: 0.5
Print.printer_Fax.print_margin_top: 0.5
Print.printer_Fax.print_oddpages: true
Print.printer_Fax.print_orientation: 0
Print.printer_Fax.print_page_delay: 50
Print.printer_Fax.print_paper_data: 1
Print.printer_Fax.print_paper_height: 11 h 00
Print.printer_Fax.print_paper_name:
Print.printer_Fax.print_paper_size_type: 0
Print.printer_Fax.print_paper_size_unit: 0
Print.printer_Fax.print_paper_width: 8.50
Print.printer_Fax.print_plex_name:
Print.printer_Fax.print_resolution: 375594512
Print.printer_Fax.print_resolution_name:
Print.printer_Fax.print_reversed: false
Print.printer_Fax.print_scaling: 1.00
Print.printer_Fax.print_shrink_to_fit: true
Print.printer_Fax.print_to_file: false
Print.printer_Fax.print_unwriteable_margin_bottom: 0
Print.printer_Fax.print_unwriteable_margin_left: 0
Print.printer_Fax.print_unwriteable_margin_right: 0
Print.printer_Fax.print_unwriteable_margin_top: 0
Print.printer_HP_Photosmart_C309a_series.print_bgcolor: false
Print.printer_HP_Photosmart_C309a_series.print_bgimages: false
Print.printer_HP_Photosmart_C309a_series.print_colorspace:
Print.printer_HP_Photosmart_C309a_series.print_command:
Print.printer_HP_Photosmart_C309a_series.print_downloadfonts: false
Print.printer_HP_Photosmart_C309a_series.print_duplex: 307603184
Print.printer_HP_Photosmart_C309a_series.print_edge_bottom: 0
Print.printer_HP_Photosmart_C309a_series.print_edge_left: 0
Print.printer_HP_Photosmart_C309a_series.print_edge_right: 0
Print.printer_HP_Photosmart_C309a_series.print_edge_top: 0
Print.printer_HP_Photosmart_C309a_series.print_evenpages: true
Print.printer_HP_Photosmart_C309a_series.print_footercenter:
Print.printer_HP_Photosmart_C309a_series.print_footerleft: & PT
Print.printer_HP_Photosmart_C309a_series.print_footerright: & D
Print.printer_HP_Photosmart_C309a_series.print_headercenter:
Print.printer_HP_Photosmart_C309a_series.print_headerleft: & T
Print.printer_HP_Photosmart_C309a_series.print_headerright: & U
Print.printer_HP_Photosmart_C309a_series.print_in_color: true
Print.printer_HP_Photosmart_C309a_series.print_margin_bottom: 0.5
Print.printer_HP_Photosmart_C309a_series.print_margin_left: 0.5
Print.printer_HP_Photosmart_C309a_series.print_margin_right: 0.5
Print.printer_HP_Photosmart_C309a_series.print_margin_top: 0.5
Print.printer_HP_Photosmart_C309a_series.print_oddpages: true
Print.printer_HP_Photosmart_C309a_series.print_orientation: 0
Print.printer_HP_Photosmart_C309a_series.print_page_delay: 50
Print.printer_HP_Photosmart_C309a_series.print_paper_data: 1
Print.printer_HP_Photosmart_C309a_series.print_paper_height: 11 h 00
Print.printer_HP_Photosmart_C309a_series.print_paper_name:
Print.printer_HP_Photosmart_C309a_series.print_paper_size_type: 0
Print.printer_HP_Photosmart_C309a_series.print_paper_size_unit: 0
Print.printer_HP_Photosmart_C309a_series.print_paper_width: 8.50
Print.printer_HP_Photosmart_C309a_series.print_plex_name:
Print.printer_HP_Photosmart_C309a_series.print_resolution: 375594512
Print.printer_HP_Photosmart_C309a_series.print_resolution_name:
Print.printer_HP_Photosmart_C309a_series.print_reversed: false
Print.printer_HP_Photosmart_C309a_series.print_scaling: 1.00
Print.printer_HP_Photosmart_C309a_series.print_shrink_to_fit: true
Print.printer_HP_Photosmart_C309a_series.print_to_file: false
Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_bottom: 0
Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_left: 0
Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_right: 0
Print.printer_HP_Photosmart_C309a_series.print_unwriteable_margin_top: 0
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.sanitize.migrateFx3Prefs: true
Storage.vacuum.Last.index: 1
Storage.vacuum.Last.places.sqlite: 1420315799

User.js preference

Your profile folder contains a user.js file, which includes preferences that are not created by Firefox.

Important preferences locked

JavaScript

Incremental GC: true

Accessibility

Enabled: false
Prevent accessibility: 0

Versions of the library

NSPR
The expected minimum version: 4.10.7
Version: 4.10.7

NSS
The expected minimum version: 3.17.2 based ECC
Version: 3.17.2 based ECC

NSSSMIME
The expected minimum version: 3.17.2 based ECC
Version: 3.17.2 based ECC

NSSSSL
The expected minimum version: 3.17.2 based ECC
Version: 3.17.2 based ECC

NSSUTIL
The expected minimum version: 3.17.2
Version: 3.17.2

Experimental features

I'm just judging from the symptoms it could be adware/malware associates. This is because many users with the same problem has pointed out that it was the case before:
https://support.Mozilla.org/en-us/questions/1018259#answer-625817
https://support.Mozilla.org/en-us/questions/1019045#answer-628351
https://support.Mozilla.org/en-us/questions/1026745#answer-643556
https://support.Mozilla.org/en-us/questions/1028006#answer-655315
https://support.Mozilla.org/en-us/questions/1028419#answer-647430
https://support.Mozilla.org/en-us/questions/1030147#answer-654859
https://support.Mozilla.org/en-us/questions/1031896#answer-655233

also even if you have an existing security solution I would recommend a scan with malwarebytes & adwcleaner, from suppliers such as mcafee are often not good for detect adware minor and potentially unwanted programs that could not be considered a virus. They are tools of good reputation and get also recommended in the article knowledge base of mozilla on removing malware: troubleshoot Firefox problems caused by malicious software

Tags: Firefox

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