MX710 - I can print but can't scan

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• HP Officejet 4630 printscanfax: hp JO 4630 prints but does not scan

  the printer will print but not scan tells me 100 times unrelated to the verification of the computer the usb cable which I've changed and changed all 3 of the usb Sockets then, what's the problem? I need to scan and this is why I bought this model quickly up to 35 pages. I need to scan!

  Hello

  Download and run the following tool. He can fix it for you or will report the problem:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-136589-1/HPPSdr.exe

  You may need to start from your computer first:
  
  Double-click the icon of the printer on the desktop,
  Select manage the Scan of the computer
  Click Enable-
  
  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Kind regards.

• Photosmart 7520: Prints but won't scan Photosmart 7520 Win7 and Win10

  Very well printing - scanning fails in both directions, of PC to the printer and the printer to the PC.

  No form of works-y PC using the HP device Page or print and Scan doctor.  All two see the printer but when they try to connect give the message error «scanner communication can not be establshed...» »

  If you go to the printer itself and try a "Scan to PC" the printer sees name of the PC, but when you click Scan an error message comes up saying "no computer connected.

  Having exhausted all the recommended solutions: uninstall and reinstall the drivers. Run Selective startup without any service has been activated; Print and Scan Doctor (tells me that there is a problem of TWAIN, but even then gives error "can' communications Scanner...", even after the PC reboot and repeat the doctor P & s); restart the router method.

  The only method of scanning that work which means the network is scanning to E-mail.

  Any ideas?

  Hey @grunte1,

  Welcome to the HP Support forums!

  I see that you encounter some problems with the scanning of your 7520 Photosmart e-all-in-one printer to your PC for Windows 10 and that the printing and scanning doctor detects a problem with your TWAIN drivers. As TWAIN drivers refer to a component of the operating system, the only things I can suggest are updates or perform a system restore. In addition, I suggest contacting the one who sold you the PC or the Microsoft.

  If you have any other questions please let me know. If not, have a great day!

  If you appreciate my help, please let know by clicking on the icon below my post thumbs up.

• HP 6500 Wirelss - Fine Print, but how to scan?

  Hey people,

  I have the Officejet 6500 Wireless that works find. I have connected it to my laptop and can print/scan/fax without problem.

  I recently bought a desktop computer and it fines the printer without a problem and I printed.

  How to scan?

  On my laptop, I have the HP Solution Center, and that's where I control the scanning from. I downloaded the software from this site and installed on my desktop, but it does not install solution Center, so I can't scan.

  I have Windows 7 on the desktop.

  It would be much appreciated to help explain how to interact with the scanner.

  Thank you

  Rich

  robousy wrote:

  Hey people,

  I have the Officejet 6500 Wireless that works find. I have connected it to my laptop and can print/scan/fax without problem.

  I recently bought a desktop computer and it fines the printer without a problem and I printed.

  How to scan?

  On my laptop, I have the HP Solution Center, and that's where I control the scanning from. I downloaded the software from this site and installed on my desktop, but it does not install solution Center, so I can't scan.

  I have Windows 7 on the desktop.

  It would be much appreciated to help explain how to interact with the scanner.

  Thank you

  Rich

  Try scanning from an application. MS Office Word is a. Here, it is how to do it. You need to install the imagery of Microsoft Office documents.

  Best regards
  ERICO

• My env5330 prints but will not scan.

  I have Windows Vista as operating system. I can't scan by clicking on the scan button, or selecting the scan from the HP 5330 software on my computer menu.

  When I click Scan on the printer control panel and select computer, it says that without a computer.  However, I can print from my computer.

  I have updated the software want 5330.

  I can print from the computer and printed a diagnostic sheet using 5330.

  Hi @Eric2

  I want to help you be able to scan your computer with your 5530 envy. Although the following document said 'this paper focuses on the series of e-all-in-one printer Photosmart 7510 (C311)' it applies also to your printer and generally, most of the printers. Please complete the solutions offered and allow to know the results of your efforts. Can not scan to the computer.

  I look forward to hear from you.

• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

  Since my OS has been upgraded to Windows 8.1 the printer scanner prints (very slowly) but does not scan!

  I tried HP Print and Scan doctor, he worked once (clumsily) but not since. I tried Windows ' whatener it is called "but nothing.  It was working perfectly since I the printer scanner.   Now I don't NOTHING DO let's me scan.  and the fix message tells me that my WPA security password is not quite valid (nothing has changed here!)

  I checked the internet, it seems that a lot of people have the same problem.  I don't know if anyone has fixed it.  The so-called solutions are not very easy to follow!  Just as they do not work.

  Thank you X-23, I'll ty that when I have a little more time.

  Dziadz

• I can print but does not scan because the printer is not recognized

  Hello

  Like the others. I have a HPDeskjet 1050 of J410 all-in-One printer. He is an all-in-one printer that has printing, copying and scanning. I tried to install its software device driver. However, recently, I found to do the scan function, the result?, windows fax and scan said that are without a scanner connected everytime I try to scan. It's very surprising because the print from the computer very well. I tried a different USB port, no change. Please someone help me with this problem quickly because I need to analyze a large number of documents for my school work.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are facing problems with the scanner.

  This could be due to hardware conflicts.

  Try the methods.

  Method 1:

  You can use try scanner installation by manually adding in devices and printers and check if this can help, solve you the problem.

  To add the device manually, follow the steps below:

  1. Click Start and click on Control Panel.

  2. Select display large icons.

  3. Select the devices and printers.

  4. click Add a device and follow the instructions to install the scanner.

  Method 2:

  I suggest to run the tool and troubleshooting hardware devices and check if that helps.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• HP 5740 all-in-one: computer recognizes the printer, but not to scan

  My computer HP Envy Phoenix 810-470pc will print and fax, but not to analyze my HP 5740, I can scan from the printer and send it to the computer, but cannot scan to the computer, I reinstalled the software and it hooked up via usb, but it still does not work. Windows 10.

  Welcome to the HP community @retiredrudy,

  I read about the problems you are having with the scanning from or to your Officejet on Windows 10 5740. See the link below and try all the steps in order and you should be able to scan in progress!

  Let me know if you encounter any questions!

  HP printers - "no Options of Scan" or "scan settings do not value" message (Windows 10)

  Best wishes to you!

  Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

• Canon MG7100 prints but will not scan after update of the iMac? How to fix?

  Canon MG7100 worked very well with the iMac - scanning and printing. After doing the updates of the iMac and installation Siri scanning does not work. Always printing. The printer/scanner Canon said - Set PC to start scanning - I have MG7100 added on the iMac. I opened (and re-locked) firewall to let in the Canon UJ utility. I deleted the all-in-one Hi - and added MG7100.

  http://support-Asia.Canon-Asia.com/contents/Asia/en/0100535401.html

  doesn't look like canon has a printer that takes in charge the newer versions of Mac OS x, if I were you I would take contact them to see if they plan on support of new versions, apple made no drivers for the hardware they don't and if hardware manufacturers does not provide a working driver head can group with the new version of Mac OS x We have to rely on manufacturing to have a download on their page

• I can print but not scan from my mac os 10.6.8

  I have a HP all-in - one 1315 printer connected to my Mac. My Mac running OS 10.6.8. I am able to print to the printer, but I cannot scan. Any help is appreciated more.

  Hello

  I'm afraid that the specific model, as a former model, only provided woth print drivers and no longer support scanning from Mac OS X 10.5, as you can find below:

  http://support.HP.com/us-en/document/c01234231

  * Even if the specific document on Mac OS X 10.5, same thing for any newer OS.

  To work around the problem, try the scan of 3rd party Vuescan software which seems to support the PSC 1315:

  http://www.Hamrick.com/VueScan/hp_psc_1310.html

  Kind regards

  Shlomi

• HP Photosmart 5520 - can print but scan and copy the work of doesn´t

  Hello

  I just bought a HP all in one Photosmart 5520. It works fine as a printer, but when I scan or copy I get a 'white' scan / paper in white. And Yes, the text on the paper was facing the Analyzer anyone know whatcould wrong?

  Thanks for the reply AndersRH.

  Sorry to hear about the issue. Because it seems to be a hardware malfunction, I suggest you call the Tech Support of HP. They may be able to give two options for replacement or trade in options.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Take care

• 4630 HP for Mac: HP 4630 for Mac printer will print but no departure will scan

  4630 for Mac HP printer will print but will not scan. New & installed software that recognizes the print configuration and computer. When ask to scan get message see this "scan to PC". Can't find where to put "scan to computer".

  Thank you

  Hi @venny1,

  Welcome to the Forums of HP Support!

  I see that you are unable to scan to your Mac computer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  To activate the scan of the computer, see the procedure below:

  Restart devices and check the settings of scanning driver

  Restart the computer and the printer can restore the connection scan options analysis, and then check the settings for scanning on the Mac.

  1. Turn the printer off.

  2. Make sure that the printer power cord connects directly to an electrical outlet and not by a limiter the power strip or surge protector.

  3. Close all programs currently running on your computer, and then shut down the computer.

  4. Turn on the printer.

  5. Turn on the computer.

  6. On the desktop, double-click Macintosh HD, click Applications, click the Hewlett-Packard or HP folder, and then double-click the HP utility.

     NOTE: If the HP utility is not in the folder, go to the step install the software for your printer HP.

  7. Under scan settings, click Scan of the computer, and then make sure the enable scanning to computer checkbox is selected.

  8. Try to scan.

  If the error persists, proceed to the next step.

  Follow all the steps in this guide, if this problem persists:

  • HP printers - WIRELESS card Scanner is lost (Mac)

  I hope this information is useful. Please reply to this message with the results. Good luck!

• Dell 944 printer to copy and print very well, but does not scan

  Original title: Dell 944 printer

  My printer will copy and print, but will not scan.  We have recently received a new computer and downloaded all the updates.  I can't understand why I can print and copy but will not scan.

  Rhonda

  Rhonda,

  You have the OCR program installed?

  In the digitization, if you have the disc that came with the printer, and then insert the floppy disk to the printer and keep it from running. Go to my computer and double-click it. Locate the drive that contains the disk Dell inside. Right-click on it, left click Explore. Find the folder of the OCR. In the OCR folder, there is a folder of Abbyy. Right click on setup.exe, which is located in the folder Abbyy and left, click Run as administrator. This will install the OCR program.

  Rick

• HP 2210 printer all-in-one: after updating WIndows 10, I can print but not scan with my HP 2210 all in one

  I've updated to Windows 10 and since then I can print but not scan with my HP 2210 all-in-one printer.  I tried to download the software updates, but nothing seems to work.  Any suggestions

  Hi @Sajapand @ddegan

  I see that you both scan problems after upgrade to Windows 10, and I may be able to help.

  Most of the products have updated software available on the HP support Web site for Windows 10.

  I also saw a few posts that say Windows 8.1 driver works for Windows 10 as well, then you could try also.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning problems. I recommend you to download and run the HP print and Scan Doctor , if she doesn't fix it automatically I would know what errors or messages that you receive.

  Do you know if you are able to scan using paint?

  To perform a scan of the painting: HP Multifunction printers - how Scan: Windows 8

  (This is the same for Windows 10, of what I said)

  1. Click the Start button () in the lower left corner of the screen, click on Searchand type Paint.
  2. Click on the painting in the results.
  3. Click fileand then click on from a scanner or camera.
  4. Select your printer, click OK, and then click Scan.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• Very frustrated! Can print but cannot scan

  HI -.

  I have a PC with Vista and a C4280 all-in-one.  No problem printing, but it behaves as if there is no connection between the printer and the scanner when I try to scan.  I can't even open the HP Solution Center.  When I do I get the error: No. HP devices have been detected.  HP Solution Center will be closed.

  I did research on what to do and I tried to uninstall, then reinstall the driver, disconnect all cables and usb.  I know I'm not the only one who has this problem, but none so I see a ton of questions about topics I read enabled.

  Don't mean to be grumpy, but I am VERY FRUSTATRED!  Can anyone help?  Thanks a lot if you have any ideas.

  Bazzie

  Hi Bazzie2014,

  I want to help you to scan from your c4280.

  Please use the HP print and Scan doctor. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to: