HP Officejet 4630 printscanfax: hp JO 4630 prints but does not scan

the printer will print but not scan tells me 100 times unrelated to the verification of the computer the usb cable which I've changed and changed all 3 of the usb Sockets then, what's the problem? I need to scan and this is why I bought this model quickly up to 35 pages. I need to scan!

Hello

Download and run the following tool. He can fix it for you or will report the problem:

http://ftp.HP.com/pub/softlib/software12/COL50849/MP-136589-1/HPPSdr.exe

You may need to start from your computer first:

Double-click the icon of the printer on the desktop,
Select manage the Scan of the computer
Click Enable-

You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

Kind regards.

Tags: HP Printers

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