my antivirus does not
Hi I had used avg antivirus on my pc but it blocks we look out, I try to reinstall and get an error saying I have checked my privilege to change. How do I do that? What should I do to get it working?
You can activate the built-n administrator account, and then try to reinstall. Please see here:
Activate the hidden built-in Administrator account
However, your antivirus program should not have been disabled in the first place makes me suspicious that malware can make these changes, that's why I advise you to run the Windows Live safety Scanner:
http://OneCare.live.com/site/en-us/default.htm
Clickfull scan Service.
And run the MSRT here tool:
You should also install, update and run a quick scan withMalwarebytes' Antimalware:
BestTechie.net
http://www.besttechie.net/Tools/mbam-setup.exe
or
MajorGeeks.com:
http://www.MajorGeeks.com/malwarebytes_anti-Malware_d5756.html
Tags: Windows
Similar Questions
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Don't know who else can talk me to about it.
Basic cat / customer service does not know how to solve my problem. I get error 205. Support to that solution has been disable the antivirus. That did not work. The next idea was try another internet connection. Does not work either. Of course, all this could be avoided if there was more than one method of download available. Maybe one that installed CC how the rest of the planet is installed.
Despite everything, I need someone who can help me with this. I pay Adobe on a monthly basis after all.
Please see the links below.
- Error download or update Adobe Creative Cloud applications
- Creating cloud App, code error installation 205
- Installation of Creative Cloud-error 205
Hope this will help you.
Kind regards
Hervé Khare
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My antivirus does not work after uninstalling windows 10 and return to windows 7
I have upgraded to windows 10, but has had a few problems in general, especially with my keyboard, the printer, chromium and the office so I decided to go back to windows 7, but since kapersky does not work on my computer. I have full protection, but it will not work. I tried to restore my computer, but there is nothing before the upgrade to windows 10. I tried to restore to a previous version kapersky, but there aren't any. I can't uninstall it because it says it has been removed, even if it is still in the same place, I can't go back because he said that I have already. I tried running as administrator and in compatibility mode, but still does not work. When I try to run as administrator it says I don't have permission to access the item, but he isn't blocked or something. I don't know what else to do. Any ideas?
You will probably never get Windows 7 running again, until you perform a new installation of Windows 7.
I recommend a factory restore. There is a hidden on your hard drive partition (assuming you have the original OEM hard drive) that has a copy exactly what was on your computer when you first started it.
Tell us the brand and model and we will send you instructions on how to perform this.
First of ALL, download your saved data. Factory restore erases everything.
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I get a message when you try to start the antivirus panda indicating it cannot start because PSUNCtrl.bpl is missing on my computer. He did before, but not now. Is there a way I can return PSUNCtrl.bpl?
I tried. He wouldn't let me reinstall, received the same error message.
Use unstaller panda... www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe
Additional resources
How can I uninstall Panda antivirus from my computer? -
Thunderbird does not and I need to know how to find out what version of Thunderbird I have?
I am running Windows 7 Home Premium, use Firefox, but know not how do I know what version. I have Zone Alarm anti virus / firewall, iolo System Mechanic and run them both regularly. I also have a g-mail account, a folder marked 'Gmail' in Thunderbird, and basically 100% of my Gmail messages come to my Thunderbird Inbox. After the opening of Thunderbird, the green "loading" round is seen turning @ low lower left says 'Download Message', @ bottom lower right, the "progress bar" shows HARDLY any green and Thunderbird takes FOREVER to load. If I try to click on an e-mail, (most of the time I don't even have to do), my screen becomes an opaque milky white and at the top of the page says "Thunderbird"(not responding). "» I usually just leave the laptop, and back in 30 minutes or so to start to open my emails. Sometimes, it is ready for me to start reading e-mail and other times, it STILL doesn't react, and I have to continue to wait. Using Ctrl / alt/del... Thunderbird highlight the Task Manager, and click 'end process' is not good. restart, OR shut down / restart also does no good.
If the files are corrupt, compaction usually does nothing good. With corrupt files, if you can remove them and empty the trash compacting should remove them. If there was something wrong with the messages, when you looked at them first, you would see that. It is the only way to detect, unless that have a way to read the whole mail accounts file.
Usually an antivirus does not show the cookies, but antispyware shows sometimes, but most just delete cookies, sometimes a little too enthusiastic.
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HI HI.
Long story (involving me accidentally delete reg files and the antivirus does not let me use restoration system to fix, all fixed now and not involved with topical issues), had barely get reinstalled Skype.
However, in the end I used Lessmsi approach and extract the files. Out in a subfolder that I created for her, but I went back to "C:\Program Files (x 86) \Skype\Phone.
I tried to run "Skype.exe" and gave me an error 2, file not found. Excerpt from everything, I tried again, same error.
Any ideas?
Running Windows 7
Restart your computer in Safe Mode with network and then try to start Skype.
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ProBook 6570b: VTx is enabled in the BIOS but does not work
Hello
I use ProBook 6570 b after update, with Win 7 Profesional 64 b (a second) i'm running a bios F.62 Rev.A April 7, 2015, that I got from HP support web site. I activated the VTx in bios but its seems that this is not enabled (the Microsoft virtualization detection tool used).
I turned the PC out to the battery, expected 15 min, upgrated bios 2 x and it still does not seem to work.
Any ideas? Thanks in advance
Hi, it fixed by uninstalling Avast antivirus, does not help turn it off, you must uninstall it.
Thanks anyway
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Norton AntiVirus 2005 does not support the repair feature
Hello
I ask for help I always get this message error/dialogue:
"Norton AntiVirus 2005 does not support the repair feature, please uninstall and reinstall"
along with
"Please while Windows configures Norton AntiVirus 2005"Use the product Recovery CD from TOSHIBA L20? This will affect other tools than Norton?
Just for mentinon, I have a dual boot linux/Windows.Thanks for your reply.
Kind regards
EliyahHello
I recommend to check the tips on the Symantec Norton:
http://Service1.Symantec.com/support/NAV.nsf/docid/2004090712504306?OpenDocument&LG=en&CT=UK&SEG=HHO& src = eu_hot> Use the recovery CD to the L-20 TOSHIBA product? This will affect other tools than Norton?
The use of the recovery CD will set your laptop to original settings.
I mean, the recovery CD will format the whole HARD drive and will delete all your files -
I ran several analyzers antivirus from AVG to ODILE and none of them does not seem to get rid of this virus (Exploit: win32 / pdfjsc.dr)
Any suggestions apart from simply all formatting?
Hello
Exploit: Win32 / Pdfjsc.Dr
http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=exploit%3aWin32%2fPdfjsc.DrIf you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I removed Bitdefender because it slowed my computer down a lot. I then installed Windows Defender and updated and scanned the computer (no problem) and said it was "protect my computer". But the Windows Security Center does not see any antivirus, until I installed Microsoft Security Essentials. Why? And are two antivirus programs now runmning together?
Microsoft Security Essentials need to uninstall Windows Defender when it is installed. If youshould not uninstall via Add/Remove programs. See the following topics:
Windows Defender and Microsoft Security Essentials
I hope this helps.
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my antivirus jeanclaude was cancelled but does not expire before 09 2010 how he re active
Hiitsgoodtogo,
To reactivate the Norton Antivirus, you can follow the steps in the link below:
Activation of Norton Security Suite or Norton Business Suite
For any other information about Norton please contact the Support of Norton.
Thank you, and in what concerns:
Naman R - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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Security Center does not recognize installed AntiVirus software
I tried to update my Roxio Roxio 2009 2007 but I have an error message and so I removed the installation 2009 and re-installed my 2007 edition.
When I removed Roxio 2009 I was correctly or incorrectly advised to remove all references to the "Roxio" in the registry.
I put "Roxio" in the box search of Regedit and deleted all references to Roxio then maybe that is what caused my problem.
In addition to this, I have only 1 point of restoration and it is after I re-installed Roxio 2007 after using the cleaning and the points of additional backup option.
Any ideas?
Thank you
What a fool one program is Roxio for not being able to uninstall their own stuff more graciously. I read their directions.
What is your system brand and model?
What is your Version of XP and the Service Pack?
Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..
If you have used the XP cleaning and told to delete everything except your last restore Point, she did what you say, which leaves you with a RP. What do you think thre certain shortcomings here? It seems that it works perfectly.
There might still some AV programs that XP doesn't recognize not and are there is a difference between antivirus and software malware removal tools. If you are 100% sure you have something useful installed and XP does not detect it as an AV program and complain about this, you can tell XP not not to warn you of this condition.
To do this, click Start, settings, Control Panel, Security Center, and then click the link that reads:
Change the way security centers alerts me
Things together the way you want to and you will not be disturbed by these messages again. The risk is, you are disabling/undo built in the protection mechanism. I have nothing of any AV software (on purpose - I look forward to infections), so I have my disabled notification but maybe this isn't a good idea for everyone.
Some malicious programs, analysis of the programs (such as MBAM) will report this setting (unless there is an infection) and offer to fix it for you because he thinks it might be an affliction.
When you have the time, I recommend that do you this too:
Download, install, update and do a full scan with these free malware detection programs:
Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if you wish.
The scans by operating clean, then to solve any problems.
Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!
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I have a HL-DT-ST DVDRAM GH10 ATA Device of DVD and also a HL-DT-ST DVDRAM GE20LU10 USB device on my Windows Vista desktop - system.
After the restart during installation of Norton Antivirus on CD, the ATA device failed to recognize the CD and Device Manager showed that the device driver for the two devices CD-ROM (System32\Drivers\cdrom.sys) was now not to load. (code 39). Device Manager indicates that it may be damaged or missing, but the driver is in place and date from 04/11/2009. Restart and try to upgrade the driver makes no difference, and he does not always load. All other device drivers work well.
Kind regards
Ian
Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:
http://support.Microsoft.com/kb/982116
These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.
Create a System Restore Point beforehand and restart the computer later.
-
I have windows vista 64 bit, which worked well until the last windows update and now wait for 7 to 10 minutes before the commissioning is complete. I have received information from a previous question and followed the instructions to check the programs that can slow down the process. It doesn't matter what programs I have disable the startup process is still slow. I noticed that Norton anitvirus does not run on start up and shuts off when I check on the Security Center. Is this the cause of the problem - there was a conflict with the last update?
Any help would be appreciated.
Concerning
Phil
Hello
Of course it looks like software malware may be involved. The following message will be troubleshooting
methods to use if the problem persists.If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
-
Possible viruses have on Vista computer but does not detect anything with current Antivirus software
When I opened my online banking Web page, I have a popup asking for personal information. Something like that on the note: "we are currently doing a security check, for your safety, please fill out the form below and we thank you for choosing Scotiabank.»
and then a bunch of fields corresponding to what I have my Bank would normally know... ran several antivirus programs and does not detect anything...
A ran a few different antivirus but nothing found...
* original title - online services - Trojan? Only using Firefox *.Hello
Use this too
Download update and scan with the free version of malwarebytes anti-malware
http://www.Malwarebytes.org/MBAM.php
You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes
http://www.bleepingcomputer.com/download/anti-virus/rkill
If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
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