My bluetooth keyboard is not associated to the computer even if the drivers are installed.

Dear all,

I have a DELL Bluetooth keyboard. I installed the drivers on my Windows 7/DELL Optiplex 760 machine. It works fine, but after reboot the system or restart the machine, my keyboard is not automatically pair with PC but ask a pairing code. While my Bluetooth enabled mouse would be automatically pair with the PC. Now, for the use of the Bluetooth keyboard, I have to 'remove the device' and then 'Add the bluetooth' device again if I want to combine the system manually. When installing Windows give me an ID typing in the keyboard using Bluetooth and then installs it.
I want that my Bluetooth keyboard to fit automatically with the system at every start.
Please notify.

Hi Shoaib,

I thank very you much for coming back to us with the State of the question.

The cause of the problem could be due to signal interference from other devices near the computer wireless. When other devices operating in the same range of frequency as Bluetooth devices, then, there is signal interference and which will result in the problem of Bluetooth on the computer. Some of the features that interfere with the Bluetooth device are:

1. phones that use the 2.4 GHz band.

2. microwave oven.

3 x 10 devices, such as those that control lighting automatic and universal remote controls.

4. the networks that use the 802.11 wireless protocol. (These networks is also known as Wi - Fi networks.)

Hope it will be useful.

Tags: Windows

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