My c5580 all in one printer has a broad black band

My c5580 all-in-one printer copies or scans have a broad black band along the right side of the paper when the scan or copy.  The scanner glass is clean and it seems that all the scanner bar lights are lit.  The printer prints fine fron the computer.  Scanning the computer shows the same black line

is broken - is there a solution?

Dennis811

dennis811,

I'm sorry to hear that it worked for you. If you need help with your options maintenance that you can join to support at 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number. http://goo.gl/kQDB - for available options. Let me know if you have any additional questions.

Good luck!

Tags: HP Printers

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