C5580 all-in-One Photosmart Pr: c5580 print usually

I have a Photosmart C5580 all-in-One printer stopped printing from my laptop for about a month before, i.e. December 2014.  An error flashed, but it disappeared before I could read it.  It will print

When you copy something and it will show a diagnostic page that makes no sense for us.  We bought a new

cord for it but that made no difference. The computer is a HP Pavilion dv7 laptop. AMD

Turion (TM) X 2 Dual - Core Mobile RM-70 until it works very well.  Thanks for any help you can give

Hello @SunnyCat11 and welcome to the Forums of HP!

I see that you are having problems printing.  I would like to help!

I recommend you to perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I also run the following updates:

Utility software update from HP

Critical update

Critical update to correct a PC Printer Communication issue

Critical update for HP

In addition, these pages are print after the document you copied, or instead of?

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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