My Canon MG5200 wireless printer will not respond

I recently bought a new Canon MG5200 series printer wireless which is supposed to be a really excellent printer with photo printing and a lot of different options, however when I try and print just a normal file (doc) he used to feel. I think it must be something to do with the wireless connection, but I followed all the steps and helps out and he won't answer. On the screen of the printer, it gives only the option to print "PDF Document" which is a problem as well? Thank you.

Hello
 
1 have. what troubleshooting measures you tried to solve the problem?
 
2 have you installed the latest drivers for the printer?
 
Follow the steps mentioned below and check if that helps.

Step 1:

Follow the steps in the article below and check if it helps.

Solve printer problems

Step 2:

This may occur if the print spooler requires other services, and these services are not running. To resolve this issue, follow these steps:

a. Click Start, type "Services" in the search box

 
b. in Services, right-click on print spooler and then click Properties.

c. click the Dependencies tab. The first box list all system services that must work for the print spooler start. These are dependencies.

d. take note of each service, click OK, and then restart each service on which the print spooler is dependent, if the service is not already started. If a service is not started, right-click, click Properties, and then make sure that the startup type is automatic.

Tags: Windows

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