Similar Questions

• I bought educational individual creative cloud on Mac, but after installing it still shows trial version on the soft CC.

  I bought educational individual creative cloud on Mac, but after installing it still shows trial version on the soft CC.  How to configure the version full?

  Hello

  Please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• my creative cloud still shows trial version, in spite of buying me the subscription. I tried to sign and, but still does not!

  I bought the plan of creative photography of cloud.   It shows that I'm subscribed to this plan when I log on my account Adobe, but both Photoshop and Lightroom exhibition versions under the name of first instance in the cloud when I opened on my computer.  I opened two trial versions and ensured I was connected, but it is always also a trial version. I bought the plan through Amazon.

  Make sure that your current account (and only adobe identification code used in the next step is the right) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  Then, if it's current, disconnect and then back to your client application to cc using same adobe ID used with the link above: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  Looks like you have already done this, but be sure that you use exactly the same two-step adobe id.  If you are Creative Cloud applications back in test mode after an update until 2015 for CC

• exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative still expired trial version says cloud

  exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.

  There is no network problem, I did re-login, I confirm that I bought the plan.

  How can I do?

  Hello

  Please follow the thread to reset the hosts file: problem with the license CC in Photoshop

  Please write to us if you still face problems.

  Kind regards

  Shelly

• Paid 20 days ago and still in trial version

  I paid for the subscription for the plan of photography and my Photoshop says he is still in trial version and I left 8 days. Payment has already been made effective in my credit card

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• I have licensed CC full pack and when installed, it is still a trial version. What can I do?

  I have licensed CC full pack and when installed, it is still a trial version. What can I do?

  Hello

  Please refer to the link below and steps inside:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Hope this helps to solve the problem, waiting for your response.

  Kind regards

  Bani

• I bought, but the program still a trial version, how do I upgrade my program to a full version?

  I bought, but the program still a trial version, how do I upgrade my program to a full version?

  The CC bought in the shop of digital river to complete & CC photography are all cancelled, please re purchase.

  Concerning

  Stéphane

• buy the full subscription, but still in trial version, tried the solutions proposed online but...

  buy the full subscription, but still in trial version, tried the solutions provided online but I couldn't find option disable/disconnect option by clicking on help in the application manager... I even tried uninstalling the Creative Manager of cloud and applications, reinstall and re-sign-in but still can't find the option to click on...

  

  It's not 'install' under 'find new applications' law yesterday before I paid for membership, I understand, the system needs time...

  I have check the application manager and I saw the difference today, but the buttons under "installed apps" has not changed, the expiry date is always there!

  and... I have to install everything in the evaluation mode! It drove me nuts to read online instructions on how to solve this problem, because I couldn't see the options that are supposed to be there that I followed the steps...

  I use a Mac Pro with OS. 10.9.5 X... Help!

  This issue occurs because of the connectivity problem. (You can see the steps from here: sign activation, or connection errors |) CS5.5 and later)

  1. In a Finder window, choose go > go to folder.
  2. Type / etc.
  3. Select the hosts file and open it.
  4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  5. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

  Once you remove all the entries in the hosts file 127.0.0.1 followed Adobe.

  Disconnection and connection to the creative cloud desktop application, see the link for the procedure: disconnection, identify yourself. Creative Office Cloud app

  Hope this will solve your problem.

  Thank you.

• Subscription valid Adobe CC, but still the trial version

  I have a problem with Adobe CC for the teams. My subscription is valid, but I still get the trial version. I tried to uninstall and install again, twice. Technical support tried to help me through the split screen, but they do not fix it. They said an expert call, but that has not happened. So, now that I left one day and I'm getting bit desperate. -Does anyone know what I could do to make it work?

  Hi StineKjell,

  I think that there could be Adobe entries in the host file. Please click pon GB/Go to the file/etc/hosts and remove all entries from Adobe. Launch the software and try to activate.

  Kind regards

  Romit Sinha

• My subscription will not work, my Lightroom is still a trial version

  Hello

  Today, I agree with the Creative cloud for the photographer.

  I already had the trial version of Lightroom, but it has been exceeded.

  And now that I subscribe, Lightroom always tells me that my trial version has expired.

  My creative cloud app works, I log on adobe

  I've desinstalled and reinstall Lightroom

  I connect and delog

  I restarted my computer...

  And yet, it does not work. It's as if I would never subscribe to nothing

  (and yet, when I go to my account, Adobe told me I did and I paid)

  

  

  I'm going crazy, what can I do?

  Thank you

  back to the http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html test

  - and https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Install second is still a trial version?

  Hello

  I bought the Pack of photographers (Photoshop and Lightroom) CC. Install on my Mac was no problem, but when I installed the package on my Windows laptop I see only a trial version. I can not find the license code for the entry in the form of license... Can someone explain me wich exactly steps should be taken to get a facility licensed? Thanks in advance! Jan

  Hi Jantien,

  It seems that you have purchased a subscription for the plan of photography. You must enable applications using your Adobe ID and password because there is no series of product subscription key.

  You can visit the link below using the activation.

  Activation & deactivation help

  Thank you

  Ashish

• Updated my web page... you're still showing old version? Why

  GoDaddy told me it was a Firefox issue... older version in your storage space. Other browsers show the updated version. (Chrome Safari how to fix this?

  One way to check if there is a problem with the data stored in Firefox is to test in a new private window. When you launch the first private in a regular browsing session window, it has an empty cache and a cookie jar empty and should give you a clean recovery of the current site. If you still get the old data, the problem is external to Firefox, for example, a proxy server or ISP cache.

  Close all windows private if you want to test again, because they share a cache pot and the temporary cookie until the last of them is closed.

• Paid to Muse per month subscription, but it's still the trial version...

  Paid to Muse per month subscription, but I can still see the trial counter to countdown, and I also have the option to purchase, I already did! What is going on?

  Hi Andreas,

  If you work on a Mac, it will leave you not change the hosts file in the folder etc.

  If the hosts file has input from adobe, then please copy the file to the desktop, and then remove the entries of Adobe.

  Once you have successfully updated the hosts file recopy the file etc.

  In case you find it difficult to follow these steps, please contact support for assistance: contact customer service

  Kind regards

  Akshay

• I've updated to Lightroom, but it still shows the version 5.7.1?

  I've updated compared to the Creative clouds to the latest version, but it shows when I open Lightroom.

  This means that you have a mac with os <10.8  (or="" are="" failing="" to="" meet="" specs="" in="" some="" other="" way),=""> system requirements

• My CC with Lightroom and Photoshop CC 2014 are still show trial license after I already paid photography prepaid annual Plan

  Yesterday, I decided to pay the annual plan of photography (3600 TH Bht per year) and then I downloaded and installed on my Mac. After finishing installation, the application shows that my software is license evaluation and the need for the license key, but I've ever had to email about the license key.  I have already tried to uninstall and reinstall again and also to disconnect / connect the creative application of Cloud, but it still does not. The same problem occurs again.

  You have ideas to solve my problem?

  Thank you in advance.

  HI Maria,

  If please log out of the desktop creative cloud app and then sing in the back and check if the problem persists.

  Please post on the Adobe Forums.