My CD/DVD drive has stopped to view the contents of the disc on the screen, no answer whatever.
The CD? DVD drive stopped to show the contoents of the disks.
The draw opens and closes without any problems and the drive seems to run ok but oh, the screen remains blank.
I tried the program of troubleshooting the problem by using the Hewlett Packard installed in the computer, but nothing has changed.
It worked OK when I bought first amd I think it might be disabled in some way, but so far I found the program number which
will allow it. Can you help me?
I am running Windows Vista 32.
Summer of tring to solve this problem for several months now.
David Welch
Hi, David Welch.
Thank you for writing to Microsoft Communities. The problem description, I understand that the CD/DVD drive is not working properly. Before you start the troubleshooting steps, I need the following information:
· The problem occurs with any CD or a specific DVD?
· You get the error message?
· Did you do changes on the computer before the show?
Follow the steps in the article, and check.
The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista
Your CD or DVD drive is missing or is not recognized by Windows or other programs
You can also see this article for more information.
Why doesn't my CD or DVD drive?
Let us know if you need more assistance. We will be happy to help you.
Thank you.
Tags: Windows
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