my cd ram work not at all a cd with Office 97 was put in and ever since all srew until execution of programs hurt

a cd with a few windows xp and office 97 was put on my cd ram and since my computer were not the same, the cd - ram does not work I HAVE NO SOUND I am running windows vista home Premium and it's an acer5520 I want to put my computer as when I got it, also the enabling technology I am trying to ask to the factory settings and the password is not going thru and is the right password because I've written, please help I don't know much about computers only to learn it please help, thanks ill appreciate it.

Hello

The default password for Acer eRecovery is 6 zeros (0), unless you changed it.

"How do I restore my computer using the eRecovery Management program outside of Windows?

http://Acer.custhelp.com/app/answers/detail/A_ID/2631

See you soon.

Tags: Windows

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