The Vista Device Manager doesn't detect cd/dvd drive on my computer hp laptop.

I tried the routine fixit several times, also the routine regedit to remove the upper/lower limit.  The routine fixit worked once. The dvd has been available for about 2 days, then disappeared.

HP even sent me another DVD player.

Now what?

Read all of this information, including what you have tried:

http://welcome.HP.com/country/us/en/support_task.html

Go to the HP Web site > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

http://support.Microsoft.com/kb/982116/en-AU

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/GP/cd_dvd_drive_problems

See if the information above solves the problem.

See you soon.

Mick Murphy - Microsoft partner

Go to the HP Web site > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

Tags: Windows

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