My computer freezes when I turn off the printer. HP D7360, Windows Desktop.Photosmart 7

When I turn my printer off the computer crashes.  HP desktop computer.  Windows 7.  Photosmart D7360.

I reinstalled the drivers.

Have you tried a different usb cable? It could be that the usb cable is grounded on which could be a short circuit in the usb cable, or the printer port. Although it is also possible that this is the USB controller on the motherboard of your computer to try another cable is fixed not try with another computer if possible. If the other computer does not have any problems, then it's HP desktop computer. When you do that, you are out of my field of expertise friend . (In other words, if this does not work, try your luck on the forums of office or by calling the 1-800-474-6836)

I hope this helps!

Tags: HP Printers

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