My computer is infected with viruses and spyware.

Similar Questions

• My computer is infected with virus/bug I have checkd with Anti virus few records showed infected but could not remove.

  My computer is infected with a virus/bug I have checkd with Anti virus few records showed infected but could not withdraw, step by step programs stoped working, I tried all the things microsoft Web and other webs to run antispy etc, but nothing works programs start, but halfway to display error and stop now even explore stop working, now I had a white windoa screen opens more but I have a lot of data that is important, how to fix it? can anyone help please thanks

  Raz2009,
  If you have a known problem with the virus then I suggest to get an antivirus program that you can boot from and run it without starting Windows.

  Another option would be to format your drive and do a clean install of Windows (this would remove all the data of your drive).  If you have a backup of your data, this is the best course of action.  If you do not have a backup, you can then do a parallel install (This installs XP in a different folder if you don't lose any data). Here is an article on installation options: http://support.microsoft.com/kb/316941
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My computer refuses to update Virus and spyware definitions & = "Could not connect" due to a problem of network connectivity or Internet... End.

  Been scratching my head over this, someone help...?  In a simple Street... conversation?  Cheers :-) John

  Hello

  Which may be a sign that malware has been somehow installed on your computer, if you have problems using and update your security programs.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#winxo

  Windows XP

  Using the F8 method:

  1. Restart your computer.
  2. When the machine starts first, yet once it will list usually some equipment that is installed on your machine, amount of memory, hard drives installed etc. At this point you should tap the F8 key repeatedly until you are presented with a menu of Advanced Options in Windows XP.
  3. Select the Safe Mode with networking option using the arrow keys.
  4. Then press enter on your keyboard to boot mode safe mode with networking.
  5. Make all the necessary tasks and when finished restart to start in normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.

• Received a call from phone scam someone saying my computer is infected with the virus and malware

  original title: support for pc rj

  I recently received a call from someone called Mark of pc rj support and they said that my computer is infected with viruses and malware. Immediately, I hang up and called my computer technician who went to my place and said: my computer is absolutely perfect... This chap Mark said he also is an employee of Microsoft, which I highly doubt. He asked me to download something that my antivirus detected as virus...

  I would like to ask microsoft to focus on this

  Its fake. Ignore it. There are a lot of posts here, saying: it's a scam. And this has nothing to do with Microsoft. And MS (and everyone else) are aware of this

• I think I got several phony calls claiming that my computer is infected with spyware.

  I think I got several phony calls claiming that my computer is infected with spyware. They said that they were connected with Windows, so I asked if they were Microsoft and they said that no Microsoft would not call me. Wouldn't be a darn good Microsoft. The guy was Indian or Pakistani and wouldn't give me a company name, no matter how many times I asked.

  They said they received reports from my computer it has been infected. The last call I let them go through their process to prove to myself that my computer has been infected. They told me to go to the event viewer, logs of windows, applications and said there will be errors and warnings there.

  It was proof that he was infected and that they wanted to give me their approval to scan my computer so their 'Microsoft engineers' can solve the problem with Windows tools. At this point, after 20 minutes, I denied their access to the computer and hung up that it had no proof that I was worried. One of our friends had the same call on fixing Windows sound, she had an Apple Mac, I would have liked to see their difficulty its version of Windows.

  I have 3 questions for this and they are: -.

  1 can. anyone if your computer is infected using the event viewer?

  2 can they tell if she is infected when the computer has a firewall and is also behind a router with a firewall?

  3. I would be right in thinking that there is another form of the scam fake phone call?

  1. If possible, get the errors or warnings in the event viewer is quite common, but say you have a virus just based on that, it's simply stupid.

  2. they do what is called call cold. They call every phone # in the phone book and say "your computer is infected" even if you do not, Yes, it's a scam and yes they are stupid.

  3. Yes. The only way they would be able to tell if your computer has a virus would be if they had access to it, and if they have BEEN with microsoft, which is not, it would be a breach of privacy.

• my computer is infected with a virus. I'm doing a system restore

  my computer is infected with a virus, I'm doing a system restore, but when I click on the tab to do it I get a message tha States window cannot find the path of restoration of the suggestions.

  Hello

  By using the system restore when you have malicious software is not a good idea, although she would go. System restore
  can actually help to spread malware and make more difficult or impossible to remove the malware. Best
  to remove malware and if it does Restore Point then use those IF necessary.

  -------------------------------------------------------------------------------------------------------------------------------
  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

• Get notification that computer is infected with spyware

  I have this red on my computer saying that my computer is infected with spyware and asking me to subscribe how can I get rid of the message of the screen

  * original title - I have this red on my computer saying that my computer is infected with spyware and asking me to subscribe how can I get rid of the message of the screen *.

  Its probably rogue software. Scan it with a virus scanner. Or get Malwarebytes.

  Update, then do a full scan. Whatever it is, tell him to remove it and restart your computer

• I'm operating a windows XP Home Edition with service pack 3. Analysis of essential security of a windows shows that my computer is infected with a virus ' "Trojan horse: back/Alureon.A"»

  In January of this year my computer would freeze, or be very slow in its normal operation. This happened constantly. I tried to verify that my windows update check to be sure that I was getting my automatic updates. I was unable to connect to Windows update, no matter how many times I tried. This never happened before. So, I thought that my inability to connect to verify Microsoft Updates could be related to my computer running at a slow speed and / or gel constantly upward. When the computer froze, the only way to recover was to hit the kill switch and crash the computer. After the reboot, the computer could work normally for a period of minutes and resume again slow down and not to freeze completely upwards. For weeks, a Microsoft Tech person (Kevin) worked with me by e-mail and tried to fix my computer problems. Kevin exerted a lot of patience and accompanied me through a series of steps designed to understand what the problem was and fix it. At the time where we ran a Microsoft Scan (Scan, I believe was the name One) followed by an analysis "HijackThis". Kevin then read the results of analysis and recommended destruction of vast print of HijackThis. This has made some slight improvement to operations. As Kevin has attempted to provide additional assistance, I left for vacation. I came back, I did a scan of Microsoft Essential that determined that my computer is infected with a virus called "Trojan:DOS / Alureon.A.

  How do I rid my computer of this Trojan horse and restore my Microsoft updates and restore normal operation of the system?

  Thanks, Ben

  Run this Alureon is a rootkit . This can restore windowsupdate, once he removes the rootkit

• computer is infected with spyware, click here to register your copy of veteran system & remove spyware threats computer frm

  Spyware alert, your computer is infected with spyware.  It could damage your critical files or expose your private data on internet. Click here to register your copy of veteran Systen and remove the threats of spyware from your PC

  Hello pligon,

  This is one of the best ways to see if your indeed infected, see below:

  Try to start your system in safe mode:

  Restart your computer if it is running. Press and hold the F8 key for 3 seconds after your computer powers initially on. Once you see the menu Advanced Boot Options, you can stop tapping. Up/down arrow keys to highlight your selection. Select Mode safe mode with networking and press ENTER. You should see drivers loading, it may take a few moments. You should then be at the Welcome screen. Connect to your computer using an account with administrator privileges. Now, you download (free) MalwareBytes from here: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol install, Update then do a scan of your system in safe mode, to ensure that it is indeed clean! Once the scan done remove anything it finds. Simply restart your PC to see if your problem has been resolved! Hope this helps you. Let us know anyway. Make it a great day!

  "And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

• Hello. I'm having trouble installing my Photoshop CS3 software. I use a PC. My computer recently had a virus and the it consultant all deleted and reinstalled Windows Start program with all updates. My operating system

  Hello.

  I'm having trouble installing my Photoshop CS3 software.

  I use a PC. My computer recently had a virus and the it consultant all deleted and reinstalled Windows Start program with all updates. My operating system is "Microsoft Windows 7 Home premium 2007 - with updates added.

  The version of photoshop that I have is 'Adobe Photoshop CS3, 2007. I installed Photoshop CS3 which seemed to install properly. I activated the dics and inserted the serial number. Activation complete. I had a problem with the registration with the following message through "a problem has been experienced so he was trying to send information on the internet".  I had a problem with look at a. CR2 file but I got a converter of Microsoft 'CameraCode '. I can use Photoshop software. I can't use a software link with Photoshop CS3 I was using before. It's "NIK software - Silver Efex Pro". This means that on the section "filter Photoshow. Can I use the software, but it does not save the changes I made. When I turn off the computer Photoshop CS3 is deleted from my computer. I got LIGHTROOM but software that works very well.

  The summaries. I can load Photoshop and use and save the changes, but when I turn off my computer the software is removed from the hard drive. But I can't get the link software - Nik software - Silver Efex Pro. Please can you advise me what I should do to get my software working properly again.

  Thank you.

  Keith Fernandez

  Once the software is installed, it will not be removed under normal circumstances.

  I do not know if your computer is still infected and it is removed or the problem is that you can't 'see' photoshop' but it is always installed.

  to verify this, check the installation directory and check its size on your hard drive.

• After the computer has been infected with virus win32/cutwail.BA computer is very slow at startup

  My computer is infected with this wirus and my wirus program can not take it away from the computer, it make the computer very slow at the beginning, what should I do?

  Hi Andersjohansson,

  Method 1: To fix the performance issue, follow the steps mentioned in the link below

  Optimize the performance of Microsoft Windows Vista

  http://support.Microsoft.com/kb/959062

  http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  
  Method 2: if a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: Run Microsoft Security scanner (MSS) for any threat of remnant and try to correct

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: Infected files can be deleted from your computer; There is a chance of data loss.

• Hello. I'm having trouble installing my Photoshop CS2 software. I use a PC. My computer recently had a virus and the it consultant all deleted and reinstalled Windows Start program with all updates. My operating system

  Hello.

  I'm having trouble installing my Photoshop CS2 software.

  I use a PC. My computer recently had a virus and the it consultant all deleted and reinstalled Windows Start program with all updates. My operating system is "Microsoft Windows 7 Home premium 2007 - with updates added.

  The version of photoshop that I have is 'Adobe Photoshop CS3, 2007. I installed Photoshop CS3 which seemed to install properly. I activated the dics and inserted the serial number. Activation complete. I had a problem with the registration with the following message through "a problem has been experienced so he was trying to send information on the internet".  I had a problem with look at a. CR2 file but I got a converter of Microsoft 'CameraCode '. I can use Photoshop software. I can't use a software link with Photoshop CS3 I was using before. It's "NIK software - Silver Efex Pro". This means that on the section "filter Photoshow. Can I use the software, but it does not save the changes I made. When I turn off the computer Photoshop CS3 is deleted from my computer. I got LIGHTROOM but software that works very well.

  The summaries. I can load Photoshop and use and save the changes, but when I turn off my computer the software is removed from the hard drive. But I can't get the link software - Nik software - Silver Efex Pro. Please can you advise me what I should do to get my software working properly again.

  Thank you.

  Keith Fernandez

  Hi Keith,

  You won't be able to re - install using the discs and the number of series that you used initially, but we have a solution.

  The activation for more server CS2 is no longer in service. For this reason, we did a version of these titles of software available that doesn't require activation. This is for users who already buy the software.  For more details and specific links for the software, please see the following link:

  Activation server stops for Creative Suite 2 and Acrobat 7 product Macromedia

  Instead of your old serial number, use the one shown next to the download link: download Acrobat 7 and CS2 products

  Guinot

• HELP error code: 80072efe - cannot download or install security updates or update the definitions of viruses and spyware

  Help, please!

  I am running Vista Home Premium 32 bit on SP2.

  I just had my McAfee security expires and since I was not able to install security updates.

  I uninstalled McAfee and searched my system to make sure that it is completely gone, then I installed Microsoft Security Essentials.

  I was able to update its definitions of once and since I was not able to do so once again - instead, I get the error message "Virus and Spyware definitions update failed" and the code of error 0x80072efe

  I have since run a full scan of the system and the following were found on my system:

  -Trojan Dropper

  -Trojan notifier

  -Trojan Downloader

  -Virus: Win32/Alureon.H

  It is said that they have been removed - I'm not sure if they have something to do with my problems of system...

  Also my windows update still does not go to download security updates, and it still gives me the same error code.

  Is there a way to fix this?

  Thank you very much

  Also, the first update failed installed has been updated for Windows Vista (KB955430)

  The last successful security update was security update for Windows Vista (KB979309)

  The one who follows - update security for Windows Vista (KB978338) failed and there all security updates do not have

  I just had my McAfee security expire... I installed Microsoft Security Essentials.

  You should have uninstalled the McAfee application and download / run the tool to remove McAfee Consumer product and then installed Microsoft Security Essentials before as your McAfee subscription has expired.

  See...

  Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean my already infected computer?
  http://social.answers.Microsoft.com/forums/en-us/msescan/thread/87058857-D181-4019-a723-efd9a49d9275

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Article about the virus and spywares

  Article in Google News, take a look:

  Just like the television commercials that preceded it, Internet banners are often very misleading.

  A click on this friendly, flashing ad, your computer can be completely compromised by spyware, viruses and other malicious programs. These links are designed by marketing online groups that hire many different companies and are paid by the number of times that a person visits the site that pays for advertising.

  Now, we all know that advertising is a necessary part of the company, the problem with the Internet today is that companies ad will use any means necessary to get more "hits" for as many different sites as possible. This could mean to place ads more attractive, but more often it's download of malware on your computer that forces your browser to different sites. These programs hijacker can change your home page, redirect links and even change the page that you see that you view it.

  Many of us have watched in horror as our favorite newsfeeds disintegrated in explicit pornographic advertising. Often this rude awakening has nothing to do with actually visited one of the sites Web announced, but rather their affiliates, the people who use the same company name.

  "But how can I keep this junk from my computer?

  To keep your computer running smooth and without spyware, it is important to maintain the programs antivirus and antispyware reputed day, running a deep scan at least once per month.

  Today, number of computers came with some kind of antivirus already installed, usually Norton or McAfee. These are two programs very well, but they have let me down in the past. In addition, their popularity increases the demand for programs that can slip their defenses. More than adequate against viruses and spyware can be obtained for free, thanks to the efforts of friendly software engineers around the Web. Spybot Search and Destroy, among the oldest and the names remained more confidence in information security, spyware off networks since 2002.

  With antivirus software, the choice is not so clear.

  Each of these programs are fully supported and will fill in more of your need PC protection and, perhaps best of all, they are FREE. Just follow the links at the bottom of this article and say goodbye to expensive corporate security suites. For those of you who hate to do something for nothing, the creators of each of these products has also accept donations through their respective Web sites.

  ANTIVIRUS: Norton, AVG, Avast, McAfee, etc. (software); infectedornot.com, bitdefender.com (free online virus scanning).
  ANTISPYWARE: Spy Sweeper, Spybot Search and Destroy, etc. (software).

  Very nice article and information. Thank you
  I used the Norton antivirus application, but due to the bad laptop performance I went to the freeware tool called AntiVir. It s really for free and it s amazing. He founded some bad files that were hidden and Norton didn t find anything.
  I also use a freeware firewall ZoneAlarm and Antispy tool. I think that I m on the side safely

• Windows security - they have my computer was attacked by viruses and other malware, has offered assistance to the evaluation, indications of problems

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  This is a complete scam.  You can report it to your local police.

  For your own protection, you should:
  • Change your passwords on email accounts, accounts financial and sensitive to which accounts you access online from this PC.  RIGHT NOW!
  • Run a full scan of your PC using your antivirus application...    Also download and run a full scan with Malwarebytes Anti-malware (free edition).  MBAM is a very good solution in addition to your primary backup antivirus/antimalware application.
  • I would also go here: https://www.microsoft.com/security/portal/Shared/Help.aspx and follow the advice of "I think that my PC is infected", including potentially calls MS help.
  • Above all, do not delay!  If you have any concerns about the handling of it, then disconnect your computer from the internet and call MS before anything else.