My computer keeps restarting.

OK, the computer used to work very well. Since a few months now whenever I am playing a game or a video or simply using the computer it restarts randomly. As far as I know all the software are up to date. Nothing is in conflict with other hardware or software. It becomes more frustrating. Help would be apreciated.

Hi Josh91,

1. you receive an error message when the computer restarts?

2. did you of recent changes on the computer?

I suggest that you check in the event viewer to find out the cause of the issue and after return with details.

Procedure to view and manage event logs in Event Viewer in Windows XP

http://support.Microsoft.com/kb/308427

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you perform a clean boot and check.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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