My Hotmail came down and told me that it was hacked.

I went through the process of checking with Microsoft. I also rang machelper.com. They called back me after apparently have access to my computer remotely and want $199.00 or they will put the virus on my computer and they said it locks also my Hotmail account again.

Can anyone advise me as soon as POSSIBLE because they call me tomorrow. They are ligit? Rang Microsoft and they do not have partners!

Thank you, Tracy

Hello

"remote and want $199.00 or they will put the virus on my computer and they said it also locks my new Hotmail account."

"They are ligit?

How could they be legitimate after saying that?

Contact your local agency.

@@@@@@@@@@@@@@@@@@@@@@@@@

If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

See you soon.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Satellite Pro U400-142 - can't get Draft N to work

    Hi guys I just bought this pathetic machine; I wish that I n t now...Really, I went instead of speed wireless 300Mbps...In any case I have a belkin N1 wireless router and this laptop I tried everything to get the project speed N, but it still remains

  • Windows Live Messenger problem

    I use China Mobile forby, in which I got Windows Live Messenger that I would use on my laptop, but I am unable to connect with the same. Ask your help to connect with Windows Live Messenger powered by MSN CHINA JV Version 2.01. Concerning Katie

  • slow to load on a single album

    IM filing slowly until my clip + 8 GB I noticed an album special it slow to load. Frankly it crashes until it loads can not push, press on, even turned off. Well isn't it load the song, about a 30 seconds of silence.

  • Help Setup WPA2-Enterprise on WRT-160Nv2

    I am trying to configure an Access Point configuration simple (without function of linksys router), but need WPA2-Enterprise. I connected a single ethernet cable to a LAN port and configured RIP, DHCP and WI - FI. Everything works perfectly if I use

  • If I switch to Windows 7 at W8, my more HULU and Netflix Apps will transfer?

    Will my Netflix & HULU Plus apps to be exploitable if I switch to Windows 8, or have they already free updates?