My laptop froze when installing win7 sp1
The computer froze 8% full. The display shows: step 1 of 2, Service Pack, 8% complete configuration, do not turn off your computer. No error code, just frozen.
- What is the antivirus installed on the computer program?
Step 1:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1
It will be useful. Let us know for help.
Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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