My laptop won't boot at all

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• My laptop won't boot. All I get is a white, black screen with the cursor flashes in the corner.

  I tried boot cd of the Hiren s and changed the boot order to cd drive.  That did not work.

  My laptop is a compaq, about 8 years old and winxp.

  Press ctrl-alt-delete. If it works, go to file / new task, type explorer.exe. This brings to the top of the desktop computer? I wouldn't use Hirens CD. Go into the BIOS and change to the hard drive. If windows is installed

• HP Pavilion 15 PC laptop: laptop won't boot up - stays on the black screen

  My computer was working fine and then all of a sudden the screen went black.  I turned the power on and it came up with the error message "Unmountable Boot Volume" and then tried to solve the problem but just stayed on the screen black and never solved the problem.  I turned it off, did the hard reset when I remove the battery and hold the power for 15 seconds, but it's always the same.

  I went into the mode where I can try to restore the computer but it does not allow me to do. They say it restores and then just black.   I also ran a report where it says that the problem is "short hard drive DST Check: failed ' and gave me a code of 0SNHWW-7N987K-MFPWMG-60WF03.

  If there is nothing that can be done to help me I would be really happy I have use this laptop for work and really need to get it back running of emergency with minimal cost.  Thanks a lot for your help

  @Amyynatalia,

  The pleasure is all mine!

  I'm afraid not, you will be asked to pay more for the replacement drive as its not covered by the warranty.
  
  Keep me posted!
  
  Kind regards

• HP 15-g092sa Notebook PC: my laptop won't boot

  My partner has a laptop HP which is experiencing problems, it was about this yesterday loaded no problem, but then while working it seemed that its windows is crushed, so he tried to restart it, and now it does not start, it gets as much to "prepare the automatic repair" and the screen goes blank, but it's always light.

  Product: J2U73EA #ABU

  Warranty: 1y1y0y

  Series: CND5044SS4P

  I ran a diagnostic on it and these are the results.

  HDD SMART Check: PAST

  Short hard drive DST Check: FAILURE
  Failure ID: 9LVM7R-7K07LW-XD7WL1-60XR03

  Optimized hard drive DST Check: FAILURE
  Failure ID: 9LVM7R-7K07LW-XD7W1 - 61 X 903

  Drive hard long DST Check: FAILURE
  Failure ID: 9LVM7R-7K07LW-XD7WL1-61F103

  All the other tests taken apart from those above, I showed than INTELLIGENT control past due it to be outside the trial for the hard drive.

  Dear customer,

  Welcome and thanks for posting your question on the Forum from HP Support.

  9LVM7R-7K07LW-XD7WL1-60XR03 the ID of this failure indicates that the HARD drive on your device is broken, call the HP Support and replacement demand.

  Hope this helps, for other queries in response to the post and feel free to join us again.

  * Click on the white button on the right to say thank you Thumbs Up *.
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  Thank you
  VSL85
  Although I am an employee of HP, I speak for myself and not for HP

• laptop won't connect at all!

  Hello
  My laptop connects is no longer to form any internet connection. I tried the WiFi connection of my laptop directly to the box, hotspot, mobile, and taking my computer to different places with wireless (panera, mcdonnalds etc.), nothing works. I ran about 3 different scans on my computer, including a start-up deep scan and it still does not work... Can someone tell me what is the problem? It all started when we received a new box of our supplier (windstream) wireless... IM the only one who can't get things to connect. All will connect but my laptop and Nintendo Wii
  Any advise?
  

  Hi @xxfireflies27,

  Thank you for the information. I suggest some use Microsoft System Restore (Windows 7) to restore your laptop to a date where he worked.

  If this does not resolve the problem, then you are looking to recover Windows 7 operating system using Microsoft Windows Backup and Restore.

  I hope this helps, keep me posted on how it goes.

  Good luck and have a great day!

• Computer HP8710p laptop will not boot at all

  I have a laptop of HP8710P under Windows 7 SP1 that does not start on battery, adapter sector or docking station.  There are no blue screen, no hard drive, no fan activity activity.  I reinstalled the battery, hard drive and RAM.  When I try to turn it on, the light above the number keys blink, but then go out immediately. The only light that stays on is the battery on the front indicator. Any help will be appreciated.

  The answer I found seems to be the battery.  After I replaced the battery of the laptop starts fine.  When I installed the battery on another 8710p, this is the same thing.  The battery seems to be a short circuit on the circuit somehow.  Thanks for the help.

• My laptop won't boot

  It was then he shutdow because the battery is dead. When I tried to start, I got an error message saying smart error hard drive...

  Hi Babyhotso8512,

  Smart disk error indicates that the HDD(hard drive) of your NB is about to fail, or else he's done. So please try to run the HARD drive test and check.

  CHECK the link below to learn more about the Smart disk error hard and how do the HARD drive test.

  http://support.HP.com/us-en/document/c01443502

  I am an employee of HP.
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  • Make it easier for others to find solutions, marking my answer with

  'Accept as Solution' if it solves your problem...

• Satellite L20 260 won't boot to the top, every time it freezes with no reason

  Hi all

  I have a problem with my satellite of sad, after 3-4 days I installed a new operating system (tried with XP SP2 and Kubuntu) system does not boot to the top, every time it freezes with no reason, the only way is to perferom a new installation of the OS. What is a hardware problem, perhaps related to the RAM or HARD drive?
  x 10, Daniele.

  Hello

  It's not easy to tell if the problem is software or hardware related.
  You must install the OS from the Toshiba Recovery CD and again test the functionality

  If the laptop won't boot again freezes immediately after that installation of recovery CD, and then it could be a hardware problem.
  You can try using MemTest 3.5 tool.
  It checks the memory of a malfunction.

• laptop won't start windows xp up.error win32k.sys?

  My laptop won't boot windows xp, to ask if I want to start windows normally or with guests orders or network in safe mode. According to what I try nothing works. It says: an error has occurred with win32k.sys. What is - this and how to fix it?

  Claire

  As you probably know Evesham closed to the public in 2008.

  I think that your computer is a portable computer. I can't access a free copy of the manual, but I imagine that you have a copy of the operating system on the hard drive in a recovery partition. Am I wrong?

  Before attempting to repair your computer, you will need to back up your data files on removable media. If the computer does not start, you need access to a second computer at home. Do you have a? If Yes is it a desktop or a laptop?

  I would also ask if you comfortable using a screwdriver to remove the hard drive of your laptop Evesham, put it on an external support which can be purchased via Amazon and its connection to a USB port on the second computer. These are not difficult tasks, but not everyone wants to take on this task. If not comfortable take your laptop to a local computer repair shop.

  As for the repair of your laptop once you have recovered your data files, restore the operating system to factory settings using the copy of Windows XP, which I think is more than likely in a recovery partition. It will be activated by single key, perhaps the F10 or F11 key or you can have an option in the menu that appears when you press the F8 key during the boot process. It also seems that Evesham commonly supplied recovery discs.

  If a factory restore does not work I would then test the memory.

• HP dv9000 vista laptop won't start. Cannot 'fix '; BIOS Diagnostics: all GOOD except Hard Drive check result: replace the hard drive NEED the data from this hard drive!

  HP dv9000 vista laptop won't start. Attempt to restore repair result several times cannot be made online. BIOS ran diagnostics, everything was good except the hard disk, hd chk result: replace the hard drive. F11 entered to access advanced hp Recovery Manager options tempted towards the top of the entire disk, all files show while listing to back up, attached to my external hard drive current over the back with success.  Plugged external on another laptop, new files since the previous backup are no where.  Should I buy a new external hard drive and repeat the backup via Recovery Manager Advanced Options or should I remove the internal hard disk and insert it into a case and apply in usb on another laptop to view the files.  I know when my computer crashed, I had too many windows/tabs open and too much process and tried to interrupt a process and I confused his little brain and now he has Alzheimer's disease.  I am freaked because I'll lose everything 2012 including some very important documents and about 50 000 pictures HD (yes I learned my lesson backup!) I am in crisis mode because I recently became sick and my photos and documents is vital for my next year of chemotherapy and radiation. Please advice are extremely appreciated. Thank you

  Hello

  This backup after pressing F11 is a HP backup option, not a Microsoft option.

  I suggest that you contact HP or ask their Support Forums.

  http://h30434.www3.HP.com/

  It's the normal advice I'd give to record data; but we have no idea of the State of your hard drive.

  Saving your files:

  You can remove the hard drive and put it in a hard drive USB enclosure > plug it into another computer > and try to read and copy your data in this way.

  Or, you can download Knoppix > make a bootdisk to > start your system with it (IF your material is all work) > and copy your data from the hard drive like that.

  http://Knoppix.NET/

  See you soon.

• Satellite A30 won't boot upward and is stuck on "ROM PXE smoothly"

  A30 won't boot upward and is stuck in a loop

  PXE - E61: Media test failure, check cable of
  PXE - M0F: Exit PXE ROM.

  I have no recovery discs and bios does not disable all relevant parameters.

  Hello

  I assume that there is a problem with the HARD drive. You can enter the BIOS settings or not?

  Start the laptop please press F12 to view the list of all bootable devices. HARD drive is listed here?

• Equium A100 PSAA43: CD rom drive won't boot from any CD

  Hello.

  I have a problem with the start on equium a100-psaa43 procedure.
  The problem is the cdrom won't boot any cd
  I mean recowery system or any other cd boot as a Live CD.

  My BIOS version 1.5
  I put in place a correct sequence in the bios Setup. I mean 1. Secondly, CD-ROM, is my hard drive.

  What can I do to fix this?

  Thank you.

  Hello

  First of all we should know if the CD rom drive can read any CD.
  Have you tried to read from the Windows OS CD? The operating system recognizes the CD inserted?

  If not, then possibly the ODD drive malfunctions and, therefore, it s not possible to start from the middle.

  Anyway, you can boo from the CD in different ways. First, you can press F12 and you will get a boot menu. There, you can choose bootable devices.
  In the second way, you can try to press the C key immediately after starting the laptop. This button starts the CD player.

• I stop my new laptop with Windows 7, install new updates. But now my laptop won't charge. There only dark blue screen. He won't even have to sign on the screen. Someone at - it happen?

  I stop my new laptop with Windows 7, install new updates.  But now my laptop won't charge.  There only dark blue screen.  He won't even have to sign on the screen.  Someone at - it happen?

  Hi ctgreen

  Welcome to the Microsoft Answers site!

  You can try the following and link methods under each method for more information on the same and see if one of them solve the problem.

  Method 1: Start the computer in last good known Configuration

   

  1. Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the button start , click the arrow next to the button lock , then click on restart.

  1. Do one of the following:

  ·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  ·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start, and then press F8.

  1. In the Advanced Boot Options screen, use the arrow keys to select last good known Configuration and press ENTER.
  2. If your computer has multiple operating systems installed, use the arrow keys to select the operating system that you want to start using the last good known Configuration, and then press ENTER. Windows will then resume starting normally.

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 2: Start your computer in Mode safe

   

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click on the Start button , click the arrow next to the lock button , and then click restart.

  2. do one of the following:

  o If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  o If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode and press F8.

  3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see Advanced startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you'll see the words Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If you are able to access the desktop in SafeMode I suggest you read the article in the link below for instructions on restoring the system.

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  Concerning

  Varun j: MICROSOFT SUPPORT

  Visit our Microsoft answers feedback Forum

  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think.

• Acer laptop won't start

  Hello, I'm new here... In any case my Acer Aspire E 15 won't start. All I get is a small box blue message which said: lack of default boot device or startup failed. Insert the recovery media and press a key. Then select "Boot Manager" to select a new device boot or Boot Recovery Media. " So I press on enter a couple of times just to go back to the same blue message dialog box. I tried to go and wait five seconds to launch a kind of recovery, but it did not work. Then I activated the f12 boot sequence, and this alteration has nothing. My laptop did not come with a CD/DVD player, when my father bought new last Christmas. I uninstalled Microsoft Office Spotify and Amazon the last time that I logged online. The 64-bit Windows 8.1 is built in. Maybe that remove some files. IDK. What should I do? Do I need some sort of media recovery USB device? Your help is appreciated. Thanks, Neil

  It was a hardware problem and now it is fixed. Back to zero once again.

• Satellite Pro C850 - 14 d won't boot to the top

  My laptop won't turn. I had the toolbar Sweet Packs to come and I'm never round down to remove. Then last week, it was not plugged and ran out of battery. When I plugged it would not start. I'm completely at a loss.

  I pressed F8 and tried to turn it on in safe mode, restore, back to the last good configuration, repair, etc., and none of them work. It still just goes back to trying to start and default. It requires the Windows 7 boot disk, but we do not have.

  I'm not particularly computer literate and I am now panicking a bit. Has anyone advice please.

  Thanks in advance...

  Please be so kind and tell us first what model of laptop you have.