My M177fw MFP shows paused and will not print, either wireless or with USB

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  My Dell Bluetooth keyboard is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.  I use keyboard now, but it seems not be installed yet when I check my keyboard or bluetooth devices. Keyboard does not work after so I'll try to figure out what to do before moving into the power saving mode. Help, please. I did all the updates from microsoft, and there is no update for my bluetooth device, I checked.

  Hello

  1. have you made changes on the computer before this problem?
  2. What is the model of the keyboard?
  3. are you an error message or error code?
  4. which version of the Windows operating system is installed on your computer?

  I suggest you to consult the following Microsoft article and check if it helps.

  On troubleshooting in Windows 7 power management: http://support.microsoft.com/kb/980869

  Troubleshoot keyboard: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-keyboard-problems

  Keyboard and Microsoft mouse refer:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Reference:

  Troubleshooting external Dell Wireless or Bluetooth keyboards and mice: http://support.Dell.com/support/topics/global.aspx/support/KCS/document?docid=277550#Issue0_1

• My MX430 keeps going offline and will not print

  My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

  Hello sallyb.

  Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

  1. click on start.

  2. click on Control Panel.

  3. click on hardware and sound.

  4. click on devices and printers.

  5 right-click the MX430 printer, and then click printer properties.

  6. click on the Ports tab.

  7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

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• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

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  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

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  I read your post and wanted to help.

  I understand that the printer does not print when the computer shows that it is connected.  Please run the print and scan the doctor.

  I would like to know if it solved the problem or gives you an error message.

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  Download Firmware for your printer!

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  Has a moderator move this thread on forum Windows for the hardware and the drivers of the feedback forum.

  Hi, dadzippytr,

  Click Start and type services.msc

  Press enter

  Scroll down to print spooler

  Right-click on the spooler and select stop

  Wait for Windows to stop the spooler

  Close the window

  Control Panel > printers folder

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  Click file > cancel all Documents

  Close the window

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  Click on manage

  Select Device Manager

  Click on the + sign next to the Ieee... compatible printers

  Right-click on the driver and select uninstall

  Click on the + next to imaging devices

  Right-click on the driver and select uninstall

  Click on the + sign next to printers

  Right-click on the driver and select uninstall

  Click on the + sign next to Bus USB controllers

  Right-click on the printer driver and select uninstall

  Close the Device Manager

  Restart the computer

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  Go to the manufacturer's website and search for updated drivers

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  I tried the Ethernet connection instead, but that made no difference.

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  I uninstalled the software several times and tried both the old and the new, and they both do it.

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