My mobile mouse 3000 does not work even with new battery, no green light on USB, when connect to the system, it says unknow device USB

the system says: one of the USB connected to the computer with multifunctioned, and windows does not recognize it.

Hello

· What is you receive the exact error message?

Follow the steps in the links below and check if this can help: Troubleshoot failures in the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

Troubleshoot the failure to find new mouse connected to your USB port: http://support.microsoft.com/kb/223256

Tags: Windows

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