my mobile optical mouse hp wireless stopped working (frozen) after 1 hour

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• My optical mouse 3000 does not work even if the red light is on in the background

  My optical mouse 3000 does not work even if the red light is on in the background

  Hi Russell,

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, it looks like you are facing a problem with the optical mouse 3000.

  It would be great if you could answer these questions to help you further.

  1. have you made changes on the computer before this problem?

  2. you receive an error message or error code?
  3 is confined with any specific application?

  I suggest you to see the steps in the following Microsoft article.

  
  Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-US/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

  Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Troubleshoot a wireless mouse that does not correctly: http://support.microsoft.com/kb/321122

  We would be more than happy to help you if the steps above did not solve the problem.

• USB mouse and keyboard stop working after I have install Windows Update KB2913431

  After installation automatic Windows Update KB2913431 (Win 7 Enterprise), the computer seems to work very well, but my mouse and keyboard stop working.  The option of automatic repair after that start with F8 does not work.  He said that the error is "unspecified".

  The fool is that it has created a constellation of intermittent problems when I try other options to get these devices to function after the update.  The questions I will of unpowered USB ports, grateful Windows and install the drivers for USB devices, but then do not recognize their (and are not), random BSOD, restore points invalid system, random boot failure, which causes discs to randomly stop working properly, closed randomly , à... I think you get the idea.

  I think it must be a driver problem.  I passed through the Device Manager and uninstall all hidden devices.  I have updated the drivers for everything that has an update available.  I tried to disable all, but Microsoft services at startup and in the list of "services".  I've always been unsuccessful; However, when I can get it to successfully restore to a point before the update (none of the automatic restore points work correctly) it seems ok.  It will sometimes seem to work after I applied the update, but then go haywire shortly after.  I am convinced that it is not a hardware problem, given that the prior update restores (when they actually cross without failure) work very well.

  I went through countless articles in the knowledge base and tried all the suggestions I've seen, other than registry cleaners because I had a bad experience with this earlier.  I tried so many things that I lost count and the memory of some of them.

  I reached point is never install the update (an option that I prefer not to use) or creating a clean Windows install on another drive (an option that I prefer not to use, but I'm a little more friendly to).  I already started to back up files to prepare a clean install, but I reach out one last time before I pull the trigger.

  Thanks in advance for your suggestions you have!

  Edit: I thought I could include other system information.

  Motherboard: Gigabyte P67A-UMD
  -Drivers for integrated components:
  Related articles - USB:
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  USB root hub-
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  -Network:
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  Graphics card: NVidia GeForce 460 GTX (driver c. 332.21)
  Sound: NVidia High Definition Audio 4 x, Realtek High Definiton Audio x 1
  There may be a conflict here: the address of the Realtek driver is 00000201, which is the same address as * a Nvidia drivers.* *.
  Mouse: Logitech (MX518) G3 mouse optical - wired
  Keyboard: Keyboard wired simple Generic USB Dell
  All other USB devices are currently disconnected

  Thanks, but I tried to fix myself on a personal level - my IT Department is not hot.

  In any case, the problem was resolved after much googling - I took possession and renamed a bunch usb*.sys file in the Windows\System32\drivers folder, uninstalled items usb from Device Manager and did a scan for the hardware changes.
  This solves the problem.

• The keyboard and mouse bluetooth suddenly stops working

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  The keyboard and mouse bluetooth suddenly stops working.

  Given that this only happens when I'm online I make this question to the FireFox support.
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  I installed the new BIOS and Shipset, but that does not change.

  Suddenly, the keyboard and the mouse do not respond and I have to restart manually.

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  FredMcD said

  Keep a log of when this happens. What did you do when...

  Check the batteries.

  Hello

  Thanks for the help

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• Re: Equium A200-15i: Wireless stops working, so wireless adpater visible

  My netwrok A200-15i wireless stopped working by itself during the download.

  Internet works via ethernet. Wireless physical switch is on, but the indicator does not turn on. No wireless adapter appears in the "network adapters" in the system (only the Ethernet card is visible).

  During the installation of the Atheros driver, receive a message that the hardware is not connected.

  Help, please.

  Looks like the wireless card is dead the light that lights up with the switch is wired and not software driven.
  Even if it's very weird for the light to malfunction so there maybe a small chance of the card somehow has detached itself internally.
  I'm not familiar with the A200 I know that some earlier Toshiba models allow you access to the wifi cards since they are optional.
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• When I install IE9, my printer Canon wireless stop working and more shows on my network

  When I install IE9, my printer Canon wireless stop working and more shows on my network, accordingly. I am reluctant to reinstall IE9... of ideas? I use Windows Vista

  Hello
  • You receive an error message when printing?
  • What is the model of the printer?
  • Do you still have Internet Explorer (IE) 9 installed on the computer or you have returned back to IE 8?

  If you have IE 8 then I suggest you to install IE9 and check the error message when you try to use the Canon printer.

  You can also follow these links:

   
  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems
   
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• Microsoft Comfort Mouse Sculpt has stopped working suddenly.

  Hello, my mouse Comfort sculpt stopped working all of a sudden. I wrote my notes in Notepad and after some time when I tried to start the mouse it does not work. Tried to replace the batteries, but of no use. Updating drivers did not help. Sculpt keyboard works very well. I tried on two machines and having the same problem. The blue laser light under the mouse is dead. However, when I turn on the mouse (power on) the blue light flashes for a second. Not sure if it is a hardware problem. I bought this mouse in January 2014 and worked great until today! Help, please.

  Hi Jordan,.

  From the description of the problem, it seems that it's a hardware problem. I would say contact Microsoft hardware support to improve assistance about the issue you are facing with Microsoft Comfort Mouse Sculpt.

  
  

  How to contact Microsoft if you have questions about your hardware device.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  For more information on how to replace or upgrade to Microsoft, hardware software and manual, click on the number below to view the article in the Microsoft Knowledge Base:

  326246 how to replace Microsoft software or hardware, order service packs and upgrades and replace product manuals

  The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

  Hope this information helps. If you need help with Windows, let us know and will be happy to help you.

• Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft restarts. Any ideas?

  Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft explore restarts. It does not give me enough time to get what in the start menu, I was able to start the virus scan twice but it does not end. When I run it in safe mode, it continues to be. Any ideas? I was able to access the control panel through the Task Manager, but it doesn't seem to be any abnormal process running.

  Hi Roar4life88

  
  1. for how long have you been faced with this problem?
  2. did you of recent changes on the computer?

  Method 1:

  You can perform a scan SFC and check. To Perform a Scan SFC -

  a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
  b. type the following command and press ENTER:
  sfc/scannow
  A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
  c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
  d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
  e. once the scan is finished, close the command prompt window, restart the computer and check.

  Check the link below for further guidance on scan SFC - mentioned
  http://support.Microsoft.com/kb/929833

  Method 2:
  Also I suggest you to check if you are facing the same question in the user account new or different administrator account.  You can create a new user account on your computer, and then check.

  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

   

  I hope this helps.

• Microsoft Wireless Mobile Mouse 3500 has stopped working

  My wireless mouse has stopped working. The green light at the top is, but the blue light down below will not be displayed. I can push buttons and he will answer, but when I try to move my cursor I get nothing.

  Hello

  I tried new batteries?

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Wireless Mobile Mouse 3500 has stopped working

  My 3500 mobile wireless mouse has stopped working. Someday, that my mouse does not work all of a sudden. The led on the mouse is on, and the mouse has a new battery. I tried to plug the receiver most in each usb port and on another computer and still nothing.

  You did all the good troubleshooting and my conclusion is that you have a dead mouse, it happens, if it is still under warranty it resume.

• Microsoft Wireless Optical Mouse 2000 does not work.

  Original title: mouse

  I use a Microsoft 2000 wireless optical mouse on my laptop and it won't work, even if you say that my device is not working properly

  Hey nanapaw,

  Please see two items of the below knowledge base for help.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• MS Wireless Notebook Optical Mouse 300 - no longer works

  I have a laptop with Vista as my current program.  I have a Microsoft Notebook Optical Mouse 3000 since the first day Wirless.  The mouse was working very well!  I use computer a day and the wireless mouse no longer works.  Green light on the USB key is on, red light on the mouse is on.  I'm in the peripherals - mouse and it shows active.  I even remove the USB and it shows then it isn't here.  Here's my question - why the mouse will not talk to the USB port and works now?  I even went out and bought a different MS Mouse and it didn't work either.  All known manufacturing, programming, software between MS and Vista mouse problems?

  Perhaps Windows does not recognize the mouse as real human interface device. If you go into Device Manager, highlight unfamiliar material, choose Update driver and then manually point it on either

  C:\Windows\System32\Drivers\mouclass.sys
  C:\Windows\System32\Drivers\mouhid.sys

  ... did allow the mouse to install?

  I am in no way affiliated with Microsoft. The information provided by me are unsecured and has no right. Use the information I provide at your own risk.

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Optical Mouse 2.0 not working in win8 after update

  I have a Microsoft Wireless Optical Mouse 2.0, I was so happy in Windows 8, after I found the mouse in my attic and I decided to call it my Gaming Mouse, but the last time that I've updated Windows 8 when I try to connect it says it dosent it rechonize what I could do?
  I tried updating the driver but I don't think that I did it correctly

  Help?

  Hello Gilberto,

  Welcome to the Microsoft Community forums. According to the description of your problem, I understand that the wireless optical mouse does not work after Windows Update.

  (1) did you check the mouse on another computer?

  (2) the updates have been installed lately?

  (3) how the OP tried to update the driver?

  Follow the method for troubleshooting steps.

  Method 1:

  I suggest you uninstall and reinstall the mouse driver prior to this driver update and check.

  Follow the steps to update the driver.

  (a) press Windows + X.

  (b) click on Device Manager.

  c Expand wireless mouse).

  (d) right click on the mouse. Click on set to update driver.

  After updating the driver, restart the computer and check.

  If the issue still persists, uninstall and reinstall the driver.

  Follow the steps to uninstall the mouse driver.

  (a) press Windows + X.

  (b) click on Device Manager.

  c Expand wireless mouse).

  (d) right click on the mouse. Click on uninstall the driver.

  Method 2:

  I suggest you update the driver.

  Refer to update the driver.

  Material:

  http://www.Microsoft.com/hardware/en-us/downloads

  Method 3:

  I suggest you to run the hardware troubleshooter.

  Follow the steps to run the hardware troubleshooter.

  a. press the keys Windows + C on your keyboard to show the charms.

  b. type Troubleshooting , and then click solving problems under settings.

  c. now, type Hardware Troubleshooter in the option Search .

  d. click convenience hardware store to run the troubleshooter.

  If the problem still persists please answer we will be happy to help you.

  Thank you.

• Pavilion g6: button Wireless stopped working on laptop HP pavilion g6

  The wireless button has stopped working on my g6 pavilion. I read that some people have had this problem.
  
  Anyone would be kind enough to help out me.
  Thank you

  Try to connect your laptop to the LAN (wired connection) or try to install Recovery Manager

  http://support.HP.com/us-en/document/c01868333