My Portege A600 stops down

I have a portege A600 remaining loop when I ask a Shut Down.

I tried to restore to a previous point, but since the computer does not restart, the operation was interrupted.

What can I do?

Hello

Have you tried to use the System Restore tool when Windows starts normally?

What you can try is to use the tool in safe mode system restore or start the laptop and use F8 > tp repair my computer option and go ahead until what you enter in the system recovery options. Try please to use restore of the system from there.

It work?

Tags: Toshiba

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