My USB Ports suddenly stopped working

Hello

I connect a second hard drive on my desktop (hp dc7600 sff) and everything was going well until I was prompted to press F1 to save changes to new material. I realized my mouse and my keyboard are not 'read' via connected USB ports. I tried to change the ports but still nothing, so in the end, I was unable to choose the F1 for the recording of the new HARD drive. I tried all the other ports, but still, nothing.

I am now faced with a dilemma, I can't go through the login screen because none of my input devices can be connected to the PC, as all modules are connected USB.

Help. I need to return to my beloved PC usage.

Hello

According to the description, I understand that the USB ports do not work.

I would like to know some information.

  1. Have you tried using the keyboard of the screen?

Try to use your computer using the keyboard of the screen and check.

http://Windows.Microsoft.com/en-us/Windows/type-without-keyboard#type-without-keyboard=Windows-7

We can refer to the suggestions by Mohammed Raieed said on June 1, 2011 and check.

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/why-did-my-USB-ports-stop-working-suddenly/11303612-0809-4A3B-a2ba-c0c6b1234e97

You can also check:

https://support.Microsoft.com/en-us/KB/953367

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

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