My Wi - Fi becomes disconnected at intervals

Hello

Since we had our router wireless replaced 2 weeks ago, my laptop at home (with windows 7) has had intermittent wireless connectivity. When I first start the laptop and internet surfing I have no problem, but every 5-10 minutes stop loading page and an exclamation point yellow appears on my wireless connection icon, which indicates that I have no internet access. When I right click the icon and select "solve problems", I connected again in a minute or 2. However, 5-10 minutes more later I usually met the same problem with the yellow exclamation mark on the wireless icon.

Here are the 2 errors (sometimes two, sometimes one or the other) that are displayed each time I touched troubleshoot:

The connection between your access point, router or cable modem and the Internet is broken.

Problem with access point or wireless adapter.

The fact that my work laptop (with windows 7) can be connected to the same network wireless for long periods without problem indicates that this is not a problem with the network. Could someone please share their ideas on how I can solve this problem of continuous disconnections?

Thank you.

Hello Stockton,

Welcome to the community Microsoft Fourms.

I understand that you have problems with the wireless internet. Then, please follow the following suggestions to solve the problem.

Method 1: First, visit the link below to find out how to upgrade the network to the network driver.

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Additional information:

Wireless and wired network problems

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

 

I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.

Thank you

Tags: Windows

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