neighbors of receipt of print jobs

Hello

I have received various print jobs that have not been requested by me or someone in my family.  I have a secure, wireless network, or at least I thought.  I think it's maybe my neighbor. How can I get him to stop? I tried implementing a diretly from the printer password, but it times out before she can finish.  Help me!!!

Thank you

DCgirl,

Sounds like printer Apps for me.

Connect to your connected - HP eprint Sign-In to your ePrint account.

Check on any printer applications which you Subscriber - or any printer applications that your children can have subscribed on the Panel of the printer.

How to:

ePrint help and tips

See the Section titled Print Apps > Management Print Apps

Note this bit about cancelling a regular printable:

  • If a printing application has scheduled delivery associated with it do not forget to cancel the scheduled delivery before removing the print application or regular prints can continue.
  • If you remove a print delivery application before you cancel the subscription, simply reinstall the app to print, cancel it and then remove it again.

Note: for printers that do not support management ePrintCenter apps *, use the Get More, or add more options on the display on the front panel to add, remove and configure printer printing applications.

* This means that, if you can't cancel the print when you are connected to your HP account connected, cancel the printable job from the Control Panel on your printer.

NOTES:

Printer Apps have sometimes boxes 'extra' next to them - like boxes of coupon or similar.  When you check the application, make sure that there is not an extra box next to the App where there may be a possible place where one of these extra bits might come in and subscription.

The account connected to HP is not the same as your regular HP - connected account account is your account ePrint (not the real ePrint addresses, you mind, but the account itself).

If you are in the U.S. or the Canada, you can call the Cloud Services for help with e-print:

When to call HP Cloud Services and when to call HP Tech Support

Reference - your Pages of Support printers - manuals, troubleshooting / Howto (in solving the problems), pilots, "all things printer:

E-all-in-one printer drivers HP Photosmart 5525

=============================================================================

I hope that helps!

Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

Although I strive to reflect best practices of HP, I do not work for HP.

Click on accept as Solution when the answer is a good solution or workaround!

Tags: HP Printers

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