NEITHER USB-TC01 not found

I need very basic help taking a reading of a thermocouple.  I am a NI USB-TC01 plugged into a USB port and following the instructions to 'Take a measurement with LabVIEW' Web page of NOR.  I am at the step 4 "select USB-TC01 case as the measuring instrument" and didn't get "any device supported found" under "support of physical channels" when I see "Dev1 (USB-TC01)" what am I doing wrong?

Hi Micro01,

It seems that the device is not recognized by the software OR.  The following link can help you solve this.  Let me know if it helps.

Assistant DAQ says no device found supported

Tags: NI Hardware

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