New cartridge will not align

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• new cartridge do not align

  Officejet 4630 e printer problem.

  I had this printer for several years and have changed many times ink cartridges.  Today after installing a new cartridge HP XL 61, printing does not work correctly.  The first line prints ok, the 2nd line is only half printing (veritcally) and so on...

  I ran the clean cartridges and align and scan and it still does not print correctly.

  It prints very well until I changed the cartridges today.  I took out them and put back them in, computer unplugged and rebooted... everything that I can think of and it still does not work properly.

  Suggestions please.  Thank you.

  Hi @Amoscatand welcome to the Forums of HP!

  I see that you are having problems with your alignment and print output. I would like to help!

  I know you've covered some of these steps already, but I suggest to remove the cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also suggest this document:

  Fixing the problems of print quality for the HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e - all-in - One Printer Series

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• DeskJet 940c: new 78xl cartridge will not print on Deskjet 940c

  bought 78xl tricolor cartridge.  Have only used the 78 before regular.  New cartridge will not print.  Replaced by the old cartridge - printed perfectly.  When I opened the printer, the cartridges for the little happy face moving, I have not a clue as to what is happening.  I would simply return this cartridge?  The 78xl is compatible with the 940 c?  15 black continues to print well.

  ARGHHHH.  Help, please...

  Hey @JaniBee ,

  Yes I recommend you return the faulty new cartridge and replace it! If you buy the new cartridge and it fails well then let me know and we can look at the printer and excludes a faulty cartridge error.

  Get back to me and let me know! Have a great day and a wonderful holiday season!

• New black cartridge do not align

  I have a HP laptop and my printer is a HP EnVY 4500 e-all-in-one-series.

  I installed a new black cartridge Ref. HP61. The printer will scan, but the alignment fails. This is a new printer. I had an old HP printer that does the same thing. That's why I bought thinking it was the HP ENVY printer.

  Thus, the new cartridge, new printer, same problem, will not align the scanned map.

  All answers >

  Hi @671,

  Welcome to the Forums of HP Support!

  I see that your new HP Envy 4500 printer is stuck on the alignment process. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrated you must try to get the printer working, I will help the best I can.

  What looks like the alignment sheet?

  Missing colors?

  I would like to do a hard reset to see if that will solve the problem.

  • Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  • Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
  • Remove and reinsert the ink cartridges.
  • Load white letters unused, plain or paper of A4 format with a brightness level of at least 85 on the set.

  If the problem persists, I would try the steps in this guide, an "alignment failed" Error Message is displayed on the control panel.

• Want 5530 printer will not align properly

  Hello

  I had to change my black cartridge in my printer HP Envy 5530.  Alignment printed document, I noticed that the color cartridge should also be replaced if I interrupted the process (this may have been a bad idea) and installed a new color cartridge.  When the process is restarted, correct alignment of printed document, but when I put it on the glass in order to complete the process, alignment failed.  It appeared that the document could not be read, and I received a message about the configuration of the cartridges to 'default' all that meant.

  Then I went to copy a document (in black) and, to my surprise, it came out white.  It seemed that the alignment document could not be read.  I thought that the scanner have been damaged, but I was able to scan documents.  I was able to print, but the quality was poor.

  I tried the following without result:

  1 removed the cartridges and Redid the alignment process.

  2 unplug the printer and Redid the alignment process.

  3. reinstall the printer.

  4 Ran own process of heads and repeat the alignment.

  5 etc.

  I discover that the system copy so I used the color option.

  I'd appreciate the help.

  Thank you.

  Badger66

  Hello Badger66,

  Welcome to the HP Forums!

  I understand that your craving for 5530 will not align correctly. I will do my best to help you! I want to thank you for providing such a detailed post. Please make sure that the printer is connected to a live wall, not a surge protector. Then, please follow these steps in order:

  Remove all printer ink cartridges, and then close the door
  Remove the power cord from the printer (do not press the power button)
  Wait for 60 seconds or more, then reconnect the power cord to the
  Wait for the printer to turn completely, and then install ink cartridges
  Try printing another alignment

  Please let me know if this page has been accepted or not. I will seek forward to hearing from you.

  Have a good night!

• OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

  OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

  ink.  The printer works, because the other colors of printing.  It worked very well and when

  printing, black has slowed and now does not work.

  I called technical support.  Megan has been very helpful to me through the steps to

  clean the print head.  Unfortunately, the black cartridge still does not print.  I have

  has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

  have a new printer.

• HP psc 750 color, which has been filled, cartridge will not print.

  HP psc 750 color, which has been filled, cartridge will not print.  Using Windows Vista.  Get the message "check color cartridge".  Only change to the system was making filled the color cartridge.

  Performing the procedure online electrical contacts cleaning service twice without a bit of luck.

  Looking for suggestions as to how to solve.

  Hello. Since the hard reset is not; I would try a new cartridge at this point. The hard reset is one of the most powerful tools when it comes to correcting hardware related problems and error messages.

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  Your Apple TV IS always connected to the network when this happens.

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  My new printer will not print on my Quicken reconcile report.  It prints my program Word and e-mail very well

  If I understand correctly your new printer (brand and model, please) is properly installed on your computer (version of Windows and the service pack, please), but does not print Quicken (version, please) reconciliation report.

  Without more information (such as an error message or description of what happens when you try to print), it sounds like all you need to do is to set up Quicken to use the new printer.  The following is for 2011 Quicken, but should be the same or similar for all recent versions of Quicken:

  Click file > printer setup > for reports/charts
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  Eleanor that rock you!

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  THE FIXED!

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  My HPPhotosmart C5580 all-in-One worked very well.  Put in new cartridges and now she is not aligned.  Have you tried several maintenance task to get it to reset zero, etc, but nothing seems to work.  Help.

  This isn't a matter of Microsoft but a problem of HP; See http://h10025.www1.hp.com/ewfrf/wc/product?product=3575276&lc=en&cc=us&dlc=en&lang=en&cc=us. There are also Forums of HP Support for printers.