New CD will not load

Try to load CD program (Turbo Tax), but before the new CD in the CD compartment, nothing happens. The led lights up but will not recognize.

http://support.Microsoft.com/default.aspx/KB/314060

Your CD or DVD drive is missing or is not recognized by Windows or other programs

If the above does not resolve the issue, please repost in the Vista Hardware Forum:

http://social.answers.Microsoft.com/forums/en-us/vistahardware/threads

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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