New drivers do not recognize my cartridge

For Photosmart C4180 all-in-One:

I never print in color, but I must have a cartridge in the printer.  otherwise it will not work.

I use a reremplie color cartridge for this purpose.

Recently, I connected my printer to another computer (HP Pavilion g7).  I had to download drivers to the new computer.  After I did it, I was no longer able to print in black with the refilled color cartridge in place.  And I was

Unable to print with the deleted color cartridge.

Say your troubleshooting instructions:

Step 6: print in backup mode

If you do not have a replacement print cartridge, you can still print in ink backup mode until the issue is resolved. Remove the problem cartridge and print with the remaining cartridge.

If you remove the cartridge three colors, the prints will be grayscale.

But I was never able to use the printer without both cartridges are in place.

The store that sells reloaded cartridges, said that there seemed to him that new pilots had some instructions that prevent the cartridge to be recognized, and that I should call HP and ask how to fix this - maybe the new driver uninstall and install another that will allow me to use the reremplie cartridge.

The color cartridge for this printer is extremely expensive, especially since I do not use it to print anything, just to be in place so that I can use black cartridge to print.

When you reply, please try to use a simple language that is not too technical!

Thanks in advance for your help.

Just to let you know, I generally recommend against the use of cartridges refilled constantly. This is because they can cause problems with the printer in the long term. Here is my information about this:

http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/A-few-reasons-to-not-use-refilled-ink/m-p/2465899#M25185

Now, the reason is because it leads to the print head becomes becomes damaged and leaving the printer cannot perform a regular maintenance. If the color is not used in the machine, the part of the printhead color will become parched and non-functional, making it very difficult or impossible to use the color in the future. For this reason the machine will not be able to print any report diagnostic properly or be able to align themselves in the future.

I hope that answers your question.

Tags: HP Printers

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