NEX - 5N, unrecognized by the USB Ports of the computer

I have a laptop Asus UH56e which became more and more incompatible with my NEX - 5N. Is not what USB port, I plug the NEX in, or what USB port in my 4 ports USB hub, I plug in, the camera is not recognized by Windows 7. I try to install the new update of firmware and can't even get past the first step, which is the connection to the computer. Is there anywhere I can download the driver for the NEX - 5N install on my laptop? It seems that the driver is not install from the camera, or is not recognized by Windows 7 (64-bit).

Yes, it shows USB MTP Mode, but it does not connect to Mass Storage. By clicking import images and videos results in no new pictures or videos found on this device, despite the fact that there are pictures in the camera. Click Browse files and media then, however, shows the folder and clicking on that, I can see the image files and copy them to a folder on my hard drive. Yes, I tried to update the firmware several times, but because the camera is not recognized by the USB ports, the camera is not found by the firware update, either. Yes, I unplugged the USB hub and all other devices and also makes no difference. I don't have another USB cable, however. I have access to another PC Thursday, so I'll check then. Thank you, Glenn.

Tags: Sony Products

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