Since the L7680 installation my usb ports are not detected...
It seems that something in the registry has been changed. My Western Digital Passport (mass storage device) is not detected is not my SanDisk Micro (2G). Western Digital will work in the USB from the printer, but don't the SanDisk. I've lost the use of all of my USB ports on my computer processor and montor. They used to work before installation. I uninstalled and reinstalled, I check startup items in MSCONFIG.
I read on the Microsoft support page which the hkey_local_machine\system\currentControlSet\Control...
should be set to activate, but I do not have this folder in XP.
Western Digital does not know what is happening, or not SanDisk. HP really gave me the run around way to uninstall and reinstall, but I didn't get an answer that solves the problem.
It seems to me that since it was drivers from HP which caused my other unit to pass unnoticed, HP should be able to tell me how to solve this problem. I do too much research for a new product. I know I'm very frustrated, and since this is a new printer I still have time to take it for something that's going to work. I had a Dell that has worked well, I wanted to just an upgrade. I guess I could have updated by Dell.
Just about the evacuation, someone has an idea what the fix is for my USB not detected ports that have been replaced by the reader on this printer?
I added a new HP printer to my set all my ports no longer works. None of my flash drives or removable hard disks worked. I tried everything and then read "ports must be updated". My computer is older than three years and the ports of origin are 1.1 and are of most new USB 2.0 devices. Long story short, I went to microcenter and bought new ports ($11.00) and add them to my computer. All ports are now functional.
Tags: HP Printers
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