No answer message & computer freeze.

Similar Questions

• computer freezes and goes to power saving mode

  Several times a day my computer freezes and goes into the power saving mode.

  Hello
   
  1. have you made changes on the computer recently?
  2. do you use a particular application when your computer crashes?
  
  Method 1.
  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
  Step a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
   
  Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
  
  Method 2.
  Also, check the logs of the observer eveny for recent activity on your computer and check.
  This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.
  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• computer freezes at the C:\\WINDOWS\System32\DriverStore\FileRepository\prnep001.inf_f0a9a372\I386\EPNDDE4P. DAT___

  A virus on my computer. Then restore the hard drive with recovery CD. But even computer crashes when you run the full scan.

  When running deep scan Windows Defender/Avast free Av / Malwarebytes programs and any computer freezes when the analysis reaches the following file:

  C:\\WINDOWS\System32\DriverStore\FileRepository\prnep001.inf_f0a9a372\I386\EPNDDE4P. DAT

  What is this file and how can I solve this problem?

  Hi quazi_albany,

  This seems to be a driver file printer Inbox for epson printers.

  Method 1:

  You try to run a SFC scan to check all corrupted files.

  You can read the following article to launch the SFC scan:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2:

  You can also try to run a scan using Microsoft Security Essentials.

  See the link to download security essentials:

  http://www.Microsoft.com/security/products/MSE.aspx

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• computer freeze-supposed to be associated with directx

  3 days ago my computer started to freeze every time I tried to open itunes. I did a scan of mcafee and it froze the file: c:\windows\system32\d3d11.ll. I did an analysis of approximately 15 times since and it still does the same thing.

  Once restarted in safe mode, I received the following message is displayed: the instruction at 0 x 76001175 referenced memory at 0x75dfcf87. The memory could not be written. Click on ok to terminate the program.

  I tried to run the directx diagnostic tool, but my computer freezes.

  I made sure all updates have been installed on my computer and have installed the latest update for directx. Inspiron 1545. installed vsp2 Windows Vista. 32 bit

  Help, please!

  Hi chiclet620,

  I've seen several references to this file being malware.  See the following articles with some good information to help clean your computer:

  http://Windows.Microsoft.com/en-us/Windows7/how-can-I-tell-if-my-computer-has-a-virus

  and

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• computer freezes watching a clip

  I have an acer aspire 7736 64 bit windows 7 laptop. Whenever I'm playing music in itunes, or watch a video of my computer freezes and make a buzzing sound that he plays, everything freezes then I have to press the power button to turn off. I've been to some of the forums and tried a few things others have suggested as... was updated device drivers Manager, diagnostic test that has not been able to detect something wrong. I even did a system recovery to return my computer to its factory settings, I bought a fix he written software who did nothing but clean registry. Anyone has any suggestions I would really appreciate all I have updated the drivers and all the comments.

  Original title: video troubleshooting

  Hello Tracey,

   
  Thanks for posting your query in Microsoft Community.
   
  I understand that you have problems playing videos in Windows 7 computer.
   
  But I would like to know more information about this problem to help you better.
   
  In the meantime, please try to follow the following suggestions to solve the problem.
   
  Method 1: I first suggest you perform a clean boot and see if the problem occurs in the clean boot state because, put your boot system allows to identify whether third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
  
  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135
  
  Note: See "How to reset the computer to start as usual after a clean boot troubleshooting" under more information to prepare the computer to start as usual after a repair.
   
  Method 2: Check Event Viewer for error messages that are associated with this program. Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs. Open the link and follow the instructions to get the event logs, so that we can see which application is defective.
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
  Additional information:
   
  Optimize Windows performance

  http://Windows.Microsoft.com/en-in/Windows/optimize-Windows-better-performance#optimize-Windows-better-performance=Windows-7

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

   
  8.1 Windows, Windows 8 or Windows 7 hangs or freezes
  http://support.Microsoft.com/kb/2681286/en-us

  Warning anti-virus (running Microsoft Safety Scanner): The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  I hope this helps. Otherwise, answer this answer with the required information and we will be happy to help you further.
   
  Thank you

• computer freezes while using safari

  In recent times, at least once a day the computer freezes while using safari. All of a sudden, I'll realize the mouse won't scroll and I can't move a window. Force quit doesn't work, I have ripped off, unplug and then reverse the process. I used yesterday first aid in disk utility, but did not and bizarre messages. Any ideas what I should try next? FYI, I use actually OS 10.11.3.

  Please go to http://www.etresoft.com/etrecheck , download and run EtreCheck, copy paste here the status report.  EtreCheck is a diagnostic tool used by many contributors here to help diagnose problems with the computers of the complainant.  Sometimes, it provides all necessary assistance, that sometimes we need more information beyond that.  However, it is always a good start.  EtreCheck has also been developed by an employee trust and respected here.

• How can I stop my computer freezes up?

  Sometimes my computer freezes on me, turn it on on any site of spasific, it comes will freeze

  Hello

  • What were the changes made before the issue started?
  • You receive an error message?
  • What version of Windows operating system do you use?
  • This occurs on Internet Explorer?
  • Is - what the computer crashes only when internet access?
  You can check this link:
  Slow PC? Optimize your computer for peak performance
  http://www.Microsoft.com/athome/Setup/optimize.aspx

• Computer freezes completely during the game

  Hello

  I always noticed when you try to run a computer games that my computer going for a reason completely freeze. I noticed this happen on Age of Empires III and Dawn of War II and also it happened on World of Warcraft. This is exactly what is happening:

  When I start the game (Dawn of War II for example) - it will take care of apparently very well, but then when I start trying to do things (until I connect even on and all the campaign mode) computer freezing suddenly completely, even if I'm still able to move the mouse, I'm unable to click on anything whatsoever or even escape on my desk which leads me to the conclusion that maybe my computer entire freezes and not just the game it's self. Sometimes, however, the sound of music from the game freezes as suddenly and will loop the sound and then then the computer hangs while the game is running, however most often, the computer freezes and the sound at the same time. I'm honestly at a loss on how to solve this problem and I bought Dawn of War II, anxious to play, to do then. I am extremely frustrated.

  Here are some features of the computer:

  Windows Vista Home Premium (32 bit)
  Service Pack 2
  AMD Athlon (TM) 8450 Triple-Core processor 2.10 GHz
  3G RAM
  Graphics card: NVIDIA GeForce 8200
  Chipset: GeForce 9200

  Any help would be greatly appreciated

  Hello Joshuarrr,

  Thanks for the reply.

  Ideally, updates do not cause the version of the driver to change on your computer. If the driver updates are change the version of your video card, then the problem could be related to NVidia and I suggest that you contact NVidia support in this regard. Here is a link I found his support page:

  https://store.nvidia.com/DRHM/servlet/ControllerServlet?Action=DisplayContactFormPage&siteid=NVIDIA&locale=en_US&env=base

  I hope this information helps.

  Please get back to us if you have any questions on this subject.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• How can I stop my computer freezes during disk defragment?

  When you try to run Disk Defragmenter, my pc freezes when defragmentation is 3%, on the c:\windows\system32\wucltui.dll.MUI file. I downloaded the software Microsoft Fix It, which stopped the computer freezes during the compression of the files old during a cleaning of the drive ("compress old files" isn't even an option more when you do a disk cleanup). The problem was significantly higher than earlier, gel when there are too many programs running. I did a lot of work on it, trying to return to normal, and although he is capable of multi - load again once, I still can't free space with the Disk Defrag. I tried almost everything... boot in safe mode and the closure of all firewalls and updates, I tried to disable restoring the system and running defragmentation again. I ran 'chkdsk' nothing works. I downloaded the registry cleaners, cleaned manually files unnecessary and much more. I don't know what more can be done, but I need the defrag to work. PLEASE HELP ME!

  I just discovered this problem on my HP Compaq husbands, don't know where it comes from! When I analyse it says there is no need to be defraged, and I'm not about to reinstall XP! He has 65% of free space, the only thing it's really about that is to play poker on NLOP and watching junk sports! NLOP works with microphone$ .net framework and they have just updated their site, could it have caused the problem?

  Can someone please provide a better answer?

  I just lost my entire C: drive on my desk and had to take, now it's and drive E:! Something to do with "XP Media Center Edition" that he made, personally I think it's inept technology who didn't know what he was doing because he forgot to install my Audio drivers and he's happy that I had saved some files is from another, so I installed them myself! Mine is a Dell.

  What would cause this happens in the first place?

  EDIT:

  Just did
  Chkdsk, I did some reading more and it worked, I now switched to this place so far!

• In XP C;\windows\sec710.dll & C:\windows\imubuhuwonezonus.dll get "Error loading, be found" computer freezes

  C;\windows\sec710.dll & C:\windows\imubuhuwonezonus.dll, I get this "error loading, be found", the computer freezes? Can't find these files?
  A restored and does not work. A ran malware and viruses. These files are not listed.

  If I leave my computer for a while it freezes. When you click Ctrl, Alt, DEL, it goes to my security window.

  Do the first, launch scans, then if your computer is always bad conduct, we'll fix it.

  It is sometimes easy to get rid of the error message by doing something like disable the startup item in msconfig (if you can still find), but I suggest you fix the problem and difficulty not only the symptom of the problem by simply deleting the startup message.

  I would also not recommend you start digging in the registry to try to find the startup item and remove it unless you have a backup of your system or at least a backup of your registry, because there is no 'Cancel' or 'quit without saving changes' option in regedit.  If you make a mistake, that's all.
  These ideas relieve 'rapid' and sometimes risky of the symptom if they not even work at all, but they can't actually solve the problem.  Also, I'd be suspicious of ideas that begin with the words "try."  You don't need to try things, you need to fix things.  You don't need to try ideas that might work, you must do something that will always work all the time.
  Here are the detailed instructions that protect you and solve your problem in the 'right' way.
  There is very little. DLL files that should be loaded from the C:\WINDOWS folder and is not one of them.
  A "Cannot find...". ', ' Failed to start..., "Could not load..." ». "Might not work... "" Cannot run ""error loading... ". "or"specific module could not be found"message at startup is usually related to the malware that has been configured to run at startup, but the referenced file has been removed after a malware scan, leaving behind him a startup item or the registry entry pointing to a file that does not exist.
  It might be a removal of malicious software or an application not installed.  The entry may have a curious looking name since it was probably generated at random when the malware was installed. If you search your system for the referenced file, you may not find.
  Windows attempts to load this file but cannot locate because the file has been deleted for most probably during an analysis of the malware. However, an orphaned associate of remainders of startup parameter or registry entry and tells Windows to load the file when you start or connection.
  So you should delete the referenced entry Windows stop trying to load or run the file. It may or may not be included in the registry, but you can find it.  Autoruns (see below) you get the elements no matter where it is.
  If you just locate and uncheck the item in msconfig, which disables the element but does not remove the reference to the element of false starting your computer.   The msconfig program is not a Startup Manager, that's a troubleshooting tool.  Disabling things in msconfig to put an end to the messages and think that your problem is solved is short-sighted and leave behind him a sloppy XP configuration.  Just disable the display of a start-up error message should not count as a 'solution' to the problem.
  If you are comfortable editing the registry, you can find and remove the reference directly from there or remove it using a popular third-party tool called Autoruns.  The problem can always be found in the registry well.
  Before making any changes to your registry by hand or with third-party tools, don't forget to first make a backup of the registry
  . There is no cancellation or exit without saving the option in regedit.
  Here is a link to a popular registry backup tool:
  http://www.SnapFiles.com/get/ERUNT.html
  You can also use the Autoruns to find the element of start remains little matter where he's hiding.  Autoruns does not install anything on your computer.  It will display all startup locations where the reference may be then you can turn it off or remove it completely.  Here is the download link for Autoruns:
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Run Autoruns.exe and wait that he at the end of the filling of the list of entries.
  When the Autoruns is finished scanning your system, it will say "Ready" in the lower left corner.  Autoruns can be a little intimidating to first if you have never seen it before because it displays a lot of information
  .  You are really interested only a few sections.
  The problem is usually to start the system or the user startup entries, then click the connection tab and see if the startup item is there.
  Scroll through the list and look for a boot entry associated files in the error message.
  If you can't find on the connection tab, look in any tab.
  You can also click file, search to search for logon, or any tab for all or part of the name of the element.
  Right-click on the offending entry and choose Remove.  If you are not sure what it is, you can simply disable, restart and if the problem is resolved and then remove the offending entry.  If you don't see it in Autoruns, you may edit the registry and remove the item from your startup folder it.  Autoruns shall display the same information however.
  Given that you had or have an infection, followed with this:
  Perform scans for malware, and then fix any problems:
  Download, install, update and do a full scan with these free malware detection programs:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  They can be uninstalled later if you wish.
  Restart your computer and solve the outstanding issues.

• roar of hard disk and the computer freezes for a few seconds

  My hard drive makes a sound whirring for a few weeks now and when I type in emails or messages like this, the computer freezes for a few seconds. Any ideas how to fix this?

  A desktop computer. Your problem could be overheating.

  You must remove the side panel right and remove dirt dust bunnies fans. Also, make sure that all the fans are working. Safety switch the computer off and pull the power cable before removing the side panel. You can then move the computer backon and check that the fans are working.

  Then, turn off the computer and some time for that cool. It is best to use a wrist band, which you set on the casing of the computer to you the earth before touching anything inside the envelope. You can buy one in a store of computer accessories. Static electricity can damage a motherboard if you don't take precautions.

  Then, you use a small brush to remove the sheep of dust around the fan on the processor. I used an electric razor, cleaning brush. I use an Air blower to clean the power supply fan. An air Duster is also useful fopr cleaning keyboards.

  Removal of the dust bunnies should reduce the noise that makes your computer. It can also reduce overheating, which can lead to errors of Blue Screen of Death.

  Another way to check the hard disk to see if it is overheating is to use HD Tune 2.55 (free):
  http://www.hdtune.com/download.html

  You have to scroll the page to see the freeware version.

• Why my computer "freezes up".

  Why my computer freezes to the high consantly... fairly new computer... not much on it... less than a dozen photos.

  Vista has not been good for us; (

  Hello

  1 have had any changes made on the computer before the show?

  2. do you get an error message? If Yes, what is the full and exact error message?

  Method 1:

  Check out the link for more information:

  How to troubleshoot performance issues in Windows Vista

  http://support.Microsoft.com/kb/950685

  Method 2:

  Check out the links and try to optimize the operating system.

  Optimize Windows Vista for better performance

  http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  Slow PC? Optimize your computer for peak performance

  http://www.Microsoft.com/athome/Setup/optimize.aspx

  Note: when running chkdsk on the drive hard if bad sectors are found, it tries to repair this sector and if all the available data may be lost.

  Let us know if it helps.

• My Vista computer freezes quite often. I learned that PodData.ll is not part of Msn. What should I do?

  My Vista computer freezes quite often. I learned that PodData.ll is not part of Msn. What should I do?

  Hello

  1. you have any anti-virus installed on the computer program?

  2 - is the computer freezes when running a program or randomly?

  Method 1:

  Step 1:

  I suggest you to check if the problem persists in with clean boot safe mode.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  Clean boot:

  This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7 article to start the computer to a normal startup.

  Method 2:

  I suggest you to download and install Microsoft Security essential and do a full scan.

  Microsoft Security Essentials

  http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

  Note: It is possible that some data could be removed if infections are detected.

  For MSN related issues, I suggest you to contact MSN support.

  How to contact MSN customer service

  http://support.Microsoft.com/kb/940784

• "Windows updates were not be properly configured and restoration of changes." The computer freeze

  I have a laptop Dell inspiron 1501 with windows vista on it.

  I don't have the disc of windows Vista DVD you are referring to, I have never recived a Dell I bought the computer on the internet with vista already installed.

  My problem is that, with respect to the windows updates, I get a message saying "Windows have been developed to date not be properly configured and restoration of changes". I have 51 updates pending, 47 of these updates is equivalent to 170 MB.

  As a result of these updates, I think it's the cause of my freezing computer once I have connected and I have to restart only having do not 2 - 3 times.

  When the computer "freezes" the cursor does not move throughout the scene, none of the keys works, including Manager tasks etc., the only thing that works is to turn the computer off. Sometimes, there is a beep, beep once the computer crashes.

  Over 95% the updates I have try have 'no '.

  I'm lost as how to how to repair?

  All good suggestions welcome to solve this problem, the simpler the better... I don't want to have to buy a new computer... If I won't Dell... and I'll have to get the windows disc... most solutions here seem to require it...

  Hi AL0001,

  Run the chkdsk command to check that there are no problems with your hard drive. To run the disk check, follow these steps:

  1. Restart your computer and immediately press the F8 key until you reach the menu Advanced Boot Options.
  2. Select Mode safe mode with command prompt.
  3. At the command prompt, type chkdsk/r (there is a space between the k and /)

  Meanwhile, check the Dell website to see how you can get a recovery disk in case you need to recover Windows.

• computer freeze when you try to watch a video stream (only) from any Web site

  When I try to watch streaming video, my computer freezes, the screen goes black. It will start to play the video to say about... maybe 30 seconds. The computer screen will sweep for a fraction of a second and that's it. It crashes, the screen goes black, it makes that sound you get when the computer crashes. So I have to do a hard reboot to take control of the computer again. I've only had this computer for about 120 days, did not buy good warranty for the software and now I'm stuck.
  I got a warning of "problem-solution" and he mentioned a question with the ATI card. I have ATI Mobility Radeon HD 5470 on an Inspiron7010. I tried to reload the OS. did not work.
  What can I do to fix this?

  Hello

  If you have tried the steps listed in this thread but still have a problem, please repost this as a new question to the address provided below. Provide any other information system and errors.

  Microsoft Answers:

  http://answers.Microsoft.com/en-us/Windows