No connection to the network

Hello

We have a HP Color LaserJet CP3525dn in the workplace.
Just last weak, that it worked without any problem. Then, over the weekend, something happened and he has lost the connection with all that...
The printer is connected by LAN cable to a router.
It seems that nothing wrong with the router or LAN cable. I have connected a different printer to the same cable and it worked fine.
I tried to turn on/off the printer, but there was no change.
The led on the cable lamps are turned off.
What can I do to solve this problem.

Product name: Color LaserJet CP3525dn
Operating system: Windows 7
No error message on the printer
It SAIS "tillganglig inte" (not avalible in Swedish)
Try a ping from cmd and it finds nothing.

David Andersson

Hello David1994,

Welcome to the Forums of HP Support!

To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do it at Business Forum.

Kind regards

Tags: HP Printers

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