No current printer

Just bought an Officejet Pro 8100 the other day. It is set up to work in a network. Used on Friday, won't be able to until today. Points of sale has changed, still no power. Am I missing something?

The printer may be in a blocked State or the power supply may have a problem. Try the procedure described in the document located here.

If the problem persists after the steps in the document, then I suggest you contact HP Technical Support on this printer.

If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

HP Technical Support call case form:
http://goo.GL/w7Hgh

Tags: HP Printers

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