No job RAM on HP Pavilion p6813w Desktop

I bought a p6813w Office last August, which has two Rams 4 GB (8 GB total), but since a 4 gb piece did blue screens (memory dump), each time, I just unplug the unit and have used the desktop with only a memory of 4 GB. Computer works properly without the memory. Is it possible to replace a problem with a new memory by warranty or something?

1. product number: QN641AA #ABA

2. system of exploitation: Windows 7 64-bit

Hello:

I contact HP and see if you can get the memory replaced under warranty.

http://h10025.www1.hp.com/ewfrf/wc/weInput?product=5117357&lc=en&cc=us&tmp_weDest=https%3A%2F%2Fh50203.www5.hp.com%2Fhpisweb%2Fcustomer%2FAdviceDisclaimer.aspx%3Foption%3Dactivechat%26callfrom%3Dhp%26origin%3Dacc%26ctype%3Dc%26pl%3D6J&lang=en&cc=us&y=10&x=8

Paul

Tags: HP Desktops

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