No scan option "a start activity" in the hp Solution Center

Similar Questions

• HP Photosmart 2570 - scanning parameters not no projection in the HP Solution Center software

  Everything worked, and then it stopped working. After several uninstalls and reinstalls, I have running HP solution center software but don't show any scanning settings. I am not able to scan. The button to scan does not yet show upward.

  How can I get the scan to show button and do scan?

  Try bypassing the solution center to access the scan function.

  To work around the centre of solutions for scanning:

  1. Click on the on the start menu.
  2. Click on computer.
  3. Open the C drive.
  4. Open the Program Files (x 86) folder.
  5. Open the HP folder.
  6. Open the folder of digital imaging.
  7. Open the bin folder.
  8. Run the hpiscnapp.exe.

  If the hpiscnapp.exe shows the scan options and allows you to scan, then right click and create a shortcut on the desktop, then you won't have to dig for it every time.  I was going to name the shortcut something like HP Scan, so you know what it is.  Let me know what happens.

• OfficeJet Pro 8500 All in one – disappear from the HP Solution Center guard

  Background:

  I have two HP all-in-one devices, at the office of one while a 8500 A909a and at home and Officejet 7310 all in one.

  My Dell laptop running Windows 7 Professional 32 Bit.

  I had the laptops and printers for several years, the two were connected through connectiosn fine wired via routers with printing/scanning also up and running by the HP Solution Center.

  If I work in the office and he wanted to scan a document I woul open Solution Center and left two printers would come to the top. I could click on the installed 8500 in the office and it worked fine. Even if I was at home I opened Solution Center, click the 7310 and could very well sweep.

  Problem:

  In recent weeks the 8500 keeps disappearing from the HP Solution Center. He still appears in Control Panel and other applictaiosn of windows like Word and I can print again, BUT not is more visible in the solution Center.

  I load the installation of the driver software (recently downloaded from the website of HP, file name OJP8500vA909_Full_14 (1)) and charging/install the 8500. It takes about 20 minutes to make. The 8500 appears then, but with a suffix like Officejet 8500 (7) after him in the solution Center.

  I can scan then very well but the next day when I start and get to the center of the Solution, it has disappeared again. It's infuriating and wastes a lot of time.

  Please tell us what can I do to load the correct software once and for all for allowing me to use two printers without them disappearing from the solution Center.

  Thanks in advance.

  Hi HPhep42,

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  Driver and complete software of HP Officejet Pro features

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Suddenly won't scan hp 8600 function, and the hp Solution Center does not connect?

  I have been regularly using scanning, copying and printing to my HP 8600 printer features 4/1. All of a sudden when I click on the printer icon only functions of the printer are listed. When I click on the HP Solutions Center (which I have not had to do was s/u w / a previous printer) the message says: HP Solution Center cannot run b/c your device installation is not complete. PLS, connect the cable usb or re - run the Setup program from the installation to a network installation CD. If this does not work...

  I insert the CD, re-directed the s/u and nothing has changed. Please notify.

  HP 4/1 8600

  Windows 7

  I see that you have had previous HP products, Katharine. I'm glad to know that you have the software installed for the 8600 with success now.

  However, the center of Solution software you used with the previous units is more used to the 8600. The software installed for the 8600 should have placed an icon that resembles the printer with the name of the printer it labeling on your desktop. This icon opens the wizard of HP printer with options to control the printer.

  Good impression!

• All-in - one Photosmart C8180: I'm unable to use the HP Solution Center to scan a document into the computer.

  I downloaded the updated driver that is located on the HP site for this printer. I uninstalled and installed this driver three times. I keep getting an error message when I use the HP Solution Center to scan a document to a PDF file. I restarted the program, rebooted the computer and reinstalled the software, as had been suggested in the error message.  I'm losing my patience! Anyone have any ideas as to the cause and the solution to this problem?

  Hi @AMDK,

  Thanks for getting back to me.

  This is a document of support that has alternatives for scanning when Windows 10 does not work with the software of the printer - Scanner without HP (Windows 10) software.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• How to return to an earlier version of the HP Solution Center?

  Hello

  I have a HP Ultrabook (Windows 7) and an all-in-one (quite old), the HP PhotoSmart C3180, as well as a HP Scanjet G4050. Everything was dandy until I installed the latest version of the HP Solution Center.

  Which led to (1) make the C3180 not scan, and (2) launch its color print record (he can no longer auto-align color prints are fuzzy).

  Of course, I'm tempted to revert to the previous version of the HP Solution Center and stay with it. Could someone explain to me how this is done?

  I currently have version 130.0.44.62 of the installed Solution Center.

  Thank you

  John

  Hi Jayfull,

  I can't wait to hear that you have questions. Unfortunately the previous versions of the software for this printer are not compatible with Windows 7.  You may be able to get some of the components to install another operating system or install it using compatibility mode, but there is no guarantee that any of these options will work. I have included a link to the Microsoft support page to use the software in compatiability mode. Are you able to analyze through fax scan Windows or MS paint? The solution center should not have caused the alignment problems or blurred impressions seen. We must address the possibility of a failure of the printer if you are unable to align. You are able to print the self-test page?  See if you can access the Toolbox through the preferences to perform the alignment, please see the steps below.  Also before trying the software in compatibility mode, click here to run the doctor print and scan. Click on the + sign next to the utility-diagnostic tools, and then click Download next to print and scan the doctor.  We may be able to solve the problems of simple software with Solution Center through utility which can help with the issue.

  Search the Toolbox:

  1. go to the printed case

  2. right click on the printer driver, the printer properties select

  3. in the populous dialog box, on the general tab, click the Preferences button down

  4. click on the features tab

  5. click on the services below to the right printer button

  6. Select the services tab

  7. if available select align cartridges

  To print a self-test report:

  1. press and hold cancel them on the control panel.

  2 press and hold Cancel, press start copy color.

  Print the self-test report

  Make older programs in this version of Windows, click here NOTE: this is a 3rd party site, HP and I are not responsible for the content of this page.

  Let me know the above information and the results of the utility, attempt to page and alignment test.  I'll help you in any way I can.

• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !

• Could not load the HP Solution Center

  I had to reload my HP PC of the image of manufacturers, Windows update and upgrade to Windows 7.  I followed all the steps to load the full software features several times.  My impressions C4780, but the scan function has an error which suggests the scan from the PC.  Never loaded repeated loads and HP solutions Center does not get the responsible Solution Center.

  I hope not to repeat the full recovery.  Is it possible to get the PC based Centre of Solution without making the full restore?

  Welcome to the forums, @captbill99

  I understand that you're having trouble installing the software for the printer on your Windows 7 system, and can I just have a few suggestions to help out you!

  I suggest a level 3 uninstall first. This "deeper" uninstall will remove all the files on your PC printer.

  1. Click Start and type %temp% enforcement, press ENTER to open the temp folder

  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

  3 open the Util folder

  4 open the CCC folder

  5. run the L3uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features: HP Photosmart C4700 all-in-One Printer series Full Feature Software and Driver

  10. run the download to reinstall the printer

  I hope that does the trick and gets the installation completes successfully. If there are any problems during the process, save a screenshot or write me back with the details.

  Good luck

• OfficeJet J6480 how to stop the HP Solutions Center opens automatically on the screen?

  Printer Officejet J6480, Vista, connected to the laptop cable AND Wireless may be also (not sure wireless).

  Always after that laptop starts upward and often while on Internet - the HP Solutions Center program opens automatically.  It passes through the small boxes asking to install with CD, etc opening.  I stop them and then Solutions Center opens in any case.  This happens in all work on laptop.   And especially, even if you use the printer manually.

  How to disable?

  I realize it may have something to do with the configuration and use of the cable linking the two...

  (My setup is very sensitive and was having too much difficulty with the fax configuration.  Always of the problems there, too.)

  Any ideas?

  Much appreciated!

  Hi HP-CompaqPC,

  I understand that you have a J6480 Officejet which continues to run through the installation of the solution Center whenever your computer starts up. I'm sorry to hear that, but will definitely do my best to help you.

  I would recommend that you download and run the HP print and Scan Doctor and he should be able to identify what the problem is and make some suggestions on how to fix it.

  I would like to know how this happens, have a great day!

• HP Photosmart C4480 all-in-One gives the HP Solution Center error

  Hello

  I have a HP Photosmart C4480 all-in-One printer. I also have a laptop HP Compaq Presario CQ60 with Vista.  These two are under the age of one year.

  I just used the ink contained in the supplied start with my printer ink cartridges, so I replaced the. The problem that I was going on even before I replaced the cartridges.

  When I run the HP Solution Center, it says at the top:

  "HP Photosmart series C4400

  Disconnected! »

  When I click on the Toolbox, it gives me an error will appear: "the computer is unable to establish two-way communication with the device.

  Well, it is certainly connected and it prints, copies and scans very well.  I'm used to be able to check on my ink level. Now, the solution Center think my printer is not yet connected.

  Any ideas?

  Thank you!

  HP Envy m7 running Windows 10.

  Simply click on the star

  Thank you

• I have a PhotoSmart C 6180. I can't get the Software Solution Center

  Where can I find something that will download on Vista 64-bit for thePhotoSmart C6180?  My hard drive has been replaced and my backup did not include printer drivers.  I loaded everything and it prints well, but I can't scan as the center of Solution is missing.  It is said that if the printer is before 2011, the Center is not available and that the disc does not load on 64-bit.

  Y at - there a patch or something that can do this work

  Hello

  If you use the pritner via a USB connection, open the control panel and select printers, do a right click No matter which instance of the printer and delete it.

  Then unplug the USB and restart your PC before, installation of the printer. (For network connection simply go to the next step).

  Then download and install the following software through the screen, which will be added to all of the features as the HP Solution Center Software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-47461-2&cc=us&DLC=en&LC=en&OS=2100&product=1153494&sw_lang=

  Kind regards

  Shlomi

• DeskJet d2430: printer does not appear in the hp Solution Center

  I installed the HP Solution Center. My scanner appears but the printer does not work so I can't align the cartridges or print test pages.

  How can I get the printer on the solution Center

  Welcome to the HP Forums @eclife

  I saw your post on how you manage not to run a test print from the solution Center pages or alignment, and I wanted to stop sharing my own suggestions.

  Try to download and install the full feature software and driver, and then try again: series of printers HP Deskjet D1400, D2400/D4200 Full Feature Software and Driver

  A few links to help:

  Align the ink cartridges

  User manual

  If you have any other questions, let me know.

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• Problem with the HP Solution Center software

  I've uninstalled and reinstalled the HP Solution Center software my disc for Windows 7 Version 13.0.0 for my Officejet 6500 e709 printer.  After re-botting my pc and when I start the program I get a message that indicates that the installation of the software was not complete.  I tried to go to the site to see if I could down load and install it from there, but I can't locate.  Can anyone help with my situation - thanks - Keith

  You can go there.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=en&LC=en&OS=4063&product=3795314&sw_lang=

  THX

• HP6830 unrecognized in the HP Solution Center

  I have an HP6500 E709n connected wireless systems VISTS/XP/W7 and it appears in the HP Solution Center. I just installed a HP6830 and it is connected wireless systems XP/VISTA/W7, and I am able to print to the HP6830 of these systems. However, the HP6830 does not appear in the center of HP solutions like my previous installed hp6310 did.  I would like to see the HP6830 in the HP Solution Center (or perhaps an updated version of this product) so that I can assess the condition of all of my printers from any system on the network.

  I tried to reboot the system after installing the HP6830 software from a CD, but the HP Solution Center software does not always detect see / the HP6830.

  Any suggestions will be appreciated.

  Hello

  The HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and cannot detect the device of this model.

  To access the software HP printer Assistant which applies to your new printer, click the HP Officejet Pro 6830 icon on your desktop or in the Start Menu HP folder.

  The HP printer Assistant software, you can get any printer management taks or perform additional tasks such as analysis.

  Please let me know any questions,

  Shlomi

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.