Norton error message

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• Error message when you try to download norton av

  Hello
  I get an error message trying to download Norton AV. It says contact server admin and if all the downloaded .exe file is says that is not a valid WIN 32 application

  Hello Jacob,

  I think that an error has occurred with the downloaded files. You should try to download it again and then try to install it and before please go through the link below it can help you.

  http://community.norton.com/t5/Norton-Internet-Security-Norton/Error-message-when-trying-to-install-Norton-Internet-Security/td-p/876274.

• I installed the latest version of Norton Internet Security (2013. I received the error message. Symantec's Service infrastructure has encountered a problem and needs to close.

  I am running XP Home Edition and have used the Norton Internet Security software for years.  Support includes an update of the software each year when they are available.  I received a message that the latest version of the software was ready to install.  Well, I installed the latest version and unfortuantely, I continuely receive the following error message...

  Symantec's Service infrastructure has encountered a problem and needs to close.  Contact Microsoft to resolve.

  Is there someone out there who has experienced this error that might be able to help?

  Confused and frustrated.

  Hello

  Thanks for posting on Microsoft Community. I understand that you receive an error message after update Norton Internet Security on the Windows XP computer.

  I apologies for the inconvenience and I it's frustrating if things do not work as expected. However no need to worry I'll be more than happy to help you.

  Please help me with the little information.

  (1) what is the exact full error message?
  (2) is it a paid version?

  Is it that you use not paid version, you can use this link to delete and reinstall Norton Internet Security.

  https://www-secure.Symantec.com/Norton-support/JSP/help-solutions.jsp?version=1&product=home&LG=English&CT=United_States&docid=kb20080710133834EN_EndUserProfile_en_us&PVID=f-home

  You can meet with the screen shot to help you better.

  Reference: how i: post a screen shot on this forum?
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053

  Until you, you can also post the your query in the Forums of the Norton Support to improve assistance.
  http://community.Norton.com/

  Response with more information to help you.

• Satellite Pro U200 - error messages from storage during the shut down

  I use Office XP, Office 2003, Adobe Acrobat 7.0, internet explore, copernic search machine and some other programs. The Task Manager said after a complete reinstall (recovery CD Toshiba) with about 60 process.

  Now, I got to 71. I've updated the LAN driver, use a norton security system, all inclusive Windows XP update
  and however - only 2 days after complete reinstallation I am facing once again error messages, which indicates that a process could not put storage.

  Hotline or an engineer on the Toshiba site could help me on the issues. Hardware (RAM, hard disk) will have been controlled and that okay.. In addition to the error messages when stop I also got the phenomeonon this laptop is not stopped completely and was for hours (blue screen indicating that the computer stops) until I turned off with the key for 5 seconds.

  What could be? I had a few other laptops before and I ran identical programming on them - and I have never had these error messages.
  I checked the task Mgr before stopping and no process was running - however this error messages that a program cannot be put in storage rises.

  Hello

  For me it of clear. You have installed so many applications, and some of the background process may be completed when the laptop stops.

  For me its amazing how many applications are running in the background.
  You write something about 71! I also installed many applications, but on my background portable 40 processes are currently running and for me it a very high value.

  I think that you should check you msconfig (type msconfig in the run window) option and check the background processes that are not important. Turn off also automatically load it at initialization of the laptop.

  Unfortunately, but there is no other solution.

• Unmountable Boot Volume error message

  Hello.

  Monday, I bought Norton Internet Security 2007 and tried to install it. I was reading a word document while I was installing it. I received an error message and was prompted to restart Windows XP.

  When I tried to reboot Windows XP. I received a message telling me an error that caused Windows stop. The message asked me to choose between:

  1. safe mode

  2 safe mode with command prompt

  3. last know good configuration

  4. start windows normally.

  I chose "start windows normally".

  MS Windows XP started normally for a few seconds then instead of my normally log on page, I got a blue screen with this message:

  "A problem has been detected and windows has shut down to prevent damage to your computer.

  UNMOUNTABLE_BOOT_VOLUME

  If this is the first time you've seen this error screen, restart your computer. If this screen appears again the following steps.

  If problems continue, disable or remove any newly installed hardware or software. Clear options memory BIOS such as caching and shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select the startup options, and then select Safe mode.

  Technical information:

  STOP: 0X00000ED (0X80E (1E30, 0XC000031, 0 X 000000000) "")

  And then my computer stop, then restart in the same order.

  IT keep repeating the sequence: ect ect error message security mode and then blue screen, shut down and restart. Again and mo matter which mode to choose. I went online looking for what is happening with my laptop (from a ready computer) and I still have the problem. I was told that I need to uninstall the software that caused the problem. My question is have I can uninstall the software when I can't reach journal window now and so the control panel?

  I'm at my wits end. Help, please.

  Hello

  I don t know why but it seems that your master boot sector damage
  You can try to access the repair console (boot from the original CD of windows, and then press R)
  Then try using this command: chkdsk/p
  This command should fix some sectors on the HARD disk. Maybe it helps.

  If not then you have to format the whole HARD drive and reinstall the new OS!

• Outlook Express 6 - 0x800CCC0E Error Message When you try to send or receive mail

  Hello, can someone give me help with a problem I have with OE6.
  This problem happens only from Sunday 15, prior to that, everything worked fine. I get the following message about the ports 25 and 110 - no, error Socket Error: 10061 no 0x800CCC0E - OE does and cannot send or receive mail. It occurs if the computer is put into Hibernate, or place on hold in the "users" page If it is paused extended or put to sleep while it is connected on all works OK, however if you switch to another user OE does not allow and the message appears. If the computer is rebooted then the user who connects to the use of EO but others do not. I checked on the Microsoft Update site and they seem to blame programs like Norton etc. anti-anti-virus/spam for the problem or parameters of EO, but as there has been no change for the last six months in my computer why this suddenly start to occur? I wonder if recent updates, I've had the 12 might be the cause, because I had the problem with dll error that has been corrected with KB935448.

  Any help would be appreciated, because it becomes a pain to have to keep restarting the computer!

  Hello from the display of my request, I had correspondence with Symantec, which enabled me to improve Norton 2006 Norton 2007 version 2 with a pack of free upgrade, that I was a current subscriber. This solved the problem I had, so I'm in him passing just in case someone else out there is having similar error messages. Post edited by: Jimbo180649

  Hello Jimbo

  Thanks for the additional information.

• Satellite Pro M10 will not start again and comes up with the error message

  My laptop Toshiba Satellite Pro M10 will not start again and comes up with the error message "load error" when I press the power button.
  The arised problem after installation of the 'symantec system works' and try to restart windows XP Professional to make the installed executable program.

  What can I do to get the notbook again reboot?

  Hello

  Seems that there are problems with the files of GoBack.

  Try to boot in safe mode and remove the Norton System works from your laptop ;)
  If this does not help, you will need to recover the laptop with the recovery CD Toshiba delivered!

  Also I recommend to visit the Symantec support site and to check the solutions to the problem with the Norton System Works programs

  Good luck

• Equium A60: I get the error message using explorer.exe

  Whenever I try to open an image file using paint or Fax/Image viewer, or I try to drag a file to a folder, I get the following error message:

  "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience ".

  The error report says:

  "AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: rpcrt4.dll.
  "ModVer: 5.1.2600.2180 Offset: 000847a 6.

  Also I can't open Web pages that open in a new window, IE. Norton Internet Security 2005 also does not open, but has claimed to be active in the background.

  Does anyone have advice for me?

  I tried all the help for explorer.exe on helpwithwindows.com problems but nothing suggested worked - as spyware, malaware removal. I ran a few controls on-line virus - given that Norton does not work I have tried the scans online.

  The laptop was bought last year, and we have lost the recovery CD - so if we need them, then where we can get replacements?

  Thank you very much

  Jonathan

  HI Jonathan,.

  It seems to me that if your OS has been corrupted, and I would recommend that you re-install. You can get the replacement of any Toshiba authorized Service partner recovery CD. You can get a list of the asp from the Toshiba web site.

  Kind regards

• Pavilion HPE Elite 150ff: error message on windows live mail

  I have 1 email account which works fine, but when I try to enter a different e-mail account, even if it is configured correctly, I get an error message code 800cc0f, I'm not a grumpy if don't want not to mess with the registry, this office has 8 GB of ram and a 1 terabite HD and almost nothing on it except for a couple of videos no music or images, but every time I try to download the necessary files for this new e-mail account, I get this error message.

  I did a certain rate of recovery by using the discs purchased from HP, I have Norton installed and also have Malware Bytes Anti Malware coming to clean up so no malware or viruses. Everything that I do is check my email and write my own recipes so enough on it to use my disk space or memory, but I can't get the address of an e-mail to work. I contacted my ISP server and they checked to make sure that I had configured it right and they suggested to uninstall windows live mail and reinstall what I did several times as well as recoveries from the factory

  Any ideas on how to fix the Please this problem, I'd appreciate it.

  MIcrosoft has taken a decision on Windows Live Mail (WLM).  Last night I suffered, once again. I thought that my advice was useful, but I'm also trapped me.  As I have 5 computers with WLM, whenever I change the password on 1 machine, it cripples the other 4. Looks like Microsoft has a plan? only 1 machine? It's maybe just me opening WLM on other machines, trying to work around their decision.

  (1) it made me 3 times to call manager automatic password change my password because I have treid open WLM.   It retains all the passwords you have used, so I have to choose a new password. I can ALWAYS use a previous password.

  (2) forced me to change my Messaging Manager in OUTLOOK.   This isn't like WLM. He also forced advertising as a sidebar to the right.

  (3) now I hate Outlook. I mentally joined the millions he hate too.

  (4) now, I have to have 2 different e-mail managers, (Outlook and Cox.net) just to get all my mail.

• Portege R500-10I: error message - PwdBank.exe read of address F927AB58

  Our Portégé R500-10i don't stop error on screen with the error messages:

  Access violation at address 00425086 in module 'PwdBank.exe. Read of address F927AB58

  Everyone has seen this before, or can anyboy help me solve this problem?

  Hello

  installed the latest update of True Site Access Manager? If not, do that first. Be sure to export your recordings. Import it after the update. Your fingerprints will not be erased.

  After the update is installed the pwdbank.exe still crashed, but not with those annoying access violation windows. The solution that worked for me so far was to integrate the pwdbank.exe in the exclusion list in Norton Internet Security. You'll find it under Options-> Auto - Protect-> advanced options. Register to pwdbank.exe in both lists. I use the German version for some functions may have a different name in the English version.

  I hope it will work for you also.

• Start on Satellite M30-107 error message

  I get the following message when you try to start:

  Windows didn't start because the following file is missing or damaged
  \windows\system32\config\system
  You can try to repair this file by starting windows setup using the original CD-ROM. Select 'r' setup in the first screen to start repair.

  What is causing this error message I did nothing that should have caused an error? I can't repair using the Setup disk under windows XP was preinstalled when you buy. Any ideas please?

  Hi Linda,.

  This message is quite common and can indicate that there is a problem with your hard drive. It is always possible that the file quotes was too written or damaged by another application on your laptop but from my experience, it's pretty rare.

  The Windows repair console is available if you have a copy of the original Windows XP installation CD, but if you have only the recovery CD provided with your laptop then this option will not be available from the recovery CD contains only a restorable copy of your operating system that you can use to restore your system. This, however, will delete all your personal data from the laptop.

  If you have access to a standalone utility such as Norton Disk Doctor so I would recommend that run you a scan of your hard drive to determine what state it is in.

  Kind regards

• RunDLL (djhweold.dll not found) error message

  I have a HP Pavilion g6-1d78nr Notebook PC with windows 7 Home Premium. A few months ago, I got an Internet browser redirection virus. I had a lot of trouble to remove with my norton so I used other software such as spybot found online. One of the programs found a file called dhjweold as bad for my computer and I deleted. Finally, I got rid of the virus and changed all my passwords because I had a fraudlant charge on my debit card, which I think has something to do with the virus.

  Now when I start my laptop, I get the following error:

  RunDLL

  There was a problem starting C:\Users\Shorty\AppData\Local\{21014283-3890-4468-91F9-0E9994EF1959}\Microsoft Help\dhjweold.dll

  
  The specified module could not be found

  As well as to receive this error message, sometimes I can't open programs or icons at all.

  It usually takes 1 to 3 restarts before the computer will begin to work normally, but I receive the above everytime error message that the computer starts.

  I can't find a solution on the internet. I would appreciate any advice.

  Thank you

  Hello jnix,.

  Following the steps described in the following link to place your computer in a clean boot state and see if the error happens again and if the other issues still arrive.

  Understanding of Windows Startup Options

• Unable to send emails, but cannot receive them (error message said 554 5.7.1 rejected database end user not allowed to relay)

  There are three computers in the opffice, 2 have windows 7 and the other is XP. Both with windows 7 suddenly will not send emails on windows live mail. all three are on the same network. I contacted Norton to see if that was the problem and they came to the conclusion that it wasn't Norton but the ISP or Windows Server problem. It receives very well but when you send a message, it will then an error message appears (554 5.7.1 rejected database end user not allowed to relay).

  There is no new software or hardware installed!

  [Copy of this message , made in the right forum]

  Noel

• Cannot download game - error message "cannot create the temporary file.

  Run windows 7 Home premium edition. Don't let me download games on a gaming site (Zylom). Used to have no problem with XP. Now on a new computer and cannot block the security settings. I get the error message - "unable to create the temporary file. It's very frustrating because it goes through the procedure of full download and then does it all at the end!  Help, please... I have run Norton 360 on the computer.

  Hey,.

  Same mistake - http://social.answers.microsoft.com/Forums/en-US/vistagaming/thread/cad374f2-7da2-448b-bd92-23154763b9ec

  As suggested, you must post in http://www.zylom.com

  Dana

  Girls. You never know what they think.

• Error message that I am not connected to the internet on some app

  Some of my programs will not update (automatic or manual) when I am online. Quicken, RoboForm, CCLeaner will be updated without problem. I was not able to install SP2, as well as updates of .NET Framework on my PC (XP Pro have). Suite of McAfee or Norton 360 will not update their definitions. I can open the Windows IE or Mozilla and go to the site, but I still see a message that I am not connected to the Internet. I have a broadband wireless router/w.

  Hi ricklnewman,

  ·        You receive an error message or error code when you try to install Service Pack or .net Framework?

  The antivirus installed on your computer can block windows update in order to install. Microsoft recommends not having more security or anti-virus software installed on your computer, as this could cause conflict of files.

  Follow the methods below:

  1 start your computer in aclean boot and try to install the updates. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

  Make sure that you reset the computer in normal mode (you can see step 7)

  2. reset windows update components, you can see the below link for the same thing:

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  See the links below to obtain the latest service pack for Windows XP:

  How to obtain the latest Windows XP service pack: http://support.microsoft.com/kb/322389

  You can download and install the standalone product of the .net framework from the link below:

  Microsoft .NET Framework 2.0 Service Pack 2:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b2c0358-915B-4eb5-9b1d-10e506da9d0f&displaylang=en

  Microsoft .NET Framework 1.0 Service Pack 3:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=6978d761-4a92-4106-a9bc-83e78d4abc5b&displaylang=en

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.