not able to scan

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• Not able to scan with my printer [Krishna]

  Hello

  I am not able to scan with my printer.

  Model No.: P3010

  Serial No.: P3015d

  If you have a HP Laserjet P3010 is a printer function and it has not any ability to scan.

• My HP Photosmart is not able to scan, the Pc is windows 8

  I have my Hp Photosmart D110 series is not able to scan, it is wireless and recently upgraded to day / compatible to windows 8. Gives me a message "try to scan from the ee SRO documentation, press ok".

  I am new to windows 8 and I do not know where to go to fix this.

  Can someone help me please?

  Hello

  Well, you have to try full feature software and drivers from the first link. Must be that the installation was not complete.

  Kind regards.

• Not able to scan from the printer to my computer control panel using the HP Photosmart 5510

  Hello

  I recently bought the new HP Photosmart 5510 all in one - and I am not able to scan from my printer to my computer.

  I am however able to scan by launching the scan of the computer. I talked to HP customer earlier this evening and we ran printing + scan doctor and can't find any problems.

  I am running Windows 7-64 bit and that you have installed my wireless printer using the Installation CD supplied with the printer today.

  I could not finish troubleshooting with the technician that I talked to because I had to go to work. The person that I spoke with proposed possibly the full functionality of software downloaded from the hp.com site, which I'm happy to do, but I think that it is useless, because I have the CD of installation here. (The rep that I talked to was very nice, but I prefer not to have to uninstall and reinstall if it is not necessary)

  Because as I mentioned above, everything works perfectly and I am able to scan - but not directly from the printer itself.

  When I try to scan from my printer to my computer an error message appears on the control panel of the printer indicating that: there is no scan destination options of analysis chosen / no..

  However, I can't find anywhere with my HP software where I could add / make sure that the destinations were there. (As I could on my other printers. (IE. By the solution Center)

  This printer does not appear to be a solution center that I could find and the scanner installed with the CD icon doesn't give me any options regarding changing the settings of the parser

  I wonder:

  1. the Hp Photosmart 5510 does not have the capacity to scan from the printer control panel?

  2 OR the CD installation provided with my printer only has the base drivers as the agent of tech support suggested? Which means to scan from my printer I need to download drivers for your hp Web site?

  3. or is the problem because of something else entirely?

  Thanks for your help!

  HI Dublin,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall the Photosmart 6510 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  6 download the drivers and full software functionality, and then reinstall the printer.

  Version 28.8

• Not able to scan with the HP Officejet 4500 G510n-z wireless printer

  Original title - program programs application Applications compatibility

  I bought a laptop DELL Inspiration with Windows 8.  I have connected a printer wireless HP Officejet 4500 G510n-z to my laptop; However, I am not able to scan a document to my printer and send to my laptop.

  I went on HP website to download the 64 bit version of the driver however still not able to scan.  I noticed that the version of printer driver that I downloaded is 350 a - f.  Appreciate any feedback on how to solve this problem, I just need to buy a HP-Officejet printer is Windows 8?

  Hello

  As OEM HP is responsible for the proper functioning of the printer/scanner
  and their drivers. Check with HP support, their documentation online
  and drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP - printers supported for Windows 8
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03168175&cc=us&DLC=en&LC=en&product=3794625

  HP - how to get your printer works with Windows 8
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03494007&cc=us&DLC=en&LC=en

  HP Officejet 4500 Wireless all-in - One Printer - G510n - Support & Troubleshooting
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP & Driver software downloads - HP Officejet 4500 Wireless All-- One Printer - G510n in
  < -="" set="" to="" your="" version="" of="">
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ================================================

  The main issue is probably the drivers, but these can help:

  Windows 8 - Fix printer problems
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Windows 8 - How to troubleshoot printing problems in Windows
  http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

  Windows 8 - install a printer
  http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

  Windows 8 - find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• not able to scan in windows media player

  I can scan in the paint, but not in Windows media player, I use windows 7 64 is the HP Photosmart C3180 printer

  Sorry, but will not be able to scan from WINDOWS MEDIA PLAYER.

• M1522nf HP's Windows 7 64 bit, not able to scan

  Hello
  I downloaded the latest drivers from HP (request to have a complete solution for windows7 64-bit), failed installation. I was able to get the work of the printer somehow, but still not able to run a scan of the base. Any ideas?
  Thank you
  Global address list.

  Unplug the printer. Remove the Control Panel printer drivers. Remove all the software for the printer. Unplug the printer. Download the latest drivers for your printer from the web site of the manufacturer. Sometimes, scanner drivers are in the same package. Sometimes, there is a separate package. The unit sometimes uses drivers provided with windows. Install the new drivers. Do not connect the printer until the on-screen guests or the instructions will tell you.  Reset. Try to print. Try scanning. Be sure to check the manufacturer instructions to install and use the features of the printer/scanner.

  Tom

• I'm not able to scan with the HP LASERJET 3055 printer

  * Original title: PRINTING ON HP LASER JET 3055 WINDOW 8

  RECENTLY I BOUGHT HP-4440 WITH WINDOWS 8 S AND I HAVE HP LASER JET 3055 PRINTER * SCANNER. I'M NOT ABLE TO THE SCANNER. PLEASE LET ME KNOW WHAT IS THE SOLUTION FOR THIS MEENA JOSHI

  Hi momo,.

  Thank you for your response.

  1. Have you tried utility HP Print and Scan Doctor?
  2. If you have installed the latest drivers and that the question?

  You can check the link and see if it helps.

  HP LaserJet each - use the software in Windows 8 to analyze

  If the problem persists after all these troubleshooting methods, you must contact the HP Support and see if there are changes on the printer itself.

  http://WWW8.HP.com/us/en/support.html

  Please update with the results.

• Scanner is not able to scan a page in pdf format

  I JUST BOUGHT HP 2515 PRINTER ink advantage ALL IN ONE. I LOOK to find out why my scanner fails to scan a page to pdf file, even if the options are to come, but after saving I m get a white page

  Hi AMARsharma,

  I can't wait to hear that you have questions.  From the information provided, apparently, that adobe may be updated.  You are able to view other types of file to scan?  Please see the information that can solve the problem below.  If you would like more information about your product, click here.

  1. check and update Adobe reader and flash player

  A. click here to access the Adobe website to check and update to versions current (quick glance on the right side, downloads for flash and reader).  Note: this is a 3rd party site.  HP and I are not responsible for the content or use of this site.

  I hope this helps!

• Multifunction HP LaserJet 1536dnf printers: I am not able to scan at all, since I installed W10

  Since I installed 10 windows when I try to scan I get the message that I need to download the WIA driver, where can I get this driver

  Hey @adr57,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that you encounter some problems with the scanning of your Laserjet M1536dn after upgrade to Windows 10. I can help you with that.

  First of all, make sure that the printer is plugged directly into a wall outlet , not a surge protector. Once it's done:

  If the USB cable is connected, then remove it from the back of the PC.

  In your search type in printers bar and open devices and printers.

  Right click on all of the icons of the printer that you listed in this window.

  Click on remove the instrument.

  Repeat for all icons printer for your printer listed.

  In your type of search bar in programs and click on programs and features.

  Uninstall all software associated with your printer.

  Download and install the latest drivers by clicking on this link.

  Try scanning.

  At this point if you are unable to scan then we download and execute printing HP and doctor Scan by clicking this link. If you run the tool and he finds errors and that he is unable to fix them then please let me know what are the errors, and I should be able to help more.

  Please let me know if this solves your problem or if you have any other questions. Otherwise, have a wonderful evening!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP Laserjet M1319F MFP is not able to scan under Windows 7 (64-bit at home)

  I have a Windows 7 Home Premium 64 - bit HP Pavilion connected to the HP Laserjet M1319F MFP. All the functions of the printer worked so far.

  The scan function has stopped working. Here are the steps and errors that I see:
  1. I load the sheet from which I scanned in the printer and the printer displays
  2. I start Windows Fax and Scan dialog box and press the button new scanning
  3. New Scan, dialog and I press the Scan button
  4. the printer begins to feed the sheet and displays
  5. immediately after the message that the printer displays the message
  6. a message with the dialog box titled error, and after I press OK another dialog box with Windows Fax and Scan title pop-up.
  I did the following steps to try to fix the scan:
  1 uninstalled the printer and it added. Scan still does not work.
  2. I downloaded the latest driver and firmware on HP site updates and installed on the PC and on the printer firmware. I had success on the driver and firmware of the facilities. Scan still does not work.
  3. I ran PC-Doctor hardware diagnostics on the printing device and got a status of success. The Test page printed successfully.
  4. I am able to print documents, but will not scan. I tried both ways - single and multiple - sheets. Scan still does not work.
  Any suggestion would be appreciated.

  Hi ApolloWZ,

  Thanks for your quick response.

  In the meantime, I found the solution to my problem, so I thought I'd share it here for others.

  I found the answer here:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/can-t-scan-from-M1536dnf-after-reformatting-computers/TD-p/3914820

  I will cut & paste the answer below, in which case the link above doesn't work at some point:

  (1) on the computer target under the normal user account, press Start, in the search box type services.msc. Right click on the program that appears and select "Run as Administrator". Enter your user password or click on next to go to the UAC popup, if necessary.
  (2) locate the service called "Windows Image Acquisition (WIA)" and double-click it.
  3) click the connection tab, and then change this service to log on under a Local System account. Click here to allow the service to interact with desktop. And then click OK.
  (4) reboot (or if you really don't want to restart & know what you're doing, you can just stop & restart the WIA service twice)

  See you soon,.

  Gary.

• Not able to scan with the preview after upgrade from Mac OS Sierra...

  After upgrading to Mac OS Sierra. I'm unable to use the preview to scan.  Before this upgrade, it worked fine.  The HP scanner software does NOT work something like OS 10.8 or 10.9.  Preview worked perfectly so far.  If anyone knows how to solve this problem, your contribution will be greatly appreciated.  Thanks in advance.

  Have you tried scanning with Capture of Image instead? It worked for me.

• Not able to scan several Pages of flat of the large Format HP 7500 printer range

  Impossible to add pages to the document scanned in the glass of a HP Officejet 7500, model 910.  This limits the length of my file scanned on a single page.  Multi-page analysis works by ADF, but this feature apparently not available in glass for tasks such as single file scanning the pages of a book.    I use Windows 7 Home Premium and I'm connected wireless to my computer.  My previous HP scanners had all features of scanning more than a single page starting from the plateau.  Is there a software fix for this problem, or a driver to scan different can be downloaded?

  Hello DLins

  The option should be there if the scan from the printer software (see image below). Make sure that the DPI is set to high as different printers are limited to some PPP when you scan multipage documents. Make sure that the DPI is set to 600 or less. While the picture below was taken from the officejet 8600 software should be very similar. I would like to know if you have any questions or problems.

  

• Not able to scan with the HP 6500 officejet printer has

  original title: printer peripheral officejet HP 6500 a

  I have a HP Officejet 6500 printer wireless (E710Nn a - z), I bought two a month ago.  I used the original disc to configure my laptop as the main computer.  Then I got smart and said: I wonder if it would work wireless if I unplugged the printer from my computer.  Well, as you probably know, it does not work like that.  I connected the computer to the printer and everything works fine except that I can't scan a document and save it on my computer or by e-mail.  AND in the meantime, I can't find the original disc.  I know it's here somewhere, but I can't.  Is there anyway that I can do to get my laptop and my printer to work together for scanning?

  Use HP scan Diagnostic Utility or contact HP support.

• I am not able to scan with my HP Deskjet 3050.

  When I installed the printer HP Deskjet 3050 3 months ago, it worked fine, but now it only gives me even the queue to analyze.  So in my case there is no error pops up because I can't question analyze them.  If I try to scan directly from the device, it says not found computer.  The printer works fine.  It is connected to the network and wireless is good also. Convenience store was of no help.  I reinstalled and it still does not work.  Any suggestions?  I would be very pleased them.  Thank you
  Maribel

  Hello

  1 are. what store you referring?

  2 have had any changes made to the computer before the show?

  Please follow the methods.

  Method 1:

  Please download and run printing HP and doctor Scan and check.

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=OJ-106151-2&CC=UK&DLC=en&LC=en&os=4062&Product=4066452&sw_lang=

  Method 2:

  To update the printer drivers and check.

  See the link.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly