Of electric shock when I plug my charger in or out

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• HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

  HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

  The battery is dead. When I try to turn on the laptop by plugging the AC adapter does not charge or led power LED does not turn on. But when I press the power button, the power, the indicator flashes and turns off (when power adapter connected).

  (1) I tried the press and holding the power button for 30 seconds after removing the battery & AC adapter / CC.

  (2) I tried to change the power adapter too.

  The problem is that it is.

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  Thank you best regards &,.

  Zia

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  It seems that you are not able to turn on the laptop and tried to solve the problem

  Please perform steps listed to find out if it is a hardware or software problem below:

  1. remove all cables and devices, disconnect them and try to turn on the device

  2. check the LED light situation and ensure the action of the spring button / stop is normal

  3 Exchange with a well known power cord and the AC adapter

  4 Pack no adapters are available, check if the power adaptor is slightly warm

  Note: This will give us an indication that the power adapter could be good

  5. do you know if the laptop was in battery or power adapter when you used the last time

  Note: Make sure that there is no spill of liquid or cutting

  6. check if the Port of the AC adaptor is loose/broken

  Note: If the laptop is not on even with a power adapter well known, this confirms the hardware failure with the system board or power DC Circuit

  Hope this helps for other queries to answer the post and feel free to join us again

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  K N R K

  I work on behalf of HP