OfficeJet 4500n will not scan

Similar Questions

• New HP Officejet 6600 will not scan, copy or fax

  I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

  Hello Plypal

  You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

  HP Diagnostic utilities

  HP support by phone

  EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

  Failure to scan

• Upgrade from Vista to Windows 7 and my Officejet L7780 will not scan (no scan options) displayed?

  I've recently upgraded from Vista to Windows 7 now my Officejet Pro L7780 will not scan.  No scan option does not appear, anyone having this problem and do you have a fix for this problem.

  I try to download the latest drivers for Win7 on HP site and try it.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=2512010

  I hope this helps.

• HP Officejet 6600: Officejet 6600 will not scan for Mac OsX 10.5.8

  I have a HP Officejet 6600 and I can not scan to my computer that has an operating system Mac OsX 10.5.8.

  Hey @bessie-11,.

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your Mac OS X 10.5.8 computer to your HP Officejet 6600 e-all-in-one printer. I would like to help you to solve this problem today.

  First of all, can you have click here to review the methods of support for scanning your computer Mac OS X 10.5. I understand that the document that I talked to said it is for Mac OS X 10.6, but I assure you that the steps are the same for Mac OS X 10.5 operating system. When the page opens select the drop down to "scanner with HP Software". Please do run the supported methods of scanning to check if the scan software and the driver is installed correctly.

  Scanning still crashes, please proceed with the troubleshooting steps below.

  Step 1: Uninstall the drivers and software:

  Can I have it please click here to go through the steps on the reset printing system in your Mac computer. Please follow the steps to "reset the Mac OS X v10.5.x or 10.6.x printing system". The reset each printer to remove it from your computer Mac OS X 10.5, but will not uninstall the drivers. Therefore, if you use other printers on your computer simply ensure that they are connected with a USB cable or network connected and everything just (+) add hide them in. do not add your HP Officejet back in right now.

  Please click here to run the appropriate uninstall steps. When this page opens select the drop down to "Mac OS X 10.4 and 10.5" and run the uninstall steps listed.

  Once the uninstall is complete, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click Update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Finally, please click here to download the appropriate drivers for your printer. Once the site opens, select the download button at the top left. Once the download is complete, follow the instructions on the screen to install your printer.

  Once the installation is complete, can you please try to print and scan again to verify that your product is properly installed and working properly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• All-in-one OfficeJet 6110 will not scan.

  I reinstalled and hardware (scanner) is recognized but will not give the ability to scan. I use Windows 7 32-bit but also windows virtual XP.  This problem has been uninstigated.  Does not work under XP 7 or virtual.

  I found this document which indicates the front button functions are limited in Windows 7, so if you try to scan form, it just will not work.  I also found this document which shows you all the different ways that you can scan with Windows 7.  Hope these helps.

• DeskJet 4500 will not scan to PDF

  My Deskjet 4500 G510g-m will not scan to PDF. The Solution Center does not show a scanning pane. Printing HP and Scan Doctor indicates that an update is required for the Cener Solution, however, the update link goes to an update to the Pro 8500 and the update will not be installed for this printer. The software has been installed from download the latest driver from the Web site. Uninstalled several times, including from the file bat of the cd. Printer is connected by USB to a Windows 7-64 bit computer.

  Hi spmekr,

  Welcome to the HP Forums!

  I noticed that your HP Officejet 4500 will not scan to PDF on Windows 7, and I am happy to help you with this problem of scanning!

  I recommend the following solutions:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Re-install using the printer HP install wizard for Windows.

  I hope this helps and thanks for posting!

• Officejet 8600 Windows 7 62 bit dell computer will not scan. HP P

  Will not scan new Officejet 8600 all-in-one.  7, 62 bit, computer operating system Dell.  A ran HP print and Scan doctor.  Upon arrival of the pilot, had me unplug the printer, then restart the computer.  Upon restart, received message "this tool could not solve the problem, even after a reboot.  Go to the HP customer care for help to solve this problem.  Function copy and printer works.  Connected by USB only.  Help, please. Thanks in advance.

  No problem.  I'm always happy to help you.  Looks like you might be on the right track with the cable.  What you are discribing it seems it's a communication problem, more of a problem with the drivers.  Make sure that you do not use a USB cable that is more than 6 feet (2 m).  Anything more than that and the loss of signal can cause problems like this.  Let me know what happens.

• OfficeJet 6600: officejet 6600 will not analyze several pages to 1 pdf file

  Anyone got a fix for this pathetic...?

  Why HP would release a product that will not scan multiple pages into one file?  Pretty basic functionality.

  Hello

  Which can be configured from the HP scanning software.

  Software HP Officejet 6600 press on scan a document or Photo.

  Select the PDF shortcut, and then click the advanced settings link.

  On the file tab, make sure the check mark next to the analysis a separate file for each scanned page is UNCHECKED, and then press OK and proceed with the scan.

  Kind regards

  Shlomi

• Why my printer will not scan to my computer, the will says not connected

  My hp officejet 6310 all-in - one will not scan to my computer can someone please advise

  my printer is connected through USB, when I ran the check he told me to uninstall and re install which I did, but still does not work

• After the upgrade to OS 10.11.2, Mac Mini is so slow that it can take an hour to operate and the printer will not scan.

  After the upgrade to OS 10.11.2, Mac Mini is so slow that it can take an hour to operate and the printer will not scan.

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• My photosmart hp over printer will not scan. I reinstalled printer and sftwre and it will not always

  I reinstalled printer and software and it will not scan.  I then go to fax Windows and analysis and that will not work either.

  Hi rademaker,.

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.
  
  I would like to know what are the errors you receive?
  
  http://www.HP.com/go/tools

• HP Photosmart C4780: HP photosmart C4780 will not scan to my computer

  I plugged in just this HP all-in-one to my computer.  It does not analyze to my computer.  It will scan on an SD card without problem.  What can I do to make the scan to my computer?

  Hi @Lisa213,

  Thank you for joining the HP Forums!

  I read your post on how your HP Photosmart c4780 printer will not scan on your computer. I'm happy to help you!

  A few questions for you:

  • How is the printer connected, wireless, Ethernet or USB?

  • What is the operating system you use, Windows or Mac? What version?

  In the meantime, maybe one of these guides will help:

  • Scan from the computer with the (Windows) HP Solution Center.
  • Digitization of Documents and Photos (OS X).

  For future reference, hereis the user guide for the your printer.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this helps, and hope to hear from you soon!

• HP Photosmart d110a will not scan.

  HP Photosmart d110a will not scan.  The resettled drivers, checked, put off - tension, nothing works.  Using Windows 7.  Error message is ' try scan from computer or see the documentation.

  Hello smhbcd

  The current software and try to reinstall using the latest drivers from the website. The link below will take you to the page "Select your operating system". Do it and download the latest driver full features.

  Photosmart D110 software

• Device that my for hp photosmart printer b110 series will not scan into my computer it comes up with error scan!

  p photosmart HP b110 series printer will not scan anything on my computer.  The message - try the scan of the computer or documentation - memory to come to the top.  I can't find anything useful in the documentation and I can't find a way to scan the computer.  It was perfectly scanning up to about a week ago.

  Hello

  • What were the changes made before the issue started?
  • What version of Windows operating system do you use?

  You can view these methods:

  Method 1:

  I suggest you try to analyze the file from the following location:
  1. navigate to the folder of C:\program HP imaging\bin location
  2 Locate and double click on hpqsciapp.exe to activate the scanning application.

  Method 2:
  If the steps above fail, I suggest to uninstall and reinstall the drivers from the HP site and see if that helps.
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3944627&LC=en&cc=us&DLC=en&lang=en&cc=us

  To download compatible drivers from the printer manufacturer's website, first see which version of Windows you are using, and then search for compatible drivers.
  1. open system information by clicking the Start button, all programs, Accessories, click System Toolsand then clicking on System Information.
  2. click System summaryand check the name of the operating system and the Type of system to see which version of Windows you are running.
  3. go to the printer manufacturer's website and search for a compatible with your version of Windows printer driver.
  4. follow the instructions on the site to download and install the driver.
  Additional information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Note: These links means on Windows 7.

  See also:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-D110-scan-error/TD-p/370037

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C6380-scan-error-quot-try-scanning-from-computer-refer-to/TD-p/55905

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-C4780-can-t-scan/TD-p/332577

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C5580-scan-problems-how-do-I-scan/TD-p/90965

• 3545e DeskJet: 3545e deskjet will not scan through usb or wireless. Driver error

  My deskjet all in a single 3545e has stopped scanning.  I get the following error page when you try to scan:

  

  I ran the tool Dr. and received the following message:

  

  I did as suggested, but it made no difference.  I then checked the usb cord, but it seems to work very well.  So I uninstalled and reinstalled the printer, but I still have the same error messages.

  What can I do?  It of the fine print but will not scan...

  Thanks in advance for any help you can provide.

  Hi @bhjat,

  It may be a good idea to test the ability of computers to analyze. Try using one of the following methods to scan;

  Fax and scanning the Windows Instructions

  1. Place the item you want to scan on the scanner glass, or load in the ADF (ADF) documents, if your printer has one.