OfficeJet 4630-Internet connection

Similar Questions

• HP Officejet Pro 8610 e-All-in: no internet connection

  Hello

  I bought just for HP Officejet Pro 8610 e-all-in-one printer and did the whole upward according to the instructions. everything is fine except for the fact that the printer does not connect to the internet. Although I had no problem to being of network discovery and connection for some reason when I'm checking updates, that it is said that the printer does not have to connect to the internet. I tried ethernet also and always had the same questions.

  any advise will be greatly appreciated.

  PS: all other devices on the network have any connecton from Internet, only the printer

  Hello Evan_,

  Welcome to the Forums of HP Support!

  I see you are having some problems with the Officejet 8610 Internet connection, I would like to see if I can help. Please try to apply a manual IP and DNS to the printer. You can learn to do it by following the steps here: HP Officejet Pro 8610, 8620, 8630, 8640 and 8660 e - all-in - One Printer Series - printer does not maintain the wireless connection, three Solution.

  After you apply the INVESTIGATION period, defining the DNS is done after on the same screen. Use these information for DNS: 8.8.8.8 & 8.8.4.4

  Good luck and let me know the out come.

• HP Officejet 4630 does not connect to internet

  I have a HP Officejet 4630 using a NETGEAR router.  All my devices on the network can see the printer and print to it.  When trying to get the printer contact HP via the internet, the screen of my printer comes with connection... and he's here.  When I enter the IP of your laptop and you select Web Services, I get the message

  Web Services

  Hey Egan,

  Thank you for the update.  I appreciate it.

  I've included screenshots of the process for your 4630 Officejet set an IP address manual and manual DNS servers.   Please start by disabling IPv6. The screenshots are to set the manual ip address for IPv4.

  1. Please enter the IP address of the printer in the address bar of your browser.

     

  2. Click on the network tab.  Please click on 'Network' in the menu on the left side.

     

  3. Please click on ' network (IP) address "in the menu on the left side.

     

  4. Please click the radial button next to "Manuel IP" then click on the button 'Suggest a manual IP Address'.  IP address manual, manual subnet mask and the Default Gateway manual must complete for you.  Please click the radial "manual DNS Server."  Please enter for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for the Alternate DNS Server Manual.

     

  5. After entering the information please click 'apply '.

     

  6. You should now have a screen indicating the changes made have been updated successfully.

     

  7. You should be able to activate the web services now.

• Connect a HP OfficeJet Pro 8500 to router Netgear N600 loss of internet connection.

  Whenever the OfficeJet printer is connected to one of the ethernet to a Netgear N600 router ports, the internet connection is lost. Internet works without any complications, if the printer is not connected to the network. As soon as the ethernet cable from the printer is connected to the router (or a network switch) the internet connection is lost. If I look at the devices using the Netgear browser interface, everything seems appropriate. The printer uses DHCP and you will receive various IP addresses according to what remains is connected (e.g. 192.168.1.3). I've narrowed the problem to the printer, causing the loss of connectivity internet thie. Attach only my computer to the router (may be an iMac or a Windows XP system), internet works fine, plug the printer results in a loss of interest. Printer works fine and the documents can be printed after you connect to one of the ethernet ports.

  I tried to set a static IP address on the printer (e.g. 192.168.1.100) so that the attribution of a static address with the interface of Netgear using the MAC address of the printer - no approach fixes the problem. Netgear support is perplexed (they have even sent a replacement router, thinking it was defectiive, the two routers show the same problem). I have reset the printer to its default settings in order to eliminate potential conflicts with modified parameters. I also tried to change the speed of the link to something else than "Automatic", nothing seems to work.

  We will define an external static IP and DNS address for the printer.  I think that the external DNS will do the trick.

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Your router have updated firmware?

• HP Officejet Pro 8630: Internet connection for printer

  Hello

  I recently bought a HP Officejet Pro 8630 all-in-one printer and currently it hooked to my computer via a USB cable.  Everything works fine.

  I want to participate in the program of alternative to instant ink HP Service.  To do this the said program brochure that I have my printer is connected to the Internet.  I have never made a connection like that.

  Currently, I don't have a cable modem wireless.  Do I need to have a cable modem wireless to connect my printer to the Internet?  If this is not the case, how can I connect my printer on my existing cable modem?

  My cable modem is: Motorola SURFboard of SBV5220

  Thank you

  Mark

  Hello

  Your printer needs to have an ethernet port in the back, where you can connect a LAN cable. You will need to connect a LAN cable to a free port on your current modem on the back of the printer - this should establish an internet connection.

  

• OfficeJet 6700: Utilities for HP unable to detect internet connection

  It is a minor problem, but needs to be addressed.   When I try to use either HP printer install Windows Wizard, I get "Sorry, you don't have an active internet connection."    This makes the utility does not work.    I get a similar message of HP print and Scan doctor after he had exchanges through my WiFi network with the OfficeJet 6700 I try to install, and the utility is unable to print a test page (after the passage of all other diagnoses).

  Nice day!

  I suspect if the Firewall blocked access to the HP printer Installation Wizard?

• OfficeJet 4630 do not print on the internet

  I have an Officejet 4630 running out of Windows XP on a USB cable.  (I have a home network set in place as well)  Not for the life of me, I can get this thing to print from the internet.  I get a message "remove" - sent to the printer in the print queue.  But nothing happens.  I can't even remove this task from the queue.  I am able to print from MS Word and test pages.  I ran the doctor of HP print several times and he tells me that everything is fine.  I'm losing my mind here.  Any help would be greatly appreciated.  Please keep what's left of my sanity.

  Nevermind, I got someone to help me.  And of course it was an easy fix after 4 hours fiddling with it.  I got the wrong destination on Google Chrome.  UGH!  All better now.

• HP Officejet J6410 causes desktop Dell Dimension to give up internet connection

  When I plug in and turn on my HP Officejet J6410 for a Dell Dimension 2400 with Windows XP, it causes the internet connection to drop. The passage of the printer off, the internet connection is restored.  The internet connection is via an adapter wi - fi to a BT Broadband hub. The printer is connected directly and the wireless button goes out.

  There is no problem with the printer when using with a HP Pavilion laptop.

  Hi lan404,

  Are you connect the printer to the front USB ports or play on the computer?

  The USB connection should have nothing to do with your internet connection on the computer. Please describe how you're connected to the internet on this computer, and if there is a difference in the way that it connects to versues the other computer?

• I have a HP officejet 4630 and need to find his email address to connect to my chromebook

  How can I find out my HP officejet 4630 email address?

  Hello

  You will first need to create an account through the center of hp e-Print and assign an email address to your printer. The e-Print Center link is here.

  I have included a link here on how to set up Google cloud print.

• OfficeJet Pro 8620: No Internet connection / Proxy request

  The screen has a yellow triangle with a! on the first icon on the bottom row.

  When I click it, I get an error message saying: no Internet connection and asking if I have a Proxy, which I did not.

  The problem started about a month when I noticed the puzzle page that subscribe to stopped coming.

  Reset the printer to the factory/network settings and try again. He should not ask a proxy in a domestic environment.

• HP Officejet Pro 6230: Install printer drivers when no internet connection

  I need to install the base for a 6230 OJPro on a PC printer driver that has no Internet connection.

  The HP installation wizard insists to request registration information (e.g., zip code), then try to go online to return it to HP.  While the PC is connected to a network, there is no Internet connection, and the installer crashes.

  I get a Dr. Watson dialog box (I cancel), and then the Setup Wizard tries to go online (new) to find a solution to the accident.

  Is it possible to install the printer driver, but not request registration information and/or jump to go online to register?

  I did find a guide the administrator (or similar) which offers etc command line switches for changing the behavior of the installation wizard to do this.

  Thank you

  @John-Smith,

  Thanks for the clarification. I went ahead and installed the basic printing software on my lab and managed to make some changes in the installer so that it automatically opens the online registration. See below:

  Open the basic software download, click on the next button until you get the facility agreements and settings, here you have to click on the link that I've highlighted for you, see the image below:

  

  Now once here, please uncheck the option I have pointed out, you can also choose to disable the other options here, I'll leave to you. See the image below:

  

  Once you have unchecked the box to register online, click Next and continue with the installation.

  This aid? I look forward to hear from you.

  Thank you once again, if you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

• Cannot sweep the all-in-one Officejet 4630

  Hi all - help needed please.

  Recently bought a printer all-in-one Officejet 4630 and had nothing but trouble, set-up and use it. After several attempts to put in place, everything is roughly in order, though I can't yet scan of the control on the machine Panel (I can scan only through "system preferences" under the apple icon).  Whenever I try to scan the engine control panel (and not through system preferences), using either the wireless network (Airscan or whatever it's called) or the USB cable, I have the following message on my laptop screen:

  Task is not available

  The task of "Photo (JPEG)" found on your device is not available on your system. Please select another task.

  The same thing happens if I try to scan to PDF. I use an old (c.2007 MacBook Pro) that runs the OSX10.9.5 Mavericks. Internet connectivity is not a problem because we have the right cable broadband. All I want to do is scan directly from the printer to my computer, preferably using a wireless connection. Help, please.

  Thank you

  Hi @nckbtlr and Happy Halloween!

  I'm sorry to hear about the problems you are having with your Officejet 4630. I understand that you are unable to scan from the front of the printer. I'd be happy to help you with this.

  In the spirit of Halloween, first I have to ask: what did the Mummy to tell the Agent from HP Support?    Let's wrap this case up!

  I suggest to uninstall and reinstall the software. Please follow the instructions below to complete a more comprehensive uninstall than basic uninstall. I know that these steps look long and convoluted, but I made it easy to follow and have confidence that these steps will solve the problem.

  Scrub / uninstall

  • Open the Applications folder > HP or Hewlett-Packard folder > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• HP officejet 4630: copy and scanning does not

  Since the upgrade to Windows 10 HP 4630 Oficejet stopped working for copying and scanning options.  Print and fax options are OK.  Have updated to the latest version of the software (many times) without success.   Also checked the scan of the computer is turned on.  When you use HP Print and Scan verification pilot doctor fails (unable to communicate with the product). Follow the suggestion without any positive result.

  Have tried everything that I could find on the internet to solve the problem without success.  Any ideas what else can be done or

  the driver for scanning and copying does not work with Windows 10 in all?

  Even if I try to use the only printer with Dell computer off, still can not copy or scan a document.

  Hello! Welcome to the HP community @Stewball1313,

  I read your post about how you are unable to make copies or your Officejet 4630 analyses, and I wanted to respond with my own suggestions. As you can not copy, it is a sign of a hardware problem as copies do not involve the computer somehow. I think the question can be a failure of scan of your description, as for you to open the link I posted below and try a reset and checking the connection of power supply and then try to make a copy again. If copies are still not, I would then contact HP directly to see about a printer replacement or trade for a new unit. If you encounter other problems, let me know and I'll do my best to help you!

  (Note: the Officejet 4630 is compatible with Windows 10 and it has full functionality of drivers available for the operating system.) However, if the problem is a hardware failure, a driver will fix a hardware problem).

  All products - in - One HP - a 'Failure of the Scanner' Message displays on the all-in-one control panel and you cannot scan, copy or Fax

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

• OfficeJet 4630: anyone can print reliaby with Officejet 4630 under Windows 10 (64-bit) using wireless?

  I have a couple of PCs.

  Both run Windows 10 (64-bit).

  An upgrade from 8.1 64-bit. The other is Windows 7 ultimate (64 bit).

  I bought Officejet 4630 at the end of September.

  So far I have not been able to print from a reliable PC at all.

  Sometimes maybe a page can be printed, but if I try the next page. The print queue seems to get hung.

  Worse, on a PC (Win7 64-bit upgrade), I can not connect with USB at all.

  Immediately after installing the driver, it fails to "print test page"? What gives?

  (I have not tried the USB connection with other PCs through the situation. He's far away and so connected via radio.)

  Strangely enough, it's the HP printing diagnostic seems to work perfectly. It prints the test page.

  But, after a week of Calvary and see how works the test via the web interface, I now have the feeling that

  HP diagnostics program simply sends a command that causes the printer to print a test page to itself, and not

  through the path of ordinary driver through what print ordinary application data. It can be found.

  Due to the failure of printing with a USB connection, I asked local HP support for replacement t

  hinking that unit was bad.

  However, the replacement arrived today, but the same symptom!

  Agah.

  I'm afraid that HP screwed royally here, but worse yet, it doesn't seem to be aware of the problem in the light of some

  Reviews of so-called unconscious support people!

  If someone has this printer works reliably on windows 10 64 - bit

  Please let us know what you were doing. (although the chance that someone with perfect condition watch Forum HP may be low. You are posting and I read this forum because of problems...)

  -How you installed the driver (from which source)

  -which tweaks you did.

  I tried to install the OJ4630_198 and the driver is updated to Windows.

  Windows Update seems to be a little better, but still stuck print jobs are seen after a few

  tests and unnecessary. (Initially because of this apparent initial success, I thought that the problem was limited

  so a PC, but now I think that both PC evenly suffer failure).

  So far, I tried to change the PORT to a fixed TCP/IP address port (which sometimes seems to be feasible: sometimes not.) I was not able to understand why. Maybe the difference between HP driver or Windows update)

  Sometimes after the Ministry of port, the first printing time works, but the

  next print does not work.  It remains in the queue.

  This has been driving me crazy...

  If person not steps forward with the installation of reliable work (10, 64-bit windows), I think I'm going for it back to HP, although the initial cooling period has expired from a legal point of view, I'll see if I can convince the support contact.

  I bought HP printers only over the years. They lasted well and worked like a charm, and the black ink was really nice.

  After that, I can't printers recomment the HP to my friends more.

  TIA

  [Driver in Deskjet 6980 works for printing with capricious 4630]

  Under improved Windows 10, too!

  I checked it after upgrading my PC under Windows 7 64-bit of Windows 10.

  After a few false starts, however, some programs are missing 'Dropbox' "Norton Internet Security" (?)

  sort: I downloaded the binary Moose and once I let the Installer run again, they picked up the proper

  configuration of the previous installation and started running.

  I needed to tweak 'Register windows' but when I tried to run 'regedit' something 'Extended attributes are '.

  inconsistent"and any program that requires administrative privilege would begin: maybe Dropbox and Norton Internet

  Security has failed because of this issue. Surprisingly, I could fix this by restoring the default Windows theme.

  (In my previous attempt to update, I put it to something Bing, a jazzy theme on the Japanese season, or something.

  Affected and surprising finished showing 'Extended attributes are incompatible' (or you may need to

  reset the sound theme as well. YMMV.) I raised this strange questions after the upgrade just in case

  These problems are related to the Deskjet 6980 under Windows 7 64-bit driver installation before upgrading to Windows 10.

  Somehow, however, the previous installation of the driver instance 4630 seems to have disappeared (maybe I deleted it before

  the upgrade, I don't know.) So I install driver 4630 for * SCANNING * purposes only.

  FAX can wait a while.

  Finally, some working environment for Officejet 4630 with using the Deskjet 6980 driver for printing

  is being created.

  TIA

• HP Officejet 4630 - number tab only allows me to use the alphabet and my password all numbers.

  Just create new Officejet4630 all-in-one. Using the wireless network wizzard.  How to make the number numbers of entry of the Panel instead of letters.  I put my word password - what is all the numbers and the wizzard picks it up as letters.

  Thank you

  RO

  Hi RoCryan,

  Please become a member of the community of HP support.  I understand you are trying to enter your network password in the Wireless Setup Wizard to connect to your Officejet 4630.

  When you try to enter a number, you press the number the number your require. While looking at the front panel of the printer when you press a number which has corresponding letters, you should get the opportunity to choose characters that you want by pressing the same number until the character, you have need is highlighted. For example, if you want a '3', when you press the '3' on the front panel of the printer, the first character is a tiny would"; you have to press 3 until the 3 is highlighted (there is place your options ', 'e', 'f' '', 'E', 'F' or ' 3' ").