OfficeJet 6500 a E710n - z CN557A does not install the driver.

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  Hello

  Thank you for using the HP Forums.

  You can try this alternative solution to Scan:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

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• Windows XP does not install the automatic updates.

  Original title: kopieerfout

  After several years, my laptop with Windows XP does not install the automatic updates, giving only a mistake:

  "

  ER is een doing opgetreden bij het van het bestand ntoskrnl.exe copying

  Kan het bestand niet naar doelmap copying.

  Everything works OK.

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  Everything works OK.

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  2 - restart the computer and that the computer starts, you should see a message press any key to boot from the CD. When you see this message press any key.

  3. - in the Microsoft Windows XP setup menu, press the R key to enter the recovery console.

  4 - Select the operating system you want to set and enter the administrator password.

  5 - type expand d:\i386\ntoskrnl.ex_ c:\windows\system32

  6. - you will be asked if you want to overwrite the file, type Y and press enter to replace the file.

  7 - type exit to restart the computer.

  Hope this helps - good luck!

• My explore menu does not display the drives. How can I solve this problem?

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  Hello fpiraro,

  Thanks for the return of the response.  Please visit the link below and let us know the status.

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  http://support.Microsoft.com/kb/330140

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• CD/DVD does not recognize the drive.

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  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
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  http://support.microsoft.com/kb/314060 - a Mr Fixit

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  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
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  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
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  http://support.Microsoft.com/kb/952951
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  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
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  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

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  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• HP G60-235DX notebook pc does not recognize the drive d (cd - dvd drive)

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  Press the Windows Logo key and the R key to open the run.

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  Try again your CD.

• the location does not contain the driver * for required processor architecture

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  Everyone,

  After the announcement yesterday, all of a sudden today, in Windows Update, there is a new driver PCL 6, Microsoft Update. I had to uninstall the printer in order to obtain this update to install. After this update, the shared property now would allow me to install the x 86 drivers. This update was not there yesterday, got to admit that Microsoft has acted quickly on this one.

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• HP Officejet 6500 a E710 scan function does not

  The HPHNDU sees the printer and test printing is successful. The HPSDU does not see the scanner.

  I already downloaded and reinstalled the software. Should I try again, who or what

  Enrico,

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  Tried to open the screen of the wizard to do the alignment, cleans the heads but had the same problem mentioned on another post, the assistant is beyond.

  Tried the update of the software 710z, but does not connect via USB.     I know that the cable is OK and printer, Windows gave the found new software message.

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  Thanks for the advice, given that the machine is under warranty, contact HP and were sent to a replacement machine which works AOK.