OfficeJet 6500 - flat scan creating black lines on output?

Similar Questions

• OfficeJet 6500 all-in-one - black line down page

  Our newly purchased Officejet 6500 all-in-One is the production pages with thin black lines down the page about 2/3 of the way through the page (right side of page).  Is there a solution to this problem?

  This was only happening with ADF.  After several cleanings with no changes, I found this forum.   After reading the plug on the glass, I went back and really clean the glass.  This has allowed the problem.  Thanks for the forum.

• HP Officejet 6500 has: scan problem with Officejet

  HP Officejet 6500 not scan unless the doctor feel is connected. Doctor says problems fixed (does not say there) but the printer still says: "the connection to the computer has been lost or the HP scanning application cannot detect the OCR software. I need to look for work and cannot afford the time to connect to the print doctor whenever I want to scan. Reloaded printing software and downloaded and saved IRIS OCR software but the scanner still does not work. I scanned on the same computer without any problems for the last year and have not changed anything. Printer works still well connected to the same computer. Any ideas? Thank you!

  Hi AussieBJ,

  Thank you for your answer!

  I recommend the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all antivirus programs. Disable the anti-virus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of accounts of users and connections (Windows 8).
  • Reinstall using the printer HP install wizard for Windows.

  We will do that a try, and we will see what happens!

• HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  If HP is unable to repair it, nobody else can either.  Buy yourself a cheap Canon scanner if they cannot make it work.

• HP Officejet Pro 8620 shows a black line on scanned documents

  I have an Officejet Pro 8620. Just bought two months ago and everything was fine. I scanned just, however, an element through the feeder and it has a verticle black line subject to halfway, going down the whole page. What can I do to fix this? This is not the case again using the dish.

  The question that you see is caused by a small spec on the glass of the scanner ADF, thin glass just left of the main bed.  Clean this area as on the solution three of the document here.

  I found that shining flaslight parallel to the glass of the ADF can highlight the spec, it may be difficult to see.

• OfficeJet Pro X476DW: Scanner ADF black line down Page

  I had problems with scanning from ADF. There are two black lines coming to the bottom of the page on the scan. This does not happen when I scan directly on the glass through the bedfeed. I can't understand what needs to be cleaned or replaced. Help, please.

  Thank you.

  Hello and welcome to the HP support community!

  Open the lid of the dumpster and look at the extreme edge (usually the left edge, but it is where the paper feeds down).

  You will see a small glass to crack running the width of the flat glass.  Look inside this crack for a few pieces of paper/dust/something who lines up where the black lines are formed.  Use a can of compressed air or a brush to gently remove anything found.

  When using the document feeder, scanner actually itself parks under this tiny slit of a window and scan the document as it feeds on.

  I had this problem before on my OfficeJet Pro 8600 and found the solution here on the Forum.

  HTH,

  WyreNut

• OfficeJet 6500 prints a bright black text and blur gray/mast

  
  

  Also, I have the OfficeJet 6500 and had the same problem.  Black text was printing with a mixture of colored inks rather than black ink, resulting a gray, fuzzy text.   I finally found a solution.  In each application under Page Setup, there is an option called "Format for".  Mine was created for "any printer".  I changed that to "Officejet 6500 E709n [830E4A]" and now it prints black very well.  I have a Mac running 10.4.11.  I hope this helps.

• HP Officejet 6500 E709n ink printing - black not printing

  I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

  Thank you!

  mickicarter wrote:
  

  Tell me how to solve this problem.

  See the post here.

• OfficeJet 6500 will not print black

  Hello

  I have an Officejet 6500 AIO which allows to print any color over black. We have already replaced the black toner cartridge, ran an alignment (which failed), and 1st and 2nd printhead level cleaning, with no improvement made. I searched online HP even sells no more replacement for this model print heads, and those that I could find other suppliers cost half the price of a new printer.

  Anything else I can try before calling, she leaves and replace the whole unit?

  Thank you

  Dave

  If the suggestion of Print_Hint does not resolve the problem, you can try to soak the print head in warm water for a few minutes as described in this post.

• HP Officejet 6500 E709a: Scanning and Windows 10

  In the program compatibility Windows 10, he said that my printer all-in-One (HP Officejet 6500 E709a) was compatible with Windows 10 so I have upgraded from Windows 7 to Windows 10.  I still can not print, but cannot scan.  I tried to install the drivers from this site but no help.  I deleted ALL my computer hp software and installed the suggested drivers but still no help.  Can someone tell me something that works?  My HP Officejet 6500 E709a is connected by a CAT 5 network cable to a hub connected to my computer.

  Thank you!

  Hi @deltatrooper,

  I see that you are still not able to scan with HP Solution Center on Windows 10.

  Were you able to scan from the Windows Fax and Scan windows software?

  Please try the steps listed in @JohnGPB post. Scan function lost after upgrade Windows 10

  There are several steps to go and change the registry to remove the HP printer files.

  Note: For other users using a computer HP not work not level 4, just level 3 Uninstall Uninstalling.

  I would like to know what the results are. Thank you.

• HP officejet 6500 will not print black

  My hp officejet 6500 all of a sudden won't pring in black. I tried 'hard boo', but it did not work. any other ideas?

  Phil w

  Hi jpwill,

  What model of 6500 printer do you have (E709 or E710)?

  Follow the steps outlined in the document below.

  http://support.HP.com/us-en/document/c01641184

  Performing a partial reset

• 6500 a Ofdficejet: my HP Officejet 6500 will not print black. The cartridge is full

  My printer prints black; the cartridge is full and recognized.  There seems to be a loose rubber around the print sensor ring

  Hey @PickDan,

  Welcome to the Forums of HP Support!

  I see that you have problems with the printing of the all-in-one printer Officejet 6500 a. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you are unable to print correctly, the printer must be replaced. You can contact the HP Support by clicking this link and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet 7000 Wide Format print black lines on photos

  HP Officejet 7000, model # E809a, began to print horizontal black lines, at equal distance about 1/2 in., through photos.  I ran a cleaning cycle that showed felt clean, without burrs, without black lines.  Please advise...

  Hello MerlotLady,

  The lines are clearly visible and look like, they are caused by the inkt not bleeding very well through the paper. In this case I advise to use another document. I checked the HP website for you and HP recommend the advanced use of paper. If any kind of HP Advanced paper will do, either gloss or high gloss as long as it's the HP Advanced line. A copy of the recommendation below. If this will still not solved the problem, best thing to do is contact your local HP support. Let me know if it helps.

  "Advanced photo paper.

  Best for printing with HP 02, 38, 60, 110, 564, 920 or 940 inks; «you get vivid, dry instantly, stain - resistant and water - photos»

• OfficeJet Pro 8620: Scanner ADF black line down Page

  I followed the solution given on 03/06/16 to remove anything inside the slot of tiny glass. I still have the black line.  Is there anything else I can do? The glass can be removed for cleaning?

  Thanks for any help.

  The spec is likely on the top of the glass in the ADF, if on the underside, it would be out of focus.  I suggest a few things:

  • Use flashlight strong held almost parallel to the surface, it can highlight the area that must be cleaned.  Even a very small spec in the wrong place can cause a line on the output.
  • Copy a blank page through the ADF using 1-> 1 setting...  Now take the technique from the output tray and turn it 90 degrees to the left and place the sheet on the glass flat.  The line on the sheet will closely point to the area that must be cleaned thoroughly.

• OfficeJet 6500 E709A scan option on Windows Server 2008 R2 64-bit does not

  Hello to all the HP community,

  I'll try to get my all-in-one printer to scan, does not work!  Legitimate the software HP download to see officejet 6500 E709A operating system Windows Server 2008 64 as an OS for this software, but when I try to download get a message that this OS is not supported?  Help!

  Try to download the drivers here.  If you get the same message, try to clear your browser cache and restart your browser, or try using a different browser.  If you still get the same error message, let me know.