OfficeJet 6700: Scanner is tempremental

Similar Questions

• OfficeJet 6700: Officejet 6700 Scanner glass Question Test

  Hello

  Yesterday, I printed a printer status report for my Officejet 6700 and noticed an entry for Scanner glass Test.  It is based on parameters of scanning.  I looked at the User Guide and have not found anything for a Test of the Scanner glass.  What is this test and when I would go there?  Also, how I would she?

  Gary

  Hi there @garyg45 , I hope you're well!
  

  I saw your post about how you noticed the entry for a "Test of the Scanner Glass" on the State printer however, not found information on the glass of the scanner Test in the user manual. The reason is that the Test of the Scanner glass is used by our service departments and you don't need to worry at all with a glass of the Scanner test. If the copies are to work successfully, the printer itself is fine!

  If there is a problem you are having, feel free to let me know the details and I will do my best to help you with the problem.

  Have a great Tuesday!

• HP Officejet 6700 Scanner does not appear in Win 10 Aps

  Installed Win 10. Had to uninstall and reinstall HP 6700 JO to get scanner to work. Howecer, scanner does not appear in all Aps (Start menu). The only way I found to scan is to right click on the HP Officejet 6700, and then click Run as administrator. Which takes me to the HP printer Assistant I can open the scan dialog box.

  How to scan to show in all the Aps?

  Thank you

  Hi @SideSaddle

  have you tried this

  Navigate to C:\Program Files (x 86) \HP\HP Officejet 6700\bin

  Right click on hpscan.exe and click on "Pin to Start", now you should be able to run the scan directly.

  hope this helps

  Balance of payments

  Although I am an employee of HP, I speak for myself and not for HP.
  Say 'Thank you' by clicking the 'Thumbs Up' in the post helped you.
  Please indicate the position that solved your problem as "acceptable Solution".

• OfficeJet 6700 Premium: after Windows 10 Upgrade on Officejet 6700 scanning does not work anymore - can not find scanner

  Hello

  Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.

  My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.

  I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.

  I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...".  Amazing result given that the application displays all levels of printer ink, and I can print - every time!

  I tried disabling the firewall - no difference, still do not see the scanner.

  Tried using other windows applications; Paint, etc. - no joy.

  I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!

  I hope someone else out there could have had the same problem and found a way to make it work?

  Thank you!

  Ok

  In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.

  Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.

  I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.

  Then, certainly in my case, a new facility was to solve this problem.

  See you soon,.

  Dazz

• OfficeJet 6700: Attaching the scanner?

  Hello

  How the scanner cover placed on an OfficeJet 6700? The lid seems set in a Grove with a couple of languages that go into the slots when the lid is on the printer as it should be, but if I lift the lid to put a document on the scanner lid slide because it is not attached to the printer with hinges. Any help or information would be appreciated.

  Sincerely,

  Hi @MKHCPA,

  Welcome to the HP Forums!

  I see that your scanner cover is is more attached to your HP Officejet 6700. I'm happy to help you!

  With the detached scanner cover, it means that the printer needs to be repaired. As this is a malfunction of the equipment. Please contact our telephone support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Best regards!

  "Please click the Thumbs up icon below to thank me for having responded."

• Issue of SCANNER (HP Officejet 6700 Premium)

  I have a HP Officejet 6700 Premium.  I use a MacBook Pro with OS X 10.9.2 Mavericks.  The printer is connected to my wireless network.  When I scan from the printer itself and send it to my wireless computer, scans will be saved in the folder "Images".  How can I change where scanned files are sent continuously to?  I have a calle "My Scans" folder on my desktop thaty I would like that all my scans to get sent to.  I can't understand it.  I searched other discussions on this forum and none seem to answer that particluar for this particular printer for this particular operating system.  Any help would be greatly appreciated!

  Hi felipestrong,

  Thank you for visiting the Forums from the HP Support! I see that you are interested in saving the scans of your HP Officejet 6700 Premium to a specific folder you created, where default instead in the pictures folder. You are using Mac OS 10.9 and scan wirelessly from the front of your JO 6700. Please follow the steps listed below:

  1. go into your option to GO in the top left corner

  2. go to Applications

  3 select the Hewlett-Packard folder

  4. Select utility

  5. under the scan settings section, select scan to computer

  6. in the lower right corner, select Edit analysis jobs

  7. Save to the Pdf format (documents) or Jpeg (pictures) - whichever you prefer

  8 scroll to others to locate the scan my folder created

  9. press Select , and then tap OK

  Now when you scan from the front panel of your 6700 JO, your scans are saved in the folder you chose.

  I hope this helps!

  Thank you once again,

• OfficeJet 6700 analysis via radio to 90% and then fails with an error of communication

  New HP Officejet 6700 Premium; no error during installation; -device not scan via radio: scan to ~ 90% with the visible image in the preview is when inaccessible window of the Scanner is returned with the error message "Scannner communication cannot be established.  Ensure that your product is turned on, check the connection... ».

  Dell Inspiron E1505 laptop. Vista; Trend Micro Titanium 2011 Dell

  1. Network wireless, print, fax work very well.
  2. Software has been uninstalled, cleaned and resintalled.
  3. Fixed IP address received.
  4. Windows drivers are the most common, HP device firmware is up-to-date.
  5. When the trend is disabled, scanning works completely.
  6. All scanning functions and work completely through USB with active trend.
  7. MS Paint scanning to the device wireless without problem with active trend.
  8. Ports below were opened in the Windows Firewall.

  TCP UDP
  137 137
  138
  139
  161

  427 427

  9100

  9220

  9500

  • Printing and scanning doctor works and ends when the trend is disabled.
  • Print and scan doctor hangs up on Scan Test and returns the same communication error window when the trend is activated but no further information or help.
  • Contacted Support of trend, which has provided information on how to create an exception in the product and advise him to: "... to add the file scanner to the program exceptions list."   Trend has been unable to give advice on what specific HP or the files to add to the exceptions list.
  • File by file, the following files have been added to the list of exceptions of trend without effect:

  C:\Program Imaging\devicemanagement\hpzscro1.exe HP

  C:\Program 6700\bin\HP Officejet HP Officejet 6700.exe

  "\HP Officejet 6700UI.dll.

  '\HPNetworkCommunicator.exe '.

  '\HPScan.exe '.

  '\HPScanDisco.exe '.

  ScanToPCActivation.exe

  ScanToPCActivtionUI.dll

  Toolbox.exe

  ToolboxUI.dll

  C:\Windows\twain_32\HP Officejet 6700\HPScanUI.dll

  '\Scanapp.ini '.

  '\hpxsTwain.ds '.

  • Device IP address correction has been added and listed as an exception in Web site.
  • Other computers are able to scan wireless unit.

  Are there other HP file or file windows called scanner of HP who participates in the scan Communication that must be added or tried?

  A short history:

  After spending 4 hours and countless computers, printer, router restarts, channel changes etc, on the phone with HP printer support, to solve this problem, I was called back to my firewall provider (Trend Micro) when the product is disables scan works. (Yes, it's the same question that I started.)  As you can imagine made me unhappy...? Since I had already made contact with them for advice on how to configure the product before posting here in the first place and, possibly, appellant assistance from the printer.

  The solution was finally trend had me to rename a file in the registry, which, I presume, caused the trend product regenerate a clean version of the file.  As trend firewall exceptions had already been saved, scan over wireless works now! I post the location of the file and registry name, unless you use the identical product etc. to modify your registry database is scary business.

  Naturally, because it was just going to be like that, scan network worked, but then the network printer showed offline and I couldn't online despite shooters evil etc.  In the end today I completely uninstalled the product and the resinstalled it and now everything works.  Hard to be too crazy about HP, when, notwithstanding this saga, HP was right to send back me the vendor of the firewall... everyone gets their turn in the barrel of the dysfunction of the technology, and it was mine.

  What a striped set incredibly complicated of technologies that we depend on.  Travis, thanks for your help and trying on it.

• HP Officejet 6700 Premium: Don't scan and the scan dialog box will not open

  Since I upgraded my computer to Windows 10, I'm unable to use my scan on my HP Officejet 6700 Premium function.  I can't even open the scan dialog box to look at the options etc.  I tried to find 'Scanner and printer' in painting, but it does not recognize.  Any suggestions?  I already deleted the printer and re-installed.  It was working fine before on Windows 8.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930S6

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.

• HP Officejet 6700 Premium: HP Officejet 6700

  My printer works ok.

  I tried to do a scan of the scanner to the computer and got some messages as to why the scan did not work.

  I have then started to make a 'x Printer Failure' message 'there is a problem with the printer or ink system. Turn the printer off, then turn it on. If the problem persists, contact HP.

  I changed the cartridge ink black and turned the printer and on a number of times, but now, still get the same message.

  Is there something I can do?

  Hi @PeterBx,

  Thank you for joining the Forums of HP Support!

  I see that you are having a "Printer failure" error message on your HP Officejet 6700 Premium e-all-in-one printer.  I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Due to the nature of this error message, there may be a mechanical failure.

  To help you determine the cause, I have listed a few documents that can help.

  • Error "missing or doesn't have a printhead".
  •  "' 0xc19a0005" or similar error screens
  •  Resolution of the error 'problem with ink system '.
  •  "A Message"Printer failure"which could include a ' 0x610000f6" or "0x61xxxxxx" error Code is displayed on the Control Panel printer or computer

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet 6700 Premium e-all-in-one software limited scanning or it can be used via Photoshop?

  Hello...

  I use the HP Officejet 6700 Premium e-all-in-one Prod # CV078A on a Macintosh OS 10.6.8 macbook Pro (2.8 ghz Intel Core 2 Duo - 4 GB of DDR3 RAM).

  I try to run for the first time since that I recently bought this machine, and I'm running into some problems of quality. Digitization of works very well once I thought I had to use the utility software of HP scanning rather than access the scanner by Photoshop as I always had done before with my HP's Photosmart 2600 (I had for 5 years and more).

  The scanner HP scanning software (HP Scan v3.7.9 (59)) seems very limited.

  My questions are:

  • Is there a way to browse from Photoshop (or CS3, 4, 5 or 5.5) TWAIN instead of use the HP scanning software?

  • It is there no quality of analysis options other than a few easy turns, cultures and the very limited color correction, as well as certain preferences that allow adjustments to size/dpi of glass. What about scanning at larger percentages, Descreening and some more detailed agjustment image options?

  Thanks in advance.

  You are welcome

  As a general rule, the latest HP Scan 3 of the other less editing software options than previous versions of HP software.

  You can set the color settings by clicking the setting icon (). Cropping or rotating of the analysis can be done, but there is no option of resizing by the software.

  All image editing must be done with any photo editing software.

  Kind regards

  Shlomi

• OfficeJet 6700: HP Officejet 6700 don't scan

  When I originally you have this printer it scanned just fine. Now something has changed...

  When I try to scan to my computer, both by means of scanning HP or printers scan option, I get an error saying:

  "The operation could not be completed. (com.hp.scanhandler.error error 2.) "and analysis.

  I went to the HP utility under "Scan to Computer" activate scan to the computer box is greyed out and I can't click on it! There is a red icon with a message that says:

  "Scan of the computer can not be activated: software HP required for the Scan of the computer could not be located on this computer." Please download and install the latest HP recommended software for your device to http://www.hp.com/support and then try again. »

  so... I went to the place provided, found my printer specific and downloaded the software, making sure to select the Scanner option in the download softward options when you open the file. Downloaded fine and I had problems again and again of the process.

  I unplugged the printer, plugged back in and press the small icon at the top left that looks like a paper with a ' * ' above it, which began some download/update that I let run along the. This way one once I tried agai, and all the same problems.

  How can I fix it! I need to scan a document and I don't have a usb at your fingertips. I did a computer clean up a few months ago and may have removed hp mistakenly utility because it wasn't a request before you start the troubleshooting and downloaded again. But it is now downloaded. The printer prints fine when I send documents to him and I can log on and watch the status of th of my laptop. How is it difficult to analyse just a * beep * file!

  Hey @Mackenzie7225,

  Welcome to the Forums of HP Support!

  I understand that you are having problems when you try to scan from your HP Officejet 6700 Premium e-all-in-one printer to your computer Mac OS X 10.10. I would like to help you today with this problem of scan. At this point, it sounds like there is still a driver or software conflicts between your Mac and your HP Officejet. This conflict may be due to a problem within your Mac operating system to the actual address. Can I please you follow the steps below to correct all these conflicts.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Officejet back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Reinstall your software and drivers: 

  Finally, please click here to download the latest drivers for your HP Officejet. Once the download is complete, please follow the instructions on the screen to install your printer.

  Once your HP Officejet has successfully installed please try to scan the image.

  Please reply to this message with the result of your troubleshooting. Good luck!

• printer has no illumination and cannot print manually - HP Officejet 6700 Premium

  I have a HP Officejet 6700 Premium - I can print from my computer, but can't print manually.  The button does not illuminate.  I can't scan, print manually.  Suggestions how to operate manually the this printer?

  Hi Beachwoodgirl,

  Welcome to the HP Support forums.   I understand that you are unable to make a copy of the front of your printer Officejet 6700.

  Please follow the steps for a Solution in the Scanner failure paper paper.  You don't specifically mention you found the error but it is what it sounds like.  You can also use HP Print and Scan Doctor for Windows.

• OfficeJet 6700 Premium: cartridges of OEM 933

  I was told that this printer is perfect for printing low volumn.

  I'm on my third set of ink cartridges, including the black cartridges scence XL that I print almost exclusively in black.

  I get about twenty pages until the cartridges need to be replaced.

  It is a joke.

  HP Announces hundreds of pages, but you get to price a little and then another ink cartridge. He used ink color, even when printing in black only.

  I pay almost $1 per page, with this cartridge.

  Dave708 wrote:
  

  I highly doubt that HP will do anything with a machine that is out of warranty for more than two years.

  It becomes cheaper to buy the printer to price low and throw it away when the ink dries.

  There is nothing you can do.   Read the comments here.

  http://www.Amazon.com/HP-OfficeJet-6700-premium-wireless/product-reviews/B006M1MSKG/ref=cm_cr_dp_see_all_btm?ie=UTF8 & showViewpoints = 1 & SortBy = Recent

• HP Officejet 6700 does not print

  I have a HP Officejet 6700 connected to my desktop HP w1858.  I can't the computer to send documents to print.  The printer icon has a yellow triangle with a! Select this option.  I tried to download a driver for HP printer, but it still does not print.  Windows does not list the HP Officejet 6700 (7100 & 6500 printers are listed).  Can I use a different printer model to obtain a class driver?

  Hi @katsus98040

  Welcome to the Forums of HP's Support.    I understand that you can't print from your printer Officejet 6700.

  I assume you see the exclamation icon is in your connected HP account.  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  If I have understood you please let me know so that we can you top and printing.

• new applications for officejet 6700

  Hi I have an officejet 6700 and wanted to implement new applications, but the ePrint centre has been removed.  Is there another way to set up applications to the printer.

  Thanks in advance

  Hello @sandy1980,

  Welcome to the Forums of HP's Support. I understand that you want to add different printable cards to your officejet 6700.

  Retired to the ePrint centre, it is not possible.

  HP ePrintCenter - HP ePrintCenter is retired